Great people from the Physical therapists to the assistants. Very helpful and knowledgeable!read more

I really wanted to love this office! While there were some good moments, the not so great…read moreexperiences ended up outweighing them. The actual care from the physical therapists was great, but communication and billing were ongoing issues. Basic customer service also fell short, especially when it came to urgency on billing matters and getting access to the MedBridge platform (needed to complete at home exercises). I would say try with caution.

I was able to complete 15 sessions with Dr. Katie and she was nothing less than amazing. She…read morelistened to all of my concerns and created a personalized plan I could complete at home. Andrea was always professional and was able to support me with any rescheduling matter. The facility is clean and has all the equipment required for different needs. There are different levels of experience and knowledge within My Physio for Life. I would highly recommend.

I would strongly urge anyone considering Dr. Ilana to seek care elsewhere. Our experience was…read moreextremely negative. The therapy my father received felt careless, ineffective, and lacked the level of attention you would expect from a healthcare professional responsible for someone's recovery. When I tried to raise concerns about the quality of care, the response was dismissive and defensive rather than professional or solution-oriented. Instead of acknowledging the issues, it felt like the situation was turned around in a way that suggested my father was the problem. That is a deeply troubling way to treat patients and their families. The combination of ineffective therapy and the way our concerns were handled made the entire experience unacceptable. Healthcare providers should prioritize patient care, accountability, and respect -- none of which we experienced here. Based on our experience, I would strongly encourage anyone looking for physical therapy to find another provider who takes patient care and recovery seriously.

I first went to North Coast PT after a reverse shoulder replacement, and Chris O'Connell did a…read morefabulous job with my exercises--even other doctors have been impressed with my mobility. I returned to North Coast after a knee replacement in the spring, and Brent Kobs had been added to the staff after Chris moved. Brent was equally skilled and had me doing things with my new knee it took me months to achieve with my first knee replacement 15 years before. Another great thing about North Coast other than the quality of their personnel is their care model--you are assigned to one PT who sticks with you from start to finish. I went to another PT place in Oceanside for my shoulder, and for every visit you got anyone who was available for that particular session--even high school students who were seeing if they wanted to study physical therapy in college and didn't know what they were doing to the point that one young girl told me to do something that could have injured my shoulder. All I can say is if you need PT for any reason, I recommend you put North Coast at the top of your list.

Great evaluation with determined therapies. All staff from front desk to therapists are friendly…read moreyet concerned about ME, as if I were their only client.

From day one, they have been incredible to work with. Every single person there truly cares -- you…read morecan feel it the moment you walk in. The entire staff is kind, welcoming, professional, and genuinely friendly. They take real pride in what they do, and it shows in how attentive and supportive they are during every visit. What really stood out to me is how much they advocate for their patients. When my workers' comp initially would not cover all of my needed treatment, the team went above and beyond by working directly with my doctor to help get additional visits approved so I could continue my recovery. That level of care and commitment is rare. They don't rush you, they listen, they explain everything, and they truly want to see you heal and succeed. I always feel supported, encouraged, and confident that I'm in good hands. I am so grateful for All Star Physical Therapy and highly recommend them to anyone looking for a place that truly cares about their patients and their healing journey.

I am very disappointed with my experience at All Star Therapy. The front office staff were not very…read morefriendly or welcoming, which made the experience frustrating from the start. After my treatment, I waited to receive updated stretches/exercises, but they were never updated in the app. I had to call more than once to follow up, and despite being told the stretches would also be emailed to me, I never received anything. I originally contacted them in March to schedule an appointment. I was told they were unable to schedule me at that time and that they would call me back. After waiting over a month with no follow-up, I finally called them myself only to be told that my referral had expired. Overall, the communication and follow-through were very disappointing.

