I highly recommend this service because they responded very quickly to my needs. I have used them twice, for two different plumbing needs. Once there was an issue with my water pump. The second time they came out to help fix a leak from under the kitchen sink, that flowed outside the house. The work was good and efficient. I am quite pleased that they are courteous and it's easy to set up a time for them to come out. Thanks again! read more

Jake was able to show up same day, show me what was going on with a drain Cabrera Camera & offer solutions at fair price. What now could you ask for? Highly recommend, will use again. read more

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Good plumbers who show up are hard to find. I've tried dozens of plumbers and companies off yelp and recommendations. This group is unique where they're great communicators, effective problem solvers, task oriented, and genuinely nice people. I had them add clean out valves to a tankless and they were flawless throughout the process. Jake made sure all the right parts were used and lined up a great technician who did a great job on the install. They troubleshoot and are effective. The technician, Jimmy, stuck around and mentioned when he turned on the water he heard what he recognized as high water pressure in the pipes and to check the water pressure regulator on the unit. The condo shared this and we found out this is in fact an issue the HOA was having with the entire building. They have someone replacing it now but the fact that after the job was done Jimmy mentioned what he felt wasn't right, was awesome. You'd be surprised how many plumbers get in, do the thing, and bounce. Or try and upsell you on stuff, they seemed to be in it to make sure it's right. I truly appreciate that. Strangely enough, shortly after, I had another plumbing emergency and Jake was on it. They're scheduled to fix the issue first thing tomorrow and Jake gave me a great price. Can't ask for better. Will be calling them again. read more

Second plumbing project completed by this stellar company. The gentlemen are professional, knowledgeable about EVERYTHING, prompt & do excellent work. Today's project was replacing parts on a pump. They knew exactly the parts to purchase. We have the utmost confidence in this company. A+++ read more

We found a leak under our house and their team immediately replaced the pipe in a hour. They were speedy, efficient and very communicative throughout the whole process, read more

I recently had a severe sewage block due to the city trees. The roots of the trees just invaded my clay pipes making it impossible to keep clear. I was clearing the pipe almost every week. I called New Generation plumbing and got a great quote to dig up and replace the pipe. the put in new clean outs and also relined a 7 foot portions of a cast iron pipe that connected to the clay pipe. Jake quoted and his staff were all very efficient and professional. This was the best experience with a contractor and now everything is working great. the also have a 10 year warranty so if something goes wrong the are there to help. I would recommend them for any plumbing work. read more

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I highly recommend New Generation Plumbing. Fernando, Henry, Regina and their team really helped me out! As a first time homebuyer, I had no idea about plumbing, pipes, vents and clean outs. But with them as my teacher, I quickly learned! They showed up on time for our appointments and provided quality work. The estimates were clear and specific to the work they were going to provide and worth all the hard work they put in. A big thanks to Henry for being brave and removing the dead rats from underneath the house!! I highly recommend NGP, they are a professional plumbing company who will take great care of you! read more

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They arrived within the 2h window and addressed the problem quickly. Thank you for your help!

I had a really great experience with new generation plumbing. Very honest and knowledgeable. I had a clean out replacement because of these darn huge Ficus trees that are ruining my sidewalk and sewer line in L.A. The guys have been spot on and I appreciate all of them. Edward, Chris, Fernando, Charlie, Martin, Jr and Martin Sr.. they have done the work and I am pleased.. I also really like how they provide video recording of before and after of the work.. Last but not least, Itzel, who works the clerical side has also been very professional and displays awesome customer service and courtesy..You can tell they love what they do....I will continue to use their service and I appreciate the followups. Highly recommend their service. Thank you!!! read more

Quick and reliable service. I've used them a few times now with some basic Plumming needs. Always on time and very communicative.

A very friendly and efficient service by excellent professionals. They are very responsive to the problems and needs of our household.

