Hairdresser is personable and give you a lot of attention. Prices are lower than other salons that…read morespecialize in natural hair.

First time there, appointment was on time, very friendly beautician. I did set up for a return…read morevisit

My color and sew-in was bomb! I haven't had a sew-in in nearly a decade and was nervous. Ora put me…read moreat ease, helped me pick a flattering color and style and made me look fabulous. She is a color master (that's usually what I go to her for ) and she never misses. She uses quality products and offers great hair services.

I found the salon through StyleSeat and then happened to know someone who gets her hair done here…read moreby Ora. I went on a Saturday for a color and silk press on my natural, thick hair. My experience was less than pleasing. I am not in the cosmetology business and maybe ignorant but what is it about salons booking a ton of heads when only two people are working? (One full stylist and one washer/blow dryer that day). My appointment was at 11. I wasn't in a seat until noon. I didn't leave until 5. I know that I had no idea what color I wanted. And even though Ora did try to help, I felt very much like an inconvenience to her. I was a new customer, who explained that I had only had permanent color done once. And she still seemed a little peeved at me not knowing what I wanted. She's the expert. Shouldn't she be able to help? And happily? When I complained that my head was tingling (reminiscent of the prelude to burning when I got my hair relaxed years and years ago) she made it seem like that was normal and that I needed to try to stay under longer to get the best color/effect. So I did. It took forever while she tended to the many other customers. But it very much felt like the dryer was her way of putting me and my services on the bench for a bit so she could do others. I will say that without a doubt my hair looked great once completely done. The color was amazing, the press was great. I didn't love the style but I figured I would just mess with it when I got home. I asked about waves like hers but she said it would be more money. To. Do. Some. Waves. With the same flatiron. So I just let it go. I paid 200 or so dollars which I know might not be a lot but for someone who never goes to salons and has been tending to her own natural/no-heat hair for years, it felt like so much for poor service. That was fine. It was what happened after that is the reason I am writing this review. I waited a few months to decide if I wanted to write this. But after multiple washes, pure aloe vera, masks, and deep conditioning treatments, I know my hair is ruined. More than five years of growing out and not putting heat on my hair -- all in the garbage. My curls are ruined. All I have to do is brush my hair and my natural, afro hair stays straight. Never, not since I used to relax my hair and started transitioning and saw my real texture, has my hair looked like this. I have cried. I have spent lots of money. And now to find some peace, I am writing this review. I genuinely DO NOT remember either Ora or her niece putting any type of heat protectant on my hair. I think at one point I even asked because I was worried. I warned her a billion times that my hair was NO HEAT NATURAL as of five years. No heat (save once). Or permanent die. Or relaxer. No precautions taken by Ora. And I know it's not just my hair because my own sister had tried to straighten my hair just once over that period of time and my curls came right back. The only thing I liked about myself -- thick hair on my head that I've learned to grow and protect -- is now gone. And I spent 200 dollars to ruin it. I will never be going back here. And unless you are not having service done on your real, natural hair (wig and weave), I would caution other newbie hair salon goers from going here too. Aside from the rudeness, tardiness, pricey-ness, etc, the most important thing is that my hair is ruined.

Wow fantastic experience at Bella! Kristen styled my hair. She was very meticulous in the ways she…read moreevaluated my hair, gave her advice on how to cut, and did extensive layering. Took my opinions and how I felt about my hair into account as well. I have a lot of hair, and she made it feel weightless. She also helped my layers look more natural. Got a wonderful head massage and shampoo too before the cut. Will definitely come back!

I was so nervous to have my hair done because I had not had my hair done in over 2 years. Megan had…read moretalked me through how we were going to do my hair, and the finished result was even better than I had expected! I came out of the salon 10x more confident than when I walked in. I will be coming back here to do my hair from now on! The ladies were so nice, and even offered water and tea.

I went to Smoke + Mirrors after seeing a video on TikTok; I am so happy I did! The salon smells so…read morenice and the aesthetic is so soothing yet also vibrant due to all the lovely plants. Savannah explained to me what she was using and why while washing my hair, the scalp massage and hot towel was a delightful surprise. Emily from the start of the appointment to the end listened to what I wanted for my haircut and absolutely delivered. I'd give Emily more than five stars if I could; I've already told my sister she needs to make an appointment with Emily.

Haley is a wonderful stylist. She is talented and easy to work with. I have wavy hair with curls…read more She cut my hair perfectly and I left the salon feeling wonderful. Thank you Haley.

