I have contacted "customer service " a week following my HUNTER DOUGLAS Install(last year) with no…read moreresponse. Taking note of the busy time of the year in addition to the company's move, I submitted another email customer service note. *Following the holidays, I had planned to inquire about my installation and expertise concerns. They saw me coming, and the saleman switch took it's turn. (Life issues took over, so here I am completing this year old draft REVIEW.) Hunter Douglas PRODUCTS are great products. BUYER BEWARE of your installers, especially the ones with whose name changes every so many years. Best wishes the holidays are coming. You want your homes and spaces lovely, well guess who wants as much of your $$$ as they can squeeze out of you.

Just a comment that I called this company to help me with a fallen shade that I mistakenly thought…read morewas a Hunter-Douglas shade. Mark, who took my call, quickly determined I had a different brand of shade and referred me to another local company that could better assist me; providing me with a point of contact and phone number. Cheerful, helpful service! Much appreciated.

I received Al White's name from a friend who had used him. He came highly recommended, and I was…read morenot disappointed! Al is friendly, professional, and did an absolutely beautiful job refinishing our kitchen table and upholstering an ottoman. His over 50 years of experience shows. I would highly recommend Al and his team and plan on using him again!

I called and got in within an hour. Nancy's team was able to help with an emergency repair of a…read morecushion and completed the project with no issues. I'll be back!

if i could give this business a 0 i would have, ....here is the story....i have been trying for…read moreover 10 months to get nancy to upholster 7 chairs, i have sent texts, made phone calls, then the texts go unanswered for weeks and weeks. she may be good at what she does but horrible answering phone calls, returning calls, answering texts and returning texts, this lady is a questionable business person or has memory problems one or the other, because this is a big order and i just cannot get responses from her for over 10 months!!....very very frustrating. maybe she has so much business she does not care, but the person answering the phone named katy is great, nice, friendly, maybe she is running interference for nancy....katy always says nancy will get back with me asap.......crickets now for months. when i do get a text response it is always 'i am waiting for material to come in, when i have not even picked out a material yet !!.....whattttt ??........tired of waiting for months and months !!.....really...........sad way to run a business....very sad. hope nancy reads this and fixes her procrastinating habits....my wife and i going elswhere and i would suggest if you read this you do the same.

My husband and I were very pleased and happy with the work that Bonnie had done on with replacing…read morehis car liner for his 2007 Honda Accord. She had expertly matched the color of the interior with the cloth she had and the price she quoted was so much better than what the dealership was going to charge my husband. I dropped the car off on a Saturday and then I had to call her on Monday to let her know that my husband was coming back earlier from a business trip than what was planned and of course this was the same week that Hurricane Florence was due to hit in our area of Southside VA. She said it was no problem that the car was already completed and that impressed me a great deal. The car looks great and my husband could not be happier. I would recommend any one who needs their car liner to be replaced to give Bonnie a call to see what she can do for them. If I need help in the future with any of my other cars, she will be the first one I call.

From the owner: Greenbrier Upholstery provides furniture and vehicle upholstery to the Chesapeake, VA area.read more

Mr. Jennings was so knowledgeable and helpful. He responded quickly to my request and we have a…read moregreat transaction for me.

From the owner: Acme Upholstery Company has been in business 33 years with 36 years of experience. The products…read moreused today in furniture have changed significantly and experience counts towards the end result. Also, when looks count then slipcovers provide needed change to the old appearances of your favorite chairs or sofas. The styles have changed over the years (new skirt lengths, along with new trims added for creating impressions of Orient or other Culture) along with our American Heritage. Having connected to the Designers Involved here locally these styles are known to Acme Upholstery Co. I pride myself in doing that which I love creating. I focus on the newly manufactured project or give care to the couch or chair provided to us by you our newest customer. All this through striving to do the best quality workmanship. Acme Upholstery Company should be your first choice!

S&S is amazing. I had carpet installation done. Shermelle did an excellent job. The customer…read moreservice was professIonal. The technicians did and great job.

Well, you guys been cleaning my carpet in my home for a few years my old and my new place. So…read moreFriday, July 11, he came for the second time to do my carpet as usual a great job!!