Highly recommended! New Generation provides excellent & professional plumbing service. A+ customer service, professional expertise & quality repair. Handled big job with ease. Provided repair on original clay pipe sewer line that had root intrusion and was causing obstruction. Had to dig down 9 feet. Cut & replaced section with ABS pipe and also did perma-lining sleeve to original clay pipe. Martin is super cool and will tell you the situation as it is with no BS. He and his team are very skilled with lots of experience. Handled the job with great skill. Obvious showing of experience & all have good-natured, friendly demeanor. Recommend New Generation Plumbing for all your plumbing needs! Highly Professional & Fair! read more

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I was very happy with the job New Generation Plumbing did on a gas line. Communication with the office was easy, the plumbers showed up on time and were very friendly, and the job was completed quickly. I would hire New Generation again for any plumbing work. Thanks for doing a great job! read more

Our town home in Pasadena developed a leaking exterior spigot that went from no leaks to a small gusher in a couple days. New Generation Plumbing was not only responsive but worked with us through logistics challenges to replace and upgrade the system. Very professional crew and excellent work. read more

Excellent. Efficient. Knowledgeable. Affordable. Professional. Prepared. Friendly. If those qualities aren't enough to hire this company to do your plumbing work, then you'll just have to experience it for yourself. New Generation sent out Jimmy and Hector to handle an angle stop replacement for my washer hook up. During the process it was discovered that my water heater had a gas leak. Hector jumped on that while Jimmy finished up the laundry connection inside the house. Both completed. I then asked them to check out my toilet (since they were there) and I had a faulty fill valve, which Hector changed out in about 20 minutes or so....my toilet no longer makes weird water leaking sounds!!! I originally dealt with Fernando on the phone, one of the head honchos, and Regina and finally Itzele (wow--I hope I got her name correct) in the office regarding the billing. EVERYBODY WAS POLITE, PROFESSIONAL AND COOPERATIVE! I priced about 6 other plumbers, and New Generation's price, availability and previous ratings prove why they were my top choice. Thank you all for making my plumbing repair experience quick, stress-free, and easy. I definitely know who I'm coming to if I ever have plumbing issues again!!! read more

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New Generation Plumbing did a remarkable job on my plumbing. There was a clog in my kitchen line that was also backing up in my laundry room. The two person team from New Generation Plumbing showed up on time at 8 AM to fix it. They tried two methods including high-pressure water, but the 77 year old pipes were too clogged. After inspecting the pipes under my house they found that the pipe connection to the laundry room was leaking into the foundation. I decided to let them replace the whole system. They stayed on the job and also called in another team of two more plumbers. The four of them did the whole job and were done by 3 PM. Now every drain is working like new, the fee they charged was most reasonable, and a great value considering the size of the job. They also gave a senior discount to me as well. I highly recommend New Generation Plumbing. read more

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Jimmy and anthony from new generation took great care of hooking my gas dryer. Jimmy was very kind, informative and efficient. Highly recommended. read more

Just needed to locate my sewer line. They were friendly and helpful, and took care of me quickly.

Jimmy was fantastic to work with. He arrived on time, communicated clearly throughout the entire process, and took the time to explain the work that needed to be completed. The pricing was fair, and there were no surprises. He was professional, knowledgeable, and courteous from start to finish. It's refreshing to work with a company that values customer service and quality workmanship. I would definitely recommend New Generation Plumbing and would not hesitate to use them again in the future. read more

