Customer service is dauntingly personal and product selection vast with quality attention to detail…read moreon brands and costs as well. If you've never treated yourself to a well made pair of jogging shoes or athletic gear built to last then put this place on your list when you decide to indulge! Yes you can drop a few hundred in a top notch outer wear piece but you also can confidently say it may be the last one you need.

This shop is AWESOME! They carry many shoe brands: Nike, UA, Brooks, Mizuno, Hoka, etc. They also…read morehave a great selection on apparel as well.(mountain hardware, UA, Nike, Mizuno, RAB, Mammut, etc.) I really enjoyed my shopping experience at the store as I did not feel pressured to make a purchase but walked out an educated consumer. Plus, where else can you try in shoes where they fit, and tie your laces for you. After talking to them, also found out that they can take care of pretty much any kind of custom apparel order. I highly recommend that anyone that buys shoes and performance wear stop in. Then you'll understand for yourself why.

I am a runner trying to recover from a knee injury and went into this store for new shoes. They…read morewere super helpful and spent a lot of time with me. I ended up with a pair of shoes that work for me. I highly recommend this shop over the big box stores if you want knowledgeable personal service.

I requested narrow shoes. No one offered to order. I returned sneakers on time in perfect unworn…read moreoutside condition. No one told me they were final sale. To use the $200 credit I forced myself to buy 1 pair of sneakers which do not fit, However, I kept them because I wore them outside. I have tried every sneaker you sell and they are terrible for my feet. Please can you return the remaining $75 credit balance? You have had the money for almost 1 year.

Great....super fast...service!! Chatted online with Pat about a couple Simms Taco bags and he ran…read moreand found what I needed in about 5 seconds. Placed the order and they shipped it out about 10 minutes after that! I'm across the country from these guys and will do business again and recommend my fly club to them as well. Thanks guys!!!!

This is a great Fly Shop! The staff is friendly and extremely knowledgeable. They ordered a highly…read morein demand fly rod for me and had it in no time. Patrick (employee) took the extra time to help me out with a setup and made sure it was perfect before I left. Couldn't be happier with this place.

"I said to myself when we're old we'll go dancing in the…read moredark walking through the park and reminiscing..." Or shall I say "skiing in the park..." cause this is where my dad brought us every Fall to rent our seasonal Skiing equipment! It was the best outing of the year! We would get fitted for boots, ski's & poles. *Hickory & Tweed was founded by Jimmy and Roberta Ross in 1961. The name represents ~ Hickory (type of wood for skis) & Tweed wool (being the best insulation for the cold back then). In 1985, Skip Beitzel, who worked there while in high school, bought it and has kept the name and the concepts. I was so happy to see it was still a local icon and not much had changed. My High School friend and I stopped in to browse amongst the gear and chatted with one of the sales people. The store had all top of the line sports brands and upstairs on the second floor they still do the ski equipment fittings! It totally made my day! They also have a bike shop located on the same lot in a separate building. The shop looks like a colonial home. The staff is ready to help you with all of your needs. *Some Parking available in the back & streets

We've been doing seasonal rentals for years now for my son, and my wife just did for this season as…read moreher gear was getting old. Skip and the staff are supportive and professional. Renting and returning gear is easy and pain free. We really enjoy going there, and tapping the trail sign for snow, and all the picks of Tuckerman's and famous Olympians like Billy Kidd. This is a real old school ski shop with the old school take care of your ski spirit. Cannot recommend them highly enough.

Our family loves ski and sport. I used to get my gear here as a kid and am so happy that Pam…read more(daughter) is keeping the tradition alive. I've rented skis here the past two seasons for my children and have had a wonderful experience. It's really nice being able to have seasonal rentals locally and not having to worry about renting on the fly. Great value and service.

Overpriced and little selection. Very rude to my kid. 1 star. Worst ski shop I've ever been to…read more Wont go again.

Great customer service. Go see Lance Raymond. Excellent quality shoes and hard to find sizes and…read morewidths

Misleading subscription offer: Applied for the free shoe horn offer, and was given the code…read more(7/16/24), but when I tried to use it, it said "invalid code", I contacted The Shoe Mart, and they responded that it was not valid because the shoe horns are "out of stock", however, two days later they are still promoting the offer on their website (7/18/24).

The clothing selection is fill with dated trends, and not in a charming, vintage way--just the same…read moretired styles year after year. Or they OVER buy on a trend from the 2000's....There's no variety. There's nothing that makes this place worth a visit. Most of the staff is just as uninspiring. They offer a halfhearted greeting when you walk in, but beyond that, they're completely disengaged--mostly standing around with their arms crossed, looking like they'd rather be anywhere else. Which makes sense because they barely make minimum wage, which is concerning considering how much the owner walks away with year after year. I probably wouldn't be inspired to help customers either. It's pretty obvious that the owner of this store couldn't care less about their employees--or their customers, for that matter. Unless you're looking for outdated clothes and indifferent service, I'd recommend shopping elsewhere. Go shop at the family owned business Richard's in Greenwich much better selection, happy employees and OWNERS!

Darien sport shop seems to have survived the online revolution with help from, you guessed it Santa…read moreClaus. Every year Santa comes and kids line up from across the country to sit on his lap and tell them what they want. In Darien, that could be a new Canada goose jacket (available at DSS) or a new pair of Nordic skis (available at DSS). Maybe even a new Range Rover (not available but DSS can order it). And for the adults who brave the intense December line to catch a glimpse of the big guy, they setup a makeshift bar (no charge of course) with Bloody Mary's, Mimosas, Beer, Wine, all the fixings. Back to Santa, did I mention this guy is the real deal? He claims that he runs a bird seed shop in the off season, lol. Yea Kringle, I ain't buying it. Tell those elves at the North Pole that the socks you brought me in '94 were bull$#&!. Jk I'm a good boy I take it back.

Excellent, excellent service! I have a very difficult foot to fit and after they tried many…read moredifferent options, they suggested something I'd never considered -- a mens xxwide size -- and they ordered it without my having to pay upfront. It worked really, really well for my foot and they were very diligent about the order, as well as patient when I couldn't get in for longer than expected to pick it up. Really great advice and service and the price was very close to online prices!

As a previous customer who was very happy with the services provided by the RRC, yesterday was…read morereally disappointing. I arrived at the store 20 minutes before closing to purchase a pair of On running shoes. I knew the exact model, size (based on previous fittings at the store) and even called to ensure they had the pair in stock. All good. However, when approached by the store employee in a rather put off way, she stated that they were no longer doing shoe fittings for the day and I had to make an appointment. Keep in mind, there were at least 3 employees in the store and ZERO customers, just myself. I'd like to thank the Athletic Shoe Factory in New Canaan for helping me purchase the same exact pair of shoes. They were friendly, knowledgeable and made thoughtful recommendations. I was in and out in 10-15 minutes! Well done and you now have a new client. RRC needs to do better.