Ileana was an amazing salesperson. I went in with my parents to trade their old Mitsubishi. She was compassionate - caring and made them fell comfortable with a new 2026 Outlander Sport - she NEVER exhibit the pushy salesperson attitude that most people are affair of when walking into any dealership. Thank you. read more

The sales manager ROMO was highly unprofessional and extremely rude. We do not need to have the same thing explained to us 5-6 times after we have already said no multiple times and asked for our keys back. And then trying to throw it in our face that they had already run our credit and that it was for nothing. Treat your customers with a little bit more RESPECT! read more

Very very pushy. Came for one car but when we weren't happy with it they tried to get us to buy a new vehicle we didn't want. They wouldn't take "no" for an answer until they brought out the final guy and he basically told us we've ruined our credit for no reason and we'd be dumb to not take their offer. read more

Avoid Mission Mitsubishi - Outdated, Overpriced, and Out of Touch Mission Mitsubishi is stuck in the 1990s car sales era, and they have no clue that times have changed. They slap a $4,500 addendum on their cars plus excessive dealer fees, making their pricing completely insane. The salesperson I dealt with was so worn down from losing customers that he could barely keep a straight face--he knew how bad the deal was. It's honestly sad to see a dealership still trying to play these outdated games when you can buy a car online without any of this nonsense. If they keep operating like this, I wouldn't be surprised if they lose their franchise. Do yourself a favor and shop elsewhere. read more

Wish I read the reviews. I purchased a car from here in september of 2023 and by march I already needed a new transmission. These guys take POS cars get them to barely run and will sell them to you for 20k plus these should be investigated because the amount of people with similar reviews is ridiculous for one location to have. read more

Do not go here they will try to bribe you and your family to get a co signer when the said they will work with you with any type of credit. Never got a car and about the 4500 they don't give it to you at all. It's just a lie to get you in. And not come out with a car. My husband and I was waiting about an 1 hour in a half just to get told we both don't qualify to get a car. read more

The 4500 cash bonus is a scam..they add the 4500 to the sticker price or add-ons! Idon't know how such a dishonest dealership gets such a large inventory of Mitsubishi's from the manufacturer, compared to the honest dealers on San Antonio. read more

I would give zero stars if I could.. horrible representation who showed me cars and a horrible sales manager.. they all lied and I guess they thought I was just going to settle for what they said... went somewhere else and got the help I needed and it was smooth and easy... fyi I would stay away from this places read more

Same old story with this dealership; bad communication. After I was ready to pick up my vehicle, I spent about an hour trying to get a hold of my service advisor Carrie, and she was coincidentally always busy the 5 different times I called. I scheduled an appointment to get my car diagnosed for a rattling noise that came up after I had my timing belt serviced elsewhere. $90 down the drain just for them to tell me "the noise is behind the timing belt cover". Wow you guys really cracked the case there. Perhaps I'm at fault for thinking a diagnosis on my vehicle would tell me exactly what's wrong with my car, such as a failing part. They give me a very vague answer and then want to charge me $675 for an "extended diagnosis". Not including any additional parts nor a fix. Charging $675 simply to look at it. Picked my car up and drove away. read more

Absol the worst car buying experience ever!!! 4500$ on new vehicle - ha ha. They make you buy a paint protection for $4000. (wax). They make you buy window etching for $199. Don't sign a credit check. why? They process car loans in your name whether or not you decide to buy. Worst car place ever. Don't go alone single ladies. read more

Worst company I've ever been to, the $4,500 is a complete scam. They off you that money and it you take it they add on a $4,000 fee to your purchase in the form of a package that you HAVE to pay for because they were charged for it but it's nothing physical so you either give them the $4,500 back or you pay a extra $4,000. Then they say the "Bank" wants a certain amount of the money or your hit with a high car payment on a basic model car that has nothing special in it. read more

If I could give them 10 stars I would! What can I say besides WOW!!!! First let me say that I have not had a good experience with car dealerships at all so I came already with extremely low expectations and feeling like they were not going to be able to get us into a car or they would ask for a huge down payment for a car we didn't even want. When everyone turned us down they did EVERYTHING in their power to make sure we got into a vehicle and our credit is not good at all so we didn't give them much of anything to work with! But they made it happen! They absolutely EXCEEDED our expectations! The amount of care and support they gave us was mind blowing and I wish I was over exaggerating but I'm not! Trust me when I say if you need a vehicle don't waste your time going anywhere else but to Mission Mitsubishi! The entire team is absolutely fantastic throughout the entire process they made the impossible possible for us! Every single obstacle that we had they helped us through every single one in order for us to drive off in a brand new car and I cannot say enough good things about this place! They REALLY do care about their customers and want to help you get into a vehicle they will go above and beyond for you like they did for us! This is the BEST car dealership I have ever been to and I've been to A-LOT! I will be forever grateful to Makaleha and everyone who helped us get into our new car! Thank you so much from the bottom of our hearts my family is so grateful for everything you guys are the best! read more

Mission Mitsubishi - Keys to my New car - Car Dealers Near Me - San Antonio, Texas

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I bought my car from this place with the help of Chris! He was so helpful and funny! If you go here make sure you ask for Chris!!

DO NOT BUY A CAR FROM HERE! Literally as I was driving home from purchasing a used vehicle the check engine light came on. I scanned it first at auto zone before taking it back, it scanned as a faulty catalytic converter and I let them know at the dealership when I took it back. They held my car for about a week and assured me they replaced the catalytic converter. My check engine light came back on days later after I picked up my car! Took it back to auto zone and same code scanned. I took it to a mechanic who said the converter had not been replaced at all and the one inside was years old guaranteed. All they did was reset the check engine light. I would not recommend this place at all, even when I was in finance I questioned why I was getting such a high interest rate and the finance guy responded with "well maybe you should pay your bills"...that should of been my red flag to walk out but like a dummy I bought a car from this place. Buyer beware! read more

I'd been dealing with car dealerships for 2 weeks. This place came highly recommended. First guy named Abraham was after a new car for me. I wanted used. When I was told I needed a cosigner, he disappeared when I said I didn't have one. No calls were ever returned when I said I could get one. Fast forward to a week later and a lovely young lady named Bea called me to follow up on my application that was not reviewed. (Please note: I have nothing bad to say about her. She was wonderful and bent over backwards to make things happen for me). We worked together all day to get the paperwork in. I had heard "you're pre approved" "you're approved" all day but they needed my award letters for SSI. I ran around all day getting things this bank needed. The day came to an end and the next day Bea was off but was most excited to share that I had been approved and was ready to contract (see screenshot of her text). She was off this day but we would be meeting the next day to sign everything bcz the used vehicle was out on loan. I didn't care. I was wanting used and I was getting a car. The day everything was going to happen, I leave work early and just as I'm about to call her to pick me up (how awesome was she? Picking me up too!) she calls me and says the "deal is a no go". I askedwhy and no answer could be given...Just "let me find out". To this moment I still don't have an answer as to what specifically caused it to go from a YES to a NO in a matter of 24hrs When I asked to speak with someone who could tell me why I received a call from a gentleman by the name of Louis Gonzalez, Finance Director. This guy was a complete and total ahole. He went as far as quickly washing his hands of anything, blaming Bea for getting my hopes up w a text, and (get this) telling me I was overreacting and being EMOTIONAL AND OVERREACTING! A woman SHOULD NEVER EVER EXPLAIN WHY SHE IS RESPONDING TO SITUATION THE WAY SHE IS! But to make this asshole understand, I did explain MY SITUATION. I was never rude to him, never called him names. I was upset and wanted an answer and rather than be apologetic he was CONDESCENDING and RUDE. If you'rea woman and want to give your business to a bunch of men who don't care about you and helping you, I highly recommend this Mission Mitsubishi. Ask to work w Abe and Louis. Dicks! read more

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This was the worst car buying experience I have ever had. I would never trust this dealership and I recommend anyone look elsewhere. Communicated with the sales person over several weeks and made an appointment to come see a Mirage. We get there and choose one, spend hours on paperwork and finance only to be told after all the work that they promised the car to someone else and they won't sell it to us. Car selling 101 says the first rule of car selling is to have a car you can actually sell. Should have know something was afoul when we kept getting the "Not my responsibility" statement from multiple people. They each acted like any problem that arose was someone's fault. This include a sales manager who threatened us. We were under a time crunch and end up with a overly used car (after all that time, we needed something to drive that evening). So we got a car but never an apology or acknowledgment that they screwed up. One could easily form the perception that this bait and switch was their plan all along Do your research before ever trusting this dealership read more

They helped me fix a botch job on a catalytic converter. They also went above and beyond on helping fix some other things that needed fixing that weren't addressed by the company that sold me the car. The mechanic for the company that I got the car from did not do his job properly and I foresee that company having issues down the road. They really did help me and go above and beyond with my stressful situation. Very thankful for their kindness. Jacob was very attentive and communicated well throughout the process. read more

I was not in the market for a car whatsoever but unfortunately my old cars AC decided to go out. With this being the second time in 9 months that my AC has broken there was no way in God's green earth I was going to keep putting money in repairs on a 2012. So looking at my options (which were slim...just being real)... I headed to Mission Mitsubishi. Pedro was my salesman and he was very nice and attentive. He did everything he could to get me in to my Outlander Sport SE. The whole process was smooth and there was not a lot of the normal dealership haggling that goes on. Within a few hours I was driving off the lot with my brand new 2022 read more

Mission Mitsubishi - 2022 Outlander Sport SE - Car Dealers Near Me - San Antonio, Texas

I've been applying for jobs around the San Antonio area and got a call back from this dealership. They asked if I could make the commute from where I was to their dealership which was near the San Antonio airport. I said "I could make that how much was the pay?" They repeated their question of if I could make it and I said I could but I wanted to know how much they paid then said "if you can't answer my question I won't answer yours have a good day" and hung up on me. If this is how they treat potential employees I can't imagine how they treat potential buyers read more

Part of me wants to rip this place apart and the other part wants to say nothing. I have been treated pretty well by this place up until today. Unfortunately one bad apple can spoil the whole bunch. But on a lighter note I called West loop. They helped me right away. So if you needed your Mitsubishi serviced I Suggest using west loop and it is cheaper! Sweet read more

Had a wonderful sales person named Corey Harris that helped on my purchase on a used car! He was very helpful and patient with understanding my needs and answering all questions and concerns I had when purchasing my vehicle! I would definitely recommend him on any purchases in your future needs. Definitely made the process easy and smooth. Will be definitely recommending Mission Mitsubishi to friends and family in future! read more

If there was an option for zero stars that would be my vote! I did all pre qualification online. I got a pre approval and was supposedly good to go. I spoke with Grant the finance manager both on the phone and via email. He sold me they already looked at my application and I could pretty much get approved for any car there. I literally took an Uber there from out of town, which I said I was going to do if they were pretty confident I would be approved for the Outlander. Long story short, after $60 months n Uber rides they said the only car I could get approved for was the Mirage g4 with the payment of almost a thousand a month! Icomplete lies! Im buying a brand new car tomorrow with better dealer incentives and way less monthly payment. This place is a joke! read more

Made a 1:00 appointment with the service department. Arrived early. Was out very fast

I had a terrible experience with missions Mitsubishi on San Pedro they sold me a car that was supposed to have a certain amount of miles and ended up having more miles than what was on my paperwork they lie watch and read every thing they sell to you that's in writing don't trust them go somewhere else don't risk getting stuck with something that they told you you were getting and end up with something else read more

Good day all. This letter is to tell you about my experience at Mission Mitsubishi. Some time ago I started to look at getting a new car now that my 2003 Toyota 4Runner was showing its age when it comes to the frame was rusting out but it was hard to let it go as it runs great. I looked at another Toyota but from a price standpoint and what fits my lifestyle I went with the 2023 Mitsubishi Outlander. We will start with the people that helped me drive off the lot with my new SUV. The salesperson I was helped by and walked through the process is Aymen Rafati. He in short was a real pro. I came into the dealership 10 months before I made my move this gave me time to look deep into all the market had to offer. I told him all the issues I had that would push me one way or another, I even called him on and off to check on sales. I went on a test drive with him and after hearing from YouTube people saying that the Outlander is a gutless and has very slow acceleration. I did another test drive to see if that had any truth to it at all and it was not true as an SUV is not a race car, but it has the power needed for everyday driving. I also love the 3rd row because I have 3 grand kids and that will be the space they will take up in my Outlander. I do love everything about this car. When it came time to make the deal The sales manager Jack Clarkson put his magic math skills on the deal, he worked hard to get the deal done. I did get the cash back deal. And it was needed. I am at my 3000-mile mark, and I will soon go see them all to get my oil changed. In closing They will do all they can to make a deal work out for you and the product is a great one to drive away with. Andrew S Harris III read more

I purchased a brand new suv after taking advantage of the $4500 down towards a New car. (This deal is an advantage towards buying a new car not a pre owned) with my trade in + I also had some money down saved so that helped me but to the reviews with the biggest issue of this matter it is a great deal when your buying brand new and it's a boost on the mark down... I mean it's more expensive to buy here compared to other places cost wise for say the outlander, but when you have mediocre credit and want something reliable and up to par you can't complain where your choosing to go... and where your approved. Anyway, the process was rocky.. I felt a little rushed through the signing process and missed the fact that a grace period for a month was not on the paperwork but after speaking to them, they mailed me a check for half the cost of the upcoming car payment and they covered my registration for two years. Which is one less thing on my mind. I truly appreciate the that while mess ups occurred they do make sure to correct and fix their service with their customers. I'm going in for an oil change this week, and they also included free oil changes for a year for me too! So I'm expecting my oil service to go smoothly and be great. read more

Day 1, Saturday 04DEC - took vehicle in for valve covers gaskets replace for 2001 Mitsubishi Montero Spots. Repair to be about 3-5 hours. Didn't complete the repair and will take couple of day Day 2, Tuesday 07DEC - Vehicle ready for pick-up. Pickup after work around 5:30PM Day 3, Wednesday 08DEC - Noticing missing screws and battery tray was not installed properly. Took back to the Dealer for the corrective action. Dealer came back and said my alternator went out, vehicle can't be driven, need alternator replace. I had no choice but to authorize the repair. PART NOT AVAILABLE, this is Mitsubishi Dealer Day 4, Monday 13DEC - Vehicle ready for pick-up. Pickup after work around 5:30PM Day 5, Tuesday 14DEC - Noticing more missing screws. Taking vehicle back 5:30PM. Service writer said will resolve it. Day 6, Saturday 18DEC21- Pickup vehicle, looks OK Monday 20DEC - Decided to use my cruise control, IT DOES NOT WORK Going to have to take it back to them, Mission Mitsubishi, and see what they say I question their workmanship and no longer sure that they are factory certified mechanics More to follow, read more

I wish i had seen all these bad reviews before buying a car here. My husband purchased a vehicle and paid extra for leather seats.... Written into our final deal. A month. They saiid have the seats in a month. Come a month. We bring our outlander in and they have the car for WEEKS!!!! We finally get word it's done and it's only the back seats!! Say to follow up in three months (which was September) I've been told leather is back ordered, leather in on the way and now nobody responds to me. We would have gone elsewhere. Now finding lawyers since our contract says leather seats and it's been almost a year. 0/10 recommend. Worst experience. read more

AMAZING experience! My first time purchasing a vehicle by myself and the process was seamless. Mo is the best person to speak with. He is extremely knowledgeable and went above and beyond to help me get into a brand new car. To sign my paperwork my interaction with Angel was also a good experience. He broke everything down for me and made sure I understood what I was signing. All around a great car buying experience. 10/10 would recommend. read more

We were interested in buying a mirage and decided to drive down to San Antonio from Austin to take advantage of the "$4,500" bonus special. On their website it states clearly that the bonus can be used towards the down payment. stopped in today and ran the paper work and was told we needed to put at least $1,500 down. i asked about the bonus and was told that they add it after the financing has been done. false advertising! Left the dealership disappointed because they lied to us and drove to San Antonio for nothing. I have a feeling the $4,500 bonus is just a gimmick to get people to come in and purchase a more expensive vehicle. read more

The scam artist salesman Wahed Alvez Al-Shalabi, the Finance department and this dealership participated in a straw purchase, fraud and elder abuse. They "sold" a car, received commission and now the finance company (Santander bank) is in the process of investigating this transaction. Do yourself a favor and go to a more reputable dealership who will give you a fair price and honest, transparent financing. read more

I'm not sure how this is the number 1 store of Mitsubishi of the country. I had the wonderful pleasure of meeting "Mikki". During my time of being there, she made it seem as if I was such an inconvenience in asking questions. After getting an appraisal on my car, and the deal not going in the right direction, it was time I took business elsewhere. On my way out, I was taking the appraisal paper with me, which had my car info on it and my info on it, she snatched it right out of my hand. This was unbelievable!!! read more

Just Bought a New Car Outlander 2022, Special thanks to Tyson and Pedro, they are very supportive and listen patiently. had one miscommunication from the Finance department but they are too quick to resolve it, thanks to Angel for initiating the follow up. Service department are polite and helpful. Overall. My experience was good. read more

I wish I could give negative stars! What a complete disappointment!!!!!!! After a conversation with Louis, who seemed so eager to help, we made arrangements to be in San Antonio (we live four hours south). We were told to do the credit application online, which we did. Tried to call Louis to set up an appointment, was given the run around on the phone for approximately 15 mins, another gentleman answered the phone told us that Louis was out on a family emergency but he would be back later that evening. After not hearing from anyone, we called back. Kamie (or Camie not sure of the spelling) answered the phone, she rudely told me that we would need to deal with her. She said she couldn't find the credit application and told us to do it again. I called two hours later when she again "couldn't find it" she said she would call us when it "came in". BUT she NEVER asked for our number, never asked when we could come in. We were treated like something she would wipe off her shoe. We ended up buying a car from a different Mitsubishi dealership where they treated us with respect and actually appreciated our business. I hope Mission Mitsubishi is not counting on Kamie (Camie) to boost their business, she is the WORST salesperson I have ever encountered. Next, to write a letter to Mistubishi Motors North America. They should know how poorly they are being represented!!!!!!! read more

If I could give zero stars I would. Bunch of liars & scammers. The last thing they care about is the customer they're there to make a quick buck simple as that. We were told to LIE. Of course they now take back everything we were told & claim they have my best interest at heart. Stuck with a car that isn't worth the time or money. My family and I will NEVER set foot at the place again. Don't recommend. read more

Once the used car was paid for the hand shaking, smiles and promises were gone. Corey the sales person told me to bring the car in after a couple of days, it had a horrible shake. Shocking the new car service manager said he didn't feel a thing. As it turns out, the car had two broken motor mounts but yet Elo the service manager said he didn't feel a thing. If a service manager can't feel broken motor mounts either he was just blowing me off or needs a different occupation. The only redeeming thing about the experience was Ruben. He took his time and found the issue and took care of it with the utmost professionalism. The salesman promised at the point of sale to get a new antenna to replace the broken one. After three reminders and the car there for almost two weeks, still no antenna. He also promised a deep cleaning of the interior, it was vacuumed at the very best. Spent $200 to have it done and turned out beautifully. Even took the ink stain left on seat by Corey. New or used, look elsewhere. I would have taken a $1,000 dollar loss just have them take it back. read more

I made the regrettable decision of purchasing a mirage from this dealership. The entire process was awful from start to finish. Each person involved used guilt and manipulation throughout the sale of the vehicle. I felt as though I had no choice which is why I completed the sale. In hindsight I wish I would've walked away. I've since sold the car but it was noisy and had lots of issues even though I serviced it regularly. Avoid this location no matter how good the deals may seem, they'll get their money by hiding warranties and other things not discussed into the final bill. When you question them about it, another gentlemen comes into the room to belittle you for not coming with a boyfriend or husband. Overall a sleezy operation from top to bottom, do not waste your tome or energy here! I recently bought a Hyundai from Red McCombs and the experience was 100 times better read more

Basic ass car place. Sales man followed me around for what felt like hours. I'm just trying to look for a car in my budget. I tried to walk into the game room next door and came back later. To look at a car. They have many Mitsubishi here for cars which run good for while. With many other cars people would rather buy over Mitsubishi. Chevy trucks Ford truck trade ins that are better and don't shut down while driving. Come here to get run around the lot back and forth to look at cars you don't want or can't afford! read more

I went in to mission on San pedero on Saturday. I spoke to a lot of salesman and I was told that they were going to see if any banks would work with me and I was also told that they would do it this Monday ( 4/10/23 ). I called ear and I was told that they were working on it now, coming to find out that was a lie. I found out by one of the workers there and they just told me that to get me out of there read more

Never coming back to this place again! Ever! Even if they gave me $10k cash back! You can learn by your own experience or you can be wise and read all the negative reviews. They're absolutely true! read more