Here's what you need to know if you're reading this review in a panic: We had a pretty serious mystery leak that we couldn't solve. Fernando from New Generation Plumbing arrived the same day and fixed a pretty serious blockage by clearing a pipe and replacing a section that ruptured. He and the crew that joined him got the job done in under three hours at a very fair price given the crappy circumstances. Now here's the long version: Before we plunge into this review, I need to set the stage: my wife is the sort of person who will call a professional at the first sign of trouble (in this case we had a very mysterious leak) while I'm the sort who will fall down the YouTube rabbit hole and try to fix things myself. This makes for an interesting dynamic, especially when the ceiling of your garage is suddenly leaking. New Generation Plumbing came at the recommendation of our neighbor who'd used them before and was very satisfied with their work. Fernando showed up the same day and on the early side of his arrival window. He got right to work in finding the cause of the leak and graciously listened to me as I recounted the steps I'd taken to find the leak, including cutting out a section of our garage's drywall ceiling to get a good look at the pipe I didn't know was on the other side. (This would have been his first move, btw.) This leak was a weird one because it came and went a few times over the course of a couple days and was bone dry when Fernando did his inspection. We went through and flushed all the toilets, ran all the sinks and showers, and double checked the areas around the dishwasher, fridge, and washing machine were all dry but there was nary a drip. It wasn't until we tried running the washing machine that water started spraying out of an otherwise good looking pipe. Turns out we had a blockage that was severe enough to rupture the pipe in a spot on its backside that would have been impossible to see. Oh, and this blockage was probably 20 years in the making to match the age of our house. Now that we found the source of the problem, Fernando gave us a quote that was a lot less worse than I would have guessed and got right to work. He called in some backup to give him a hand to clear that backed up pipe one 50 gallon container at a time and humored my attempts to play helper. In the end, it was probably a 2.5 hour job and we have a section of brand new pipe. While they were here, Fernando did a quick quote on what it would cost to add a "clean out" to that pipe. It runs the width of our house and connects to the line that leads to the city sewer. Adding a clean out would make fixing a future blockage much easer but would also require some pretty serious digging so we'll save that job for another time. read more

SCAMMERS! I hired them to install a reverse osmosis water filter under my kitchen sink, and run it to the refrigerator as well. They showed up, put the unit under the sink, drilled holes in my sink drain, put in the drinking water faucet. Then said they needed a 1/4 to 3/8 water hose adapter (a part I found on for $7.99 on Amazon). But they said they could only get it from their specific plumbing supply across town, not the hardware store three blocks away, and it was going to cost me an additional $150. More then doubling the quoted price. I told them I wouldn't pay that, so they walked away leaving parts everywhere and the job have done. Total bait and switch scammers. Avoid this company at all costs. read more

quick and fast. took them 15 min to unclog a kitchen sink despite the clean out valve being a hassle to access

I called New Generation Plumbing after dealing with three terrible leaks that were damaging walls in the house. Jimmy came out the very next day and gave me a free estimate. After speaking with them, I scheduled the work, but then realized I needed the repairs done sooner. I called them back, and without any problem, they moved everything around and scheduled me for the following day. Their team completed all the work quickly and professionally, and the quality of the work was very solid. What impressed me most was their follow-through. After the job was completed, one of the water heaters in the house wasn't turning back on. I called them, and they immediately came back out and fixed the issue to make sure everyone had hot water before leaving. Their pricing was also very reasonable for everything that had to be done. I received three different quotes, and New Generation Plumbing came in with the most reasonable pricing while still providing professional, quality work. I've dealt with other plumbers before who did terrible work, and hands down, New Generation Plumbing has been the most professional plumbing company I've worked with. They were responsive, honest, efficient, and truly on top of everything from beginning to end. I will absolutely use them again for any future plumbing needs, and I highly recommend them to anyone looking for reliable, professional plumbers. read more

The team provided exceptional service at a last minute request. They were prompt, answered all my questions and unclogged my main line. Hands down best service and I highly recommend. I will be using them for all future services. Thank you again ! 10/10 read more

This provider tricked me with a low quote and when they came onsite, they tried to sell me tons of other jobs that I didn't need or requested. I know this is common practice in this industry, but others at least stated clearly that they "had to do a in-person consulting" (which was free, of course). I also know that they could usually get away with this business practice in that this kind of situation usually comes with urgency. I feel sad as a homeowner. Nonetheless, I'm also glad I can still find some other providers with clear and honest quotes upfront and then stick with them and follow through. read more

Martin M. and Charlie were awesome! They set up my BBQ quickly and professionally, explained everything, and made sure it worked perfectly. Super friendly guys, highly recommend! Will definitely use them again. read more

