Just hired Ryan to take over my pool which has been green and gross for the better part of two…read moreyears. Algae, debris, the worst. I called Ryan and he showed up two days later exactly when he promised. He evaluated the pool, came up with a plan of action and within 24 hours he had the pool crystal clear. He also gave me the exact cleaning window I asked for going forward. Very excited for the summer now that it's in his skilled hands!

Ryan does exceptional work and I can trust he is always giving us a fair deal and keeping our…read moreequipment in great shape. Highly recommend him!

Amazing Pool Service! I couldn't be happier with the pool…read moreservice at my home. The team is professional, on time, and incredibly thorough. They take the time to clean every detail of the pool, balanced the chemicals perfectly, and make sure the water is crystal clear before they leave. What really stood out was their attention to detail and how respectful they are of my property. They explain what they are doing, gave helpful maintenance tips, and made the whole process easy and stress-free. My pool has honestly never looked better--sparkling, clean, and ready to enjoy! They also added the new beautiful lighting on the pool. If you're looking for reliable, high-quality pool service, I highly recommend them. Great work and excellent customer service!

Johnny and his team have been maintaining our pool for the last 2 years. We used Johnny to also…read moredemo and reline our pool with great results. After the eaton fire his team drained and restored it which was no easy task, and we took the opportunity to also have them convert it to a saltwater pool which is way better. I'd highly recommend them to anyone in Pasadena looking for anything from regular upkeep to larger renovations.

We hadn't used our above ground spa in 2 years. We didn't dare open the cover. But we wanted to…read morestart to use it since we're stuck at home and it's hot. I received a flat rate price before they even showed up which helped me make a decision of who to go with. The risk of more or less work for the price was worth not having to make an extra appointment. Turns out, they were right on the money as two other companies came, looked at it, gave me the same price and a week's delay in coming back to service it. Castillos came in 3 days. The spa looked gross, smelled gross and the guys even admitted that it might not be salvaged. But they pressed on and within an hour, they had it blindingly white and sanitized. Friendly service and quick. I recommend them highly.

Ramon did an excellent job.After the fires we needed to drain our pool. Chlorine ans acid wash it,…read morebead it to remove calcium and bring it all back up with the chemicals for a salt cell pool. We also installed a new pump. He was very communicative and quick to respond to any of my questions. Highly recommend him.

I was having trouble with my pool heater, which I had purchased from Commercial Pool & Spas…read more I was able to get someone out the same day. It actually was the same person who had installed the heater for me. He asked me what was happening or not happening, and I told him. He diagnosed the issue after about 15 minutes of looking into it. He told me what was wrong and gave me an estimate. It was a great experience. The service man, Zack, was personable and very helpful. I was very pleased with the service I got from them when I purchased the system a few years back, and I was just as pleased today. I recommend them highly. I will happily use them again for pool servicing needs.

Zak at Commercial pool and spa services to the rescue! Our weekly pool maintenance tech let me know…read morethat our pool at our Airbnb property located in Northridge had lost power to the aqualink system, pump, and heater. I called 10 pool companies before I got an answer at commercial pool and spa services! They were able to send someone same day to diagnose the issue, and follow up the second day to finish the repair. The actuator had gone out and that burnt a fuse. They were quick, easy to communicate with, and affordable! Highly recommend and will be calling them for future repairs!

