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    MKR Dental - General Dentist in Richmond TX

    5.0 (3 reviews)
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    Services - MKR Dental - General Dentist in Richmond TX

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Teeth cleaning

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    Recommended Reviews - MKR Dental - General Dentist in Richmond TX

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    Ask the Community - MKR Dental - General Dentist in Richmond TX

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    Best Dental

    Best Dental

    3.7(28 reviews)
    0.5 mi

    This is now my third canceled appointment with them on the same tooth and I drive almost 2 hours…read moreaway . Literally texted me at 9:11am confirming appointment to call at 10 am To cancel very unprofessional and disrespectful.

    If I could give this business 0 stars I would. I have never had a more disgustingly awful…read moreexperience in a place that is created to help you get better. 3 weeks ago I had my wisdom teeth removed here (after driving in from austin, as this is my dentist). It was a fine experience, and I was given ibuprofen 800 to deal with. After the ibuprofen went out, i called to request another refill on my medication (8 days after surgery) as i was still in pain. The front desk and "office manager" who should be fired, informed me I had to make the drive in to receive another ibuprofen 800 prescription because "there must be seriously something wrong" I thought this was insane, but alas, did what was required. When I got there, I was told I shouldn't have had to come, things were healing normal, the pain level was understood and given another prescription (again, JUST FOR IBUPROFEN). I left. Fast forward, I cracked my tooth and needed to get it fixed as I was in a bit of pain. I called at 10 AM. To let them know/make an appointment and told them I was allergic to local anesthesia (I had also told them when I got my wisdom teeth removed). They said that was fine, they would accommodate. I get there at 1 PM. and remind the front desk staff. They said they understood and continued to give me my X-rays. After an hour and 10 minutes sitting alone in the back room, they came in to inform me that they were ready to numb me. I informed them, for the fourth time, that this wasn't applicable and I needed another route. Their office manager, again, who should be fired, came in to tell me I was lying and I never informed them of these barriers I had. I then requested my mothers presence as she was there both times this conversation happened. I let them know I needed to calm down and meet my mother outside and discussed my fear/reservations. The awful office manager then came outside where I was sitting with my mom to let me know they would not be seeing me and I needed to go elsewhere and collect my belongings from inside. My mother did so, and spoke to both dentists inside when grabbing my things and saying she was sorry that they wouldn't help me. They both said that wasn't true, they would, I just needed to calm down and come back inside to go over treatment plan. After 20 minutes my mom went back inside to let them know we were ready, and they then turned us away because they didn't have time for the procedure. Long story short: "our staff did not communicate properly to meet your needs, our office manager yelled at you, called you a liar and lied to your face. But nonetheless, this isn't our fault, we can see you Monday!" I will never recommend this dentist to another living being. If you want to spend thousands of dollars for less than subpar medical care and laughable customer service, by all means! Otherwise, I highly recommend going ANYWHERE else. A word of advice to the company: get a new office manager and train your staff to give decent customer service. This was an incredibly awful, time consuming and painful experience. EDIT: I left this review at 3:30 P.M. on Friday. At 4:20 and 4:34 P.M. Friday, the doctor of this established called not me, but my MOTHER to complain about this review. You do not have time to fix and follow through with your care plan, but you have time to harass my parents over a poor review of your services?

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    Best Dental
    Best Dental
    Best Dental

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    Katie To, DDS - Behind the scenes

    Katie To, DDS

    4.6(45 reviews)
    3.2 mi

    Very weird business. Whatever they advertise on the website as being able to provide will not be…read moreconfirmed by the receptionist. It's seems the receptionist is out of touch with what the offices does or provides. Furthermore without even confirming if biomemtic treatment is available or not a "consultation" fee of $799 is asked upfront to book an appointment. This is without acknowledging whether I'm a candidate or not. Without knowing the full price of treatment. Without even confirming the service is available from the dentist. Odd business practices abd alarming upfront fees. No thanks.

    UPDATED: The office reached out the same day and was able to explain and remedy my situation, so…read morewhile I am still overall sad about what got us here, I have to give a huge shout out to the practice lead and Dr. Katie To for correcting the experience and making it right. They do seem to stand by caring for their patients completely, and it seems like my experience was simply an anomaly. -------------------- I truly wanted to have a positive experience with this practice, but unfortunately, I've had several disappointing interactions that I feel are important to share--both as a fair warning to others and in hopes that the practice may be open to resolving the concerns. 1. Lack of transparency and follow-up on payment information -- I've requested copies of the payment forms I signed eight times (once in person, multiple times by email, phone, and voicemail). Despite this, I've still not received any documentation or clear communication around fees--for orthodontic and dental work. 2. Delayed and dismissive handling of records -- After my initial visit with Dr. To, I waited nearly two weeks for answers to my follow up questions, and then decided to request my dental records so I could transition to a new provider. When I followed up today, I was asked to "be patient and wait a few weeks." This felt dismissive, especially given I am in pain and actively seeking timely care. Given the premium pricing and the promise of a holistic, patient-centered approach, I expected a higher level of service, compassion, and professionalism. Instead, I left feeling disregarded, disappointed, and disheartened. If the practice is open to making this right, I would be willing to discuss further. In the meantime, I hope this helps others make informed decisions about their care.

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    Katie To, DDS - Family that has braces together stays together :) Love our patients.

    Family that has braces together stays together :) Love our patients.

    Katie To, DDS - Call (281) 392-8450 to schedule an appointment today!

    Call (281) 392-8450 to schedule an appointment today!

    Katie To, DDS - The operatory

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    The operatory

    Premier Dental Studio of Katy - Dr. Sadaf Maknojia

    Premier Dental Studio of Katy

    4.7(9 reviews)
    2.0 mi

    I was happy with first owners. Not with the current ones. Read carefully:…read more I went to this dentist on February 2026 specifically to order a lower night guard. I ended up doing a cleaning and doctor and staff ware sweet. A day later I got a call from one of the staff asking me if wanted to do the upper side instead of the lower, she said that doctor recommended etc. I insisted that I wanted what I went there for and she insisted so much that made me believe that they ware not capable to do the lower sleep guard because the shape of my mouth and the missing tooth since I have a bridge. To make the story short! She had an atitude when I said no that is what I need or I go somewhere else, than she said fine with an attitude.At this point I was disappointed and thought that the insistence ware a clear sign! Wish I had walked out! 2 weeks later the order came in all wrong and thick not a clear material I was shocked,and missing one side. Didn't fit well. The dentist had to drill. I went home and tried to use it it was too tight n thick .I ended up ripping side of my lip forcing in n out. I went back 2 times to fix it and still not good. The material used caused strange taste in my mouth. And soreness ,Overall NOT A GOOD EXPERIENCE. Do not go there for night guard. :(

    What a difference, welcoming, service, and care is different here. Everyone here is so kind, I…read morerecommend this dentistry to everyone. I recently had a cleaning done with Jackie, she was phenomenal there wasn't a moment where I felt pain, discomfort, or irritation. She was very professional as well as talented at what she does!

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    Premier Dental Studio of Katy - Dr. Adeena Arain

    Dr. Adeena Arain

    Premier Dental Studio of Katy

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    MKR Dental - General Dentist in Richmond TX - cosmeticdentists - Updated June 2026

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