I just can't say enough good words about my experience at Gaspar PT. From my first appointment with…read moretherapist Nick Haider, he clearly took a knowledgeable and experienced approach to my injury. He listened intently to understand and then worked to establish an appropriately challenging, but also conscientious program of rehabilitation, flexibility and strengthening. Upon completion of the program, I am beyond where I thought I would be and am on the path to complete recovery and back to all of the activities I enjoyed prior to the injury. Many thanks to Nick and the team there!!

I've been to three different physical therapy providers, all of whom were helpful in building…read morestrength--but I still felt like something was missing in my recovery. I was referred to Gaspar, and my evaluation with David was a completely different experience. He didn't just focus on strengthening; he really took the time to understand why I wasn't healing. That deeper approach made all the difference. I'm only on my third visit, and for the first time, I truly feel hopeful that I can get back to being pain-free. I'm so grateful for the care and attention I've received so far--thank you! -- Laurie

I just started going there and the people were so nice. They listened to my complaints and they are…read morehelping me with the therapy. I am going back for 6 weeks of therapy treatments

I have spent more years of my life in PT for something than not. I have had a ton of injuries and…read moresome of those have become chronic - painful, limiting range of motion, etc. I can tell a good PT from a great one, have seen PT aides of ALL kinds, and I know knowledgeable and efficient administrative staff when I see them. I've been in and out of both Tri City PT and the same company's Carlsbad location. I have worked one-on-one with a lot of the therapists and aides - Chris, Dennis, Ryan, Hawaiian shirt Dave, Corey, even the other Dave! I've also spent plenty of time working with front desk Terri trying to untangle sticky insurance problems and to schedule appointments around my busy life. If I need PT, I call TCPT. Is Tri City PT perfect? No, but as a collective they're a solid 4.5 stars worth of darn good and they're a leg-up on many other places I've done PT. Are some therapists better for some things? Of course! I've read the negative reviews and I don't think they're fair. If something isn't working for you, you need to tell your PT and/or the aide you're working with. Never once have I had a therapist at TCPT blow off a suggestion or request I've made. And if a certain therapist doesn't seem like a good fit, it's ok to book your next appointment with a different one. PT is not a cookie-cutter one-size-fits-all sort of thing. Bodies are weird! Two people can have the same injury yet benefit from very different PT plans and different PTs prefer different modalities and tools. Frankly, I have noticed that some of what I'd call out as potential problems at Tri City PT actually aren't the fault of anyone on site. It seems like the powers that be (owners) sometimes make changes that then cause problems for patients - that the staff just has to go along with and cope as best they can. I'll also say that a lot of the tables and equipment are getting fairly ratty and looking quite dated, but again, that's not the staff's fault. I wish the different locations wouldn't trade staff around as much as they do so it'd be easier to stick with a certain PT once you've found one you really like, but at least the shifting around has let me work with a bunch of different PTs with different styles over the years. Bottom line: I keep winding up back at Tri City PT whenever my body needs a tune up. They're friendly, competent, and have done right by me and a lot of other patients. I'm not the only one who's been with them on and off for years and I think that speaks for itself.

I would like to acknowledge a great employee at Concentra by the name of Lupe, sorry unsure of her…read morelast name in the Oceanside location. She always goes out of her way to help us patients, gives the very BEST customer service, never an attitude or no I can't help you, like I have experience with a gal by the name of Daisy. Lupe needs to be cloned and acknowledged for everything she does, to make us to continue to return to Concentra. KUDOS to you Lupe... '=) RL

Blown away by the amazing customer service! Elizabeth and Paloma were incredible at the front desk!…read moreNot only did they help me in a timely manner but also everyone that I saw them help, they were just so kind. Denise, was excellent and helpful as well! Lobby was clean and stocked with water and snacks. Highly recommend this location!