Look at this pool. This is what it looks like after a FULL MONTH of "service" from this company…read more All they do is lie. They promised to come, they promised to fix it, they promised proof of service -- every single time it was "I'll send it, I'll send it." Nothing ever came. Because they never actually did the work. I took down my last negative review because they promised everything would be fixed on Friday. Friday came. No one showed up. Again. I'm done. I'm moving to another company because my pool is destroyed and I can't keep giving chances to people who only know how to lie. This review stays up. I don't care what they promise this time . I've heard every version of it already. Please do not trust this company. Stay far away if you care about your pool. UPDATE in response to the company's reply: The company claims their team came out yesterday. They did not. I was home all day, and I have security camera footage that confirms no one came to my property ，yesterday or any other day. They are now using one lie to cover another. They claim they serviced the fountain "as a courtesy" yesterday. No one was here. They claim it takes 24-48 hours for water to clear. That would be relevant if anyone had actually shown up to treat it. They also say the fountain wasn't part of my agreement. Forget the fountain for a moment！ look at the POOL. My pool is half green. The pool IS in my agreement, and it looks worse than I did a month ago when I signed up. In one full month of "service," I have: * Never received a single service report, despite asking for proof basically every day * Never received before/after photos or any documentation * Watched my pool turn completely green And now they want to be paid for a month of service that never happened, and they're framing my refusal to pay as "unfair." What's unfair is being charged for work that wasn't done and being lied to repeatedly when I asked for proof. Please stay away from this company.Green pools don't lie. The absence of any report or photo in a full month doesn't lie. They say the fountain (small pool) wasn't in my agreement. And here's the part that shows they either don't understand pools or are pretending not to: ALL THE WATER ON THIS PROPERTY IS INTERCONNECTED. It flows between the pool and the fountain. If one section turns green, the whole system turns green. You cannot "service the big pool" while ignoring a green fountain feeding into the same water . that's not how pools work. Here's the part that should concern any potential customer: they sent me a photo of the small pool just now completely green and said NOTHING. No "hey, this looks bad, do you want us to add it to your service?" . They just let it sit and turn green for a month. That's not a service issue , that's a character issue. A responsible company would tell the owner: "This isn't part of your current plan, but it's deteriorating fast, would you like us to take care of it?" Instead, they watched it get destroyed and said nothing until I brought it up. And the reason I didn't notice it because they never sent me any picture the entire month until I complain right now. So if they have sent a picture of how green and how much it was destroyed earlier, I would have noticed it and asked them to take care of it as well. Now this damage is irreversible. And then there's the big pool which IS in my agreement and is also half green after a full month of service because they completely ignore the fountain that share the same water with the pool. Completely ridiculous !!!

THE BEST POOL COMPANY EVER! The owner Robby provided me the best service! Their whole team is…read moreabsolutely amazing and so professional. If you're looking for a professional & reputable company...SOCAL POOL BOYS are the ones

Tony has been our pool man for several years now. He's very on top of his job. He's always on time…read moreand the pool and equipment are always well maintained. He's far above all the younger pool men.

Tony has been servicing my personal pool for more than twenty years. Reliable is an understatement…read morefor Tony. He arrives on time consistently with all the materials he needs to service our pool properly. Because of Tony, we have had a crystal clean blue pool for ages. When using the pool in the past, I have never had an issue with the water bothering my eyes or skin due to over use of chemicals. With the years of experience under his belt, you can expect quality from Tony Passarella. Beside his work ethic, Tony Passarella is a wonderful man, over the years, my family and I have gotten to know what a kind and caring person he is. It's nice to have someone you trust servicing what you have built so many memories around. I recommend Tony to anyone who needs there pool serviced, because there is no type of pool that Tony Passarella cannot handle. Give him a call ASAP, he will not disappoint.

My family is so grateful for the incredible experience we had with Cresenta Valley Pools. Cameron…read moretruly has gone above and beyond for us in every way. From the very beginning, he was professional, kind, and genuinely cared about making sure everything was done perfectly. He took the time to explain things clearly, answered all of our questions, and made the whole process feel easy and stress-free. It's rare to find a company that treats you like more than just a customer, but that's exactly how we felt. The level of care, attention to detail, and pride in their work really shows. Our pool looks amazing, and we couldn't be happier. We highly recommend Cameron and his team to anyone looking for honest, reliable, and beyond exceptional service.

Cameron and his team are truly a gem. We recently switched to Crescenta Valley Pools for service…read moreafter our previous provider became unreliable, and they've been fantastic. They quickly identified that our pool wasn't properly balanced and have done an amazing job getting everything back on track. They're reliable, knowledgeable, and easy to work with. It's also great having one company that can handle not only regular maintenance, but repairs and installations as well. They did a great job recommending and replacing our old heater when it broke. Highly recommend them if you're looking for pool repairs or regular maintenance service.

Aqua Masters quick to respond to my requests and pricing seems reasonable and within scope…read more Andy/Richard were both great to work with

I've been using Aqua Masters for the past four years, and they have consistently delivered…read moreoutstanding pool/equipment service. They've handled all of our equipment installations and repairs, and their work has always been reliable, efficient, and high-quality. Their technicians are knowledgeable, professional, and always communicate clearly. Whether it's a routine repair or a major installation, Aqua Masters gets the job done right the first time. They're trustworthy, punctual, and take pride in their work. After four years of excellent service, I can confidently say that Aqua Masters is a company you can depend on. Highly recommended.