New Generation Plumbing - Bbq - Plumbing Near Me - Los Angeles, California

Tony and Jose were absolutely great! It felt like they were there in 30 mins and our issue was solved! This is the second time I've been in a bind and they've always been there to help. It's hard to find honest solid work. Thanks team! read more

I reached out to this company based on other reviews. They are professional, quick to answer and follow up, and reasonably priced. They came to inspect our property and provided a detailed summary of their findings and recommendations. The inspection was $100, which is not bad at all. I would highly recommend NGP anytime. Thank you! read more

They came to my door same day, within the hour! Pricing was very reasonable. Thanks for diagnosing my repair issue and offering to take care of the additional repair that is needed. We will follow up soon to address that. I appreciate your service! read more

I Needed some help with my water heater this is the Second time using them they did an incredible job for a price I couldn't refuse thanks Jake And Martin! read more

Professional and awesome energy!! Highly recommend! Plus, they send the estimate quickly and the repairs were done quickly as well.

Great experience with immediate assistance. Significantly affordable prices compared to other plumbers in the area making it great value for the services provided. Really friendly and informative throughout service. Would hire again if needed! read more

We had a small leak under the kitchen sink and it was flowing outside the house! Highly recommend this service because they came out right away and assessed the situation. We have used them twice, for two different issues. Nice plumbers will give you pictures and a detailed description of the work needed and completed. Thank you! read more

We used New Generation for work on our new house and couldn't be happier. Since we were based in New York for most of the process, Fernando replaced the boiler and took the time to walk us through every step over the phone. Martin also did a fantastic job reconnecting our kitchen after a mold remediation project, and he was always easy to communicate with and happy to explain everything clearly. We would gladly work with them again and highly recommend their services -- they handled everything smoothly, even while we were away. Thank you for your hard work and patience! read more

Wow! I have never had such a great experience with a contractor. Never felt taken advantage of. They were here within an hour of calling them and gave me a free estimate. They fixed the problem I had with my leaking sink trap and made a recommendation for better parts to avoid the problem in the future. I 100% plan on fixing the sink with better parts. I was so impressed I recommend you stop searching and just call these guys. They even came in with foot protection to not dirty my floors. They were not needed but I appreciate that extra detail!!! read more

Service was great! My toilet was leaking and they had two guys (Edward and Carlos) out within 20 minutes and they quickly found the source of my leak, an old broken flange and a leak in the tank. They had a new flange and toilet installed and ready within 2 1/2 hours. They were upfront about cost and didn't give me a run-around. I've used them before and plan to use them again. Thanks! read more

Maybe the best service I've ever had in plumbing. Our technician was fast and very considerate. He even called to see if it was ok to park in the driveway because he was concerned he'd block us in. The estimate took about 10 seconds and he was ready with a quote within minutes. Seriously this is normally an all day job and he responded in less than 5 minutes and was done in less than an hour. Full replacement water heater, snap done like that. The price was a great value for everyone and they even called just to confirm paid invoice. read more

I had a pin hole leak under my kitchen sink. Carlos and Edward showed up promptly. They identified the problem quickly and gave me a very reasonable quote. They then proceeded to work on replacing the part once they've confirmed that they have it in their van. The job was done quickly and thoroughly. They checked to make sure that there was no other leak. They even helped tighten the faucet for free even though it wasn't easy to do (due to the way the cabinet construction). They were very both very polite and considerate. Would definitely hire them again. read more

The two technicians that came were a father and son duo, Martin was one of their names. My experience was fantastic -- they arrived at 12:20 PM, right on time within the 12-2 PM window I scheduled. They were prompt, professional, and knowledgeable. I recommend this company and will call them again for future needs! read more

Called them because my 3 compartment sink and floor drain were backed up. They came and tried to snake the pipes, tried a few different methods and took about an hour and a half. They couldn't get the job done and suggest that we cut open around the floor drain so they can fit a camera in to see the pipe. They provided a quote for that and it was quite the quote. I called nonstop plumbing and Ruben came and got the job done quick and easy. Cleared the pipes and I was able to use my drain again. read more