I was referred here by an orthopedic hand specialist for physical therapy to address hand pain I've…read morehad for several months, with MRI findings showing inflammation along a tendon sheath. From the start, the experience was disappointing. The front desk and billing staff were rude and unhelpful. When I asked a basic question about payment, the billing person actually said to me, "Did you not hear me?" -- which was completely uncalled for and unprofessional. That interaction alone should have been a warning sign. My therapist, Tanya, spent very little time explaining my condition and offered almost nothing in terms of actual treatment. Her entire recommendation was to use ice daily and take fish oil and follow up as needed. When I asked if they could help address inflammation in therapy, she said they "only offer ice" and that ultrasound or other treatments would be a "waste of my time." No exercises, no manual therapy, no modalities, no handout, no individualized care -- nothing. I brought my concerns to the manager, Marc, and he simply backed her up, saying the clinic "only offers ice" for inflammation. That told me everything I needed to know about their approach. I left feeling completely dismissed, with no confidence in their competence or professionalism. This place does not provide the kind of thoughtful, evidence-based, or patient-centered care you would expect from a specialty clinic. I strongly recommend going elsewhere if you actually want help.

I self-treat all my injuries (thinking I'm some amazing doctor) but when push comes to shove, I…read morecan't self-treat everything. If it wasn't for me needing both feet to work, I'd probably still self-treat until my foot fell off. By the time I finally gave in to seeing an ortho, it was worse than I expected. I was very happy with the ortho I saw within the OSNC network and decided to use their physical therapists to continue treatment. Here's how scheduling works: 1. You call their main office 2. They fit you in to one of their two PT offices (vista and oside) based on availability with your schedule and their schedule. 3. Appointment confirmed Seems simple, right? Apparently, it's not that easy. I made an appointment for 6pm tonight and arrived early (as requested to fill out paperwork). I get it, I've working in outpatient PT before, I've treated patients...I know how this works. As I walk in, one therapist is leaving. One therapist is treating a patient. There is no one at the check-in desk, and it looks like the place is about to close for the night. A very sweet PT Aide (Angel) approaches me, seems confused about my appointment. Apparently, there's no record of any appointment for me. All they have a record of is my initial appointment with their ortho. That's it. Let's pour salt into an open wound now....and my therapist can't see me. Her 6pm patient is here. So, I'm there. No appointment. Fought traffic. Arranged childcare...and I'm not being seen. Angel tried her hardest to reschedule me, but between my busy schedule, their schedules, they close early on Fridays...it just seemed pointless. It's clear something was not entered into whatever appointment system they are using....or attempt to use. This incident isn't a reflection on the quality of the therapists or their aides. It's a reflection on the administration in the scheduling office. Since I've lost all faith in their scheduling system, I won't be back.

Orthopedic Specialists of North County - Dr. James Layson & Team…read more I truly can't say enough about my experience with Dr. James Layson and his medical assistant, Danielle. From the start, Dr. Layson showed incredible flexibility in seeing me quickly and took great care in evaluating my condition. What impressed me most was his diligence--he even ordered additional imaging right before surgery to fully understand the extent of my patella fracture. That extra step gave me confidence, and I know it made a difference in the outcome of my surgery. Danielle was consistently attentive, professional, and kind, making the whole process much less stressful. I also want to recognize the Carlsbad Surgery Center, where my procedure took place. Every single person I encountered was warm, informative, and supportive. They made me feel comfortable at each step, explained everything clearly, and followed up with a thoughtful note after my surgery. That personal touch meant a lot during recovery. I'm deeply grateful to Dr. Layson, Danielle, and the entire surgery center team for their expertise and compassion. They turned what could have been a very difficult experience into one where I felt cared for and supported at every step.

I've been to OSNC on and off over the past 15 years. I went back recently to address a shoulder…read moreissue, and was prescribed PT, which to date is fine. However, the doctor I saw that it was not in his specialty (he's a shoulder person on the site) and as soon as that happened, he walked out the door. This arrogant attitude is why I elected to seek help elsewhere those years ago, and I felt nothing had changed. We'll see how the PT works out (they have great folks in the PT practice). If I do decide to return to the practice (not the doc as they have another shoulder specialist) I'll give him a go. Why? I am tired of having to go to other parts of the county for help and want to find someone local.