Amazing service amazing product selection and amazing value dont miss this place plus the pretty…read moreladies

Terrible customer services. Asked to speak to manager. Manager never calls back. Lies about what…read moreis in products

Amazing customer service amazing selection and you get value here even their cheapest items are…read morebetter then most places around

The guy was hella chill and it wasn't too bad with the deals he offers. Definitely recommendread more

Service was little to none, the man who assisted me immediately asked for ID when I opened the…read moredoor, I responded with surprise, "wow I haven't even bought anything", he told me it's the law that ID is checked when people simply walk in. This man could be the owner, he has a strong Indian accent, I doubt he had his name visible anyway. He tells me this is the law & i wasn't not giving ID, I'm 26 that's understandable I look younger, I was actively grabbing it, I know though he was not being truthful and instead told me it's a "NEW" law. I said yes it must be because he's the first to ever do that, PRIOR to the purchase. He couldn't even bother to say hello. Once he confirmed it I went and continued cause I needed what I needed. Another person walks in and suddenly this law doesn't apply. Just be honest and say hey you looked younger, that's so unprofessional.

Best Smoke Shop in all of Redlands!! The whole family is one of a kind. They have excellent…read morecustomer service and very professional and down to earth. I highly recommend this service to anyone looking for a new shop in their area!!

The owner continued to have a verbal disagreement with me after I told him that he was double…read morecharging for an atomizer that I showed him online from the actual website.

Nice shop. Friendly staff. Great buy one get one free deal on my vape juice. Great prices. I'd…read morerecommend this place to everyone!

This place is the dive of the cigar lounge world. It has a lot of potential but it appears that…read moremanagement hasn't cared much in a long time. The employee we encountered was nice. Huge humidor, with 90% of the boxes empty. Most of the cigars actually in stock are unknown house sticks. The cigars are dry. Very dry. Straw hay kind of dry. It was so sad to see cigars in that condition. If you plan to smoke there, you have to purchase two cigars or a cigar and a drink. They only had water and coffee. ??? If you're going to make that a requirement, you should stock a bit of an array. The lounge chairs are all similar in status...old and run down. The TV was "locked" and the employee working said he could call the manager to get it unlocked...whatever that means. The cell service was abysmal (we were on AT&T) and while the employee started streaming music, it would play for a couple seconds and pause for even longer...leading me to believe there wasn't WiFi available. To be fair, we didn't ask. I'm sure at one point, this was a great place. It isn't anymore. I've been to many lounges and this was the most run down I've ever encountered.

Negative 5 stars! Place is run down like an old Al Bundy's Chrysler. furniture looks like it was…read morerescued from a landfill or stolen from the back alley. They have a bunch of non-label cigars that are very expensive and carry very limited known brands. Plus, whoever was attending wasn't much help. It looks like a bunch of regulars are the ones that keep the lights on, but place does have potential but don't see a bright future without a solid investment . If anybody knows any good IE cigar lounges east of the 215 please message me.

I just wanna say thank you I was very happy with the service. And the store is really cool. Thanks…read moreagain, from Rebecca.

I was waiting for car to finish next door so I wandered in here to report back to family and out of…read morestate friends. This place was extremely neat and clean and the employee or owner was very friendly I will report back to them ( wish I could smoke again)

This is the best smoke shop in Highland! I get a free…read morelighter with my purchase of a carton of cigarettes. The prior owners were fantastic! The new owners are too! I am a regular customer as I live up the hill from the shop. Just don't raise the prices anymore, please!

Customer service needs improvement. The lady that is usually there is not friendly & often is rude.read more

I am glad I finally took the time to go check Drip Smoke & Vape. It is great to have a "Heady"…read moresmoke shop in the area again. My Terpometer crapped out on me last week after 3 years of daily use; I definitely got my money's worth on the old one. Anyway, I was getting ready to order from an online shop when I found Drip Smoke & Vape on Google and called them up and asked if they carried Terpometers and sure enough they had multiple colors in stock. They have a website that allowed you to order and pay online and either ship the item or pick it up from the store. I chose the "pick up" option because I needed a temp reader, and it was an excuse to check the shop out in person. The 2 gentleman working behind the counter were very helpful. There was a lot of great looking glass displayed. I will definitely be returning for more essentials as well as attending one of the Glass Artist shows. Thanks again Drip Fam, Jah Bless!!

They are never stocked with vape juice and they too tell me next week and they are never stocked…read morewith only other vape items.