Awesome shelter, staff, and volunteers!! They take great care of the dogs and cats while waiting…read morefor adoption! The new shelter is excellent too!!

Not a place to work, nor get your next pet. I have reported to the City Officials to just be told…read morethere is no issue. I grabbed 5 kittens and 1 puppy to foster. 1 kitten died, 3 have been at the vet for a week, and the puppy needed blood because she had lost too much getting spayed and was left to starve to death.

I trained to be a foster for pets awaiting transportation and pets waiting for their forever homes…read more The support with Operation Kindness is so helpful. If I have a question, I have a way to reach someone to help with advice ASAP or next day, depending on my needs and the foster pet's needs. Such a great program.

Such a perfect place to adopt cats or dogs. There is such a wide range of dogs and such a perfect…read moreplace to spend time or take a dog out for a walk. They are so cute. Loved how someone walked us through but it was weird once we stepped in everyone was staring at us even the individual who were adopting a dog. But it was such a warming experience to see all the cute dogs

Royse City Paws is a wonderful place. they do so much good…read morework with the animals making sure they are taking care of. the dogs the cats making sure they found homes for them also setting up fostering programs to send Animal into a home that needs to be fostered until it can be placed in a forever home.

For context: this happened 9 years ago back in 2017. I am finally writing a review about this…read moresituation because it still BAFFLES me to this day. We still crack jokes about this situation at any given time. At the time I was 13 years old and my mom and I were looking for a small dog to adopt. We were browsing shelters all around DFW trying to find the perfect fit for our family. We stumbled across Second Chance and decided to take a look at their small dogs, and that's when we found the cutest little brown Chihuahua! She was perfect, super adorable and amazing temperament. My mom and I instantly fell in love with her and were practically begging to fill out the adoption application. Once one of the adoption counselors sat down with us, she asked us basic questions (have you owned a dog before, was the dog spayed/neutered) etc! Basic questions that we easily had the answers to. Then the lady informs us that the little dog is heartworm positive, and asks us if we know what that is. Well yes we do know what heartworm is! She then asks if we have ever had experience with a dog that is heartworm positive. (This is when it gets absolutely ridiculous) My mom, thinking she was adding important insight and HOPING to inform the counselor that we will in fact actively treat her condition, said that she did have experience with a heartworm positive dog.....WHEN SHE WAS 5 YEARS OLD. IN MEXICO. IT WAS HER FATHERS DOG. My mom, at no fault of her own, once again let the counselor know what this was literally 25-30 YEARS AGO. And it technically wasn't her dog. She just grew up with this dog and knew that when her father first adopted it, it was heartworm positive. And of course they treated and cured the dog of heartworm as well! But, it didn't matter. The lady took the little dog out of my hands and said they don't adopt to anyone who has had a dog in the past that was heartworm positive. My mom was baffled and once again tried explaining that it wasn't her dog. They didn't care. I was sooooo upset and honestly I was mad at my mom for even saying anything but in retrospect it wasn't her fault. That rule is absolutely ridiculous especially if it apparently counts towards when you were a child with no autonomy over what animal happens to be in your life. I don't know if they still operate like this, but do yourself a favor and just go to Operation Kindness. A million times better and amazing customer service as well. This is where we ended up finding our new member to the family, Bella! This place definitely has first come first serve on animals but with their STAFF (as seen in other reviews posted) and they make it very obvious by the insane rules and "criteria" they use for adopting out a dog/cat. I am 22 years old now and still would not recommend.

Second chance rescues dogs from kill shelters…read more If your looking for a dog,stop here first.. Great animals

We walked in with a stray dog--left helpless in our neighborhood--and what we got was hostility,…read morenot help. The moment we explained that we'd lost all our ID and belongings, the staffer launched into an interrogation, asking if we had car insurance--not to protect the dog, but to prove we could afford it. It felt like being grilled by a detective rather than assisted by a caring professional. He even questioned why our phone number was "in the system," as if we were suspects, not people doing a kind act. Rather than offering comfort or solutions, he made it clear he preferred we drop the dog on the street than bring it into their shelter. The entire interaction was rude, accusatory, and shockingly unhelpful. And get this--I didn't hear a single bark or meow while waiting. No animals visible, no life inside, just an empty, cold waiting area. This place prioritizes paperwork and skepticism over saving lives. It was so bad that I genuinely believe a homeless animal would have a better chance finding help out in the elements than through this "shelter." Their interrogation tactics do nothing but discourage well-intentioned people trying to do the right thing. If you find a stray, don't bring it here--you'll face attitude, suspicion, and maybe even be turned away.

Amazing shelter that cares about the animals. They are super helpful if you've lost a pet.read more

Texas Best Choices Animal Rescue is a non-profit dog rescue in the Quinlan, TX / Hunt County area…read more The organization and it's volunteers are going above and beyond to make a difference to the life of abused, abandoned and injured lost dogs in the Hunt County area and beyond. Adoption is the only option and these guys are the best in this area.

The staff were super friendly and helpful, and ALL of the dogs they had there were amazing! I…read morewould definitely recommend anyone who is looking for a pet to deeply consider adopting a dog from here!!

Absolutely HORRIBLE experience. Found a stