I only used this business to get a piece of custom cut acrylic. I phoned in and the person that…read moreanswered just said "hello" not naming the business or anything, so that can be confusing. Placing the order was pretty easy over the phone and he said pick up 2 days later was all good. I confirmed that I would be there then. Low and behold, I go to pick up and it's not ready. 45 minutes later it was. My only complaint is that they gave me 3/8" matte thick acrylic which is horrible for framing. I thought it would work and I was wrong. Everything behind it is blurry. Total waste of $60 and now I need to find something thinner.

Tony is the best at what he does! I cannot stress how helpful he was/continues to be. I just moved…read moreto the area, and I'm looking to spruce up my new apartment. Tony is helping me get all of my pieces into beautiful frames at affordable prices. This guy is the real deal! If you want amazing customer service and an even better final product, head to Mirror Warehouse!

This review will touch on several aspects of my experience there:…read moreWhen I entered the store, there was one woman at her desk behind the counter. She got up and I explained to her what I needed: All I needed was a small pane of glass, 4 x 13 inches. I had brought a sample glass, which I asked them to replicate, but!!! to just make the new one 1/8 " slimmer than the original, along the 13 inch side. After I had told her all of that, she said that she was not the one who needed to know, but that she needed to call a technician from the back. However, before she could do that, I needed to pay: $ 9.72 for the little pane of glass...OK, no problem... I need it! I tended her my credit card. She refused it, saying they only take cash under 20 $. Well, my car was parked a little stretch away, since they don't have a parking lot. I said to her that while I was getting the cash from my car, she could maybe have them cut the glass, to save time?? NO, not possible. First pay, then service... was her answer. I walked out to get my purse, returned and paid in cash. Then she called a technician from the back. The elderly employee took notes on a pad, of what I wanted, then proceeded to the back of the place, where they manufacture the orders. The female employee pointed me to the exit door and told me to go to the side of the building where there is another door, and this is where they would hand me the new glass pane. So I am standing outside, in the sweltering heat (100 F that day!)... with the brick wall and the sidewalk reflecting the heat at me, no shade tree... and sweating, waiting... after about 15 minutes, I got my glass pane. I checked it and it was exactly the size of the original, not 1/8" narrower! Return inside, explain what's wrong... repeat of the first part... waiting... another technician comes back and hands me the new pane: it is 1/8" shorter now, not 1/8" narrower! Reclamation on my part. They go back and do it again....now the new version is 1/8" shorter AND 1/8" narrower.... somebody help me!!! Next round and finally, I get the correct size pane. At that point, I could not refrain from making a comment to the front employee about how this experience was anything but customer friendly to me. She took offense at that! No "sorry" no nothing! I will make sure to never even accidentally step into that store again. There is another glass cutting store about 2 blocks further down. I'll go there next time.

It seems I am not alone in this post. The customer service is HORRIBLE! I needed a double pane…read morewindow replaced. When I dropped my window off, I explained that I work and would be getting there right before 4pm to pick it up. The lady said "That's no problem! We are open till 4." I started calling at 340 to tell them I was on my way, no answer. Then when I got there at 3:54pm, EVERYONE was gone! So, I went back the next morning and explained what happened. The guy laughed and said "Guess they dipped out early on ya!" and laughed again. As a paying customer, that is not funny. I wasted my time leaving early from work to pick it up and had to go into work late the next day to actually get the window I had already paid for. From now on, I will be going anywhere but here! Hopefully someone looking for a repair will seek out reviews and chose to go somewhere else too! They do not deserve your business!

Imagine the horror when I receive my antique Italian umbrella stand from Europe in the mail and the…read moresmoked glass is completely broken. A piece that sells for $5,000 on 1stDibs and here it is shattered. I immediately started looking for someone to replicate the glass. Two other places I called were very rude on the phone. Chippewa Glass was nice enough so I brought it in. They actually had to order the glass, to my surprise, and it took a month (they said 2 weeks) but it matches pretty well. The side bevel is slightly different but probably only I will notice. The value of my antique may be diminished but at least I can enjoy it. I wonder if I could have ordered it from someone myself and cut out the middle man? 50% payment is due up front and they take credit cards, no fee. I had to call and ask about it several times but I did get it and I'm happy.

Great people will always use them. Beautiful products. I can not wait to get my beautiful mirror…read moreand products from them.

After searching for the right company within our budget we chose Viviano's, and I am so glad we…read moredid! The crew was so professional, polite and respectful of our property. We are so please with the entire process and our windows look amazing! Thank you to Mark and his crew! John and Sherry Walker

So happy with my new windows, didn't think I'd be able to keep the mid century look of the house,…read morebut Virginia at Viviano Windows had a genius design. Eddie and his crew did an expert installation very professional and great clean up inside and out! Wouldn't have known they were here except the beautiful new windows they installed. The price was very affordable and the Sunrise High performance thermal windows look nice and slick. Not like bulky vinyl windows.

I used Empire several times and have always been pleased. Every time it is easy to order and the…read moreglass comes in correct.

I wish that I could give empire more than 5 stars! Gwynn has been my saving grace on two separate…read moreegress window projects now. I called every single window supplier, manufacturer, and installer I could find in the Saint Louis area and none of them came close to Empire's price and timeframe. One set of windows I ordered in the middle of the pandemic and was told 5 weeks and they came in 3. I ordered another set of casement windows for egress 3 weeks ago and was told they would take 6 weeks, I picked them up today. Under promise and over deliver seems to be the motto here. I'll see you on the next one Gwynn! - Nick Boercker Properties

There was an unfortunate incident that a rock hit my sliding glass door. Mike communicated well…read morethroughout the process of how long it would take for the order to arrive, to scheduling coming out and confirming the time. Curtis and Danny contacted me when they were on the way to my house. They knocked on my front door and identified themselves. They quickly began working, and with my comfort in mind, they were careful to not bring too much heat into the house on a very hot day. They were polite and worked so FAST! They cleaned the new glass and all of the area surrounding it. Highly recommend them.

Mike at all Glass is awesome. He came out to my house and replaced my Nissan Murano drivers window…read morethe next business day after I called him. I could not be happier with the service or the price. I would highly recommend them.

I needed a piece of antiqued mirror for a cabinet I purchased that had that piece missing. It came…read moreout perfect. Curt was great to work with. Very responsive and helpful. He even hand delivered the piece to my house when it was completed. I highly recommend this company

Clint was amazing to work with! Our custom shower Glass was ordered and ready to pick up in a very…read moreshort amount of time. The lady at the front counter ( sorry I didn't get her name) was super friendly and helpful. The guys helping load made sure glass was secure before taking off. This place seems to take great pride in their work! Great company to work with!