I heard about Laboratorie through a friend who was raving about their stylists so I decided to give…read morethem a go. During my first appointment, I could immediately tell that everyone who works there is a true professional and cares a great deal about their work. After having my second baby, my hair went through a bit of a crazy phase. I was pretty nervous to have a new stylist cut and color it. But now, I feel like my hair has never looked better! I'm so grateful for this salon and all the people there. The atmosphere is just amazing too! There is a little refreshment table too. This salon gives off an upscale cozy vibe. Love the style and atmosphere here.

Great service! Staff were nice and friendly when asking about what cut I wanted. Wash was great,…read moreand blowout was beautiful !

I walked here during a snow storm that prevented me from driving to my usual salon. Nice enough…read morepeople, but that's not factoring into my review of their performance. Balance is probably great -- IF you have naturally straight hair. No good if you have literally any other texture hair. My thick, dense, curly hair was totally mishandled. I went home, showered out all the zillion little cut hairs left within my locks and on my shoulders, and then got a really good look at a really bad haircut. They made me look like an A-framed poodle having a stroke. When I went back to my usual salon I was told: "They gave you an expert haircut for somebody else -- somebody WITHOUT your hair!" Any wavy, curly, coily girls: spend your $100 elsewhere! And, lastly, let me give a preemptive no thank you: I don't need any snarky responses or a "Who, me??!" from the owners or employees of Balance who read this review. I literally do not care what they have to say in response and neither should you, curly girl fam!! xo

Great cut, nice ambiance, friendly and attentive staff. Matt really listens and is a skilled,…read morethoughtful, and reliable artist. I've been a client for several years and always love the result.

Amazinggggggg, I really love Janet, excellent servicessssss. I have a lot hair and the did it…read morereally good. My hair is curly.

I had a really, really terrible experience at this salon recently. I scheduled an appointment for…read more5:30 (a few days in advance), and I've only ever been to the location on Eastern Ave -- I didn't even know they had a second location. That should've been confirmed over the phone when I made the appointment. If you know you have multiple locations, you should say that so people don't get confused. I scheduled to get a hair dye, and even I know dye jobs usually aren't done super late in the day, but I specifically talked about it during the call. I explained exactly what I wanted and even asked about different options. If dye services aren't something you do later in the day, that should've been made clear when I booked. So I leave work early, deal with traffic, and show up to the Eastern Ave location -- only to be told I'm at the wrong place. I was upset. How was I supposed to know? That's the only location I've ever been to. I've never dyed my hair with them before either. The lady there called the other salon and told them I was coming, and I could hear the person on the phone saying just to get there quickly. I'm not even from this area, so I'm trying to figure out if the address she gave me is right. I tell her it says it's 30+ minutes away -- am I going to get there and still be seen? She says yes, they'll wait. So I drive all the way over there -- wasting gas, time, and having already left work early -- just for them to tell me they're closed. I asked who she spoke to. I asked why they didn't just tell me not to come instead of having me drive all the way there for no reason. I had an event I needed my hair done for, and now I'm being told no, they're not going to do anything? I called the original lady back and told her they said no. She puts me on hold for more than 10 minutes, so I hung up. She later calls back and offers for me to come in the next day, but honestly... this isn't how you treat people. If they don't take anyone after a certain hour, why tell me to come knowing I wouldn't make it in time? I clearly asked, "Are you sure?" multiple times. I don't like wasting my time, gas, or energy. Honestly, I felt like the way I was treated was racially motivated. I've felt this before at certain predominantly Hispanic salons -- they'll take our money, but they don't have the professionalism to treat Black clients with respect. The way they spoke to me was rude and dismissive, and it was nothing like the first time I'd gone to the Eastern Ave location. I won't be going back. The customer service is terrible, they don't confirm appointments properly, and they'll tell you yes just to get you off the phone. Beware before wasting your time.

I had the absolute pleasure of working with Caryn for two photo shoots, and she completely blew me…read moreaway both times. Her styling was flawless, creative, and exactly what I needed to feel confident in front of the camera. I'm usually very hesitant to let anyone trim my hair--but Caryn earned my trust, and I'm so glad she did. The trim was perfect. She's not only incredibly skilled, but also has a warm, caring personality that makes you feel instantly comfortable. Caryn listens, understands your vision, and brings it to life with precision and artistry. She gave my hair exactly what it needed, and I already know--I'm not going anywhere else. She's officially my new stylist! If you're in Baltimore and looking for someone who truly knows hair and cares deeply about her clients, Caryn at Drylands Salon is the one. Highly, highly recommend!

Very unprofessional, the black lady seemed like she didn't know what she was doing, and kept…read moreincreasing the price, her demeanor suggested that she didn't want to do my child's hair