I have contacted "customer service " a week following my HUNTER DOUGLAS Install(last year) with no…read moreresponse. Taking note of the busy time of the year in addition to the company's move, I submitted another email customer service note. *Following the holidays, I had planned to inquire about my installation and expertise concerns. They saw me coming, and the saleman switch took it's turn. (Life issues took over, so here I am completing this year old draft REVIEW.) Hunter Douglas PRODUCTS are great products. BUYER BEWARE of your installers, especially the ones with whose name changes every so many years. Best wishes the holidays are coming. You want your homes and spaces lovely, well guess who wants as much of your $$$ as they can squeeze out of you.

Just a comment that I called this company to help me with a fallen shade that I mistakenly thought…read morewas a Hunter-Douglas shade. Mark, who took my call, quickly determined I had a different brand of shade and referred me to another local company that could better assist me; providing me with a point of contact and phone number. Cheerful, helpful service! Much appreciated.

I called and got in within an hour. Nancy's team was able to help with an emergency repair of a…read morecushion and completed the project with no issues. I'll be back!

if i could give this business a 0 i would have, ....here is the story....i have been trying for…read moreover 10 months to get nancy to upholster 7 chairs, i have sent texts, made phone calls, then the texts go unanswered for weeks and weeks. she may be good at what she does but horrible answering phone calls, returning calls, answering texts and returning texts, this lady is a questionable business person or has memory problems one or the other, because this is a big order and i just cannot get responses from her for over 10 months!!....very very frustrating. maybe she has so much business she does not care, but the person answering the phone named katy is great, nice, friendly, maybe she is running interference for nancy....katy always says nancy will get back with me asap.......crickets now for months. when i do get a text response it is always 'i am waiting for material to come in, when i have not even picked out a material yet !!.....whattttt ??........tired of waiting for months and months !!.....really...........sad way to run a business....very sad. hope nancy reads this and fixes her procrastinating habits....my wife and i going elswhere and i would suggest if you read this you do the same.

JOE retired and this is NOT Joe's though it still uses the name. I stopped in and showed him a…read morephoto of a chair I needed re-upholstered. He told me he could do it. I called and asked when I could bring it in and he said any day 7-4. I brought it in and he claimed he never saw the photo and wouldn't honor the price he gave me. He was horrible and I would never recommend him. It is NOT Joe. Joe retired.

I took a photo in of my antique 1930's couch to be reupholstered....the man Joe? was very rude and…read moresaid he couldn't do it.....no reason....broken English.....I would have gone with any advice or upholstery recommendations....but the answer was NO.....so I will go to someone else.....they have very good reviews, so I was surprised!

Kristin at Guys Upholstery was a pleasure to work with!! She educated me on the different type of…read morefabrics that were available to my furniture and guided me in successfully accomplishing my modern coastal look for my living room furniture. My chairs and ottomon (they also put new legs on my ottomon) look stunning. Very pleased with their work!!!

Jules & Guys Upholstery has been an absolute pleasure to work with. The customer service,…read moreknowledge, and attention given to each client is outstanding. By far the best upholstery shop in Virginia Beach. Can't say enough good things about their team, especially Jules who exceeded our expectations in every department. Thank you for everything!

Danny is a craftsman extraordinaire!!!…read more We had a sofa that sunk down in the seat cushions plus the back cushions. We took all six cushions to Danny to see if he could beef them up a little. He did an AMAZING job at a reasonable price. The sofa feels like it was custom made just for our little short legged body types! He is also a fun guy to chat with. He comes from a family that madd their living in the upholstery business and it shows! He knows his craft. Need upholstery work for your furniture or vehicle??? Danny's Upholstery is your place!

My 2016 Toyota Tundra came with fabric seats, so I came to Danny's to get a quote... Well let me…read moretell you when you've been doing upholstery for 30+ years and do it for the city of Virginia Beach that means you know what you're taking about. Danny took his time and explained me the best options, guided me through all of them and helped me find the one suited for my needs. If you're looking for a rushed service with poor quality then don't come here, Danny takes pride in the fact that takes his time to get you the best results and his attention to detail is what made his business successful. Highly recommended !

OMG!!! So much fabric like I haven't seen in KY for years! Quilting, fashion, bridal, and home…read moredecor. Notions! I was in heaven! Thank you Miss Angela for the personal service. Courtesy and genuine friendliness in business is a rare commodity!

This was my first time at the Fabric Hut and I was very surprised and impressed by the extensive…read moreselection of fabrics they have here. The prices were very reasonable as well, even for the real silk Dupioni fabrics. The staff were friendly and helpful. I'm picking designing back up and am so happy to have found a great local fabric shop! I'm looking forward to returning again.

Very lovely store! It has very nice beach decor and the staff is very helpful! I was able to find a…read morebeautiful set of coasters.

We were in VA Beach with family for Christmas and stopped in this wonderful shop! The owner was…read morethere and was so friendly to offer us places to visit while in the area. The shop is full of amazing home decor, lighting and accessories - we kept finding more beautiful items as we shopped. A fun bonus was meeting the owners' golden retriever while we shopped - so beautiful!! Can't wait to visit the shop again - we're here for just a couple more days but will have to go back before we head home!

From start to finish it has been a pleasure doing business with this FANTASTIC company. Our couch…read morelooks great! Thank you all, everyone who had any part in the reupolstering of the couch. Alll of our emails and phone calls were answered promptly and courteously. The fee for pick up and drop was nominal and helped out a lot. The textile selection was endless. And with so much to choose from, and honest opinion on longevity of the product was helpful. Delivery and drop teams were polite and very conscious of the furniture they were moving as well as the home in which they were moving the furniture into. I loved this couch when I bought it in 1997. But all the moves and climates took a toll on its insides but not its bones. I only had purched enough fabric for the seat cushion, back Euro pillows will be the final addition to this grand lady. Thank you again, everyone at Young's Upholstery!

I took the headboard of my bed to have reupholstered and Young's did an AMAAAAAZING job and for a…read morevery reasonable price! I'll also add, they said they were backed up and would not be able to finish it until the following month. However, they did it in about half the time they told me they'd be able to get it done and I could not be more happy with their work! Oh and I have to mention that April, the lady at the front desk, was also extremely helpful, polite, and professional. Thanks so much, job well done guys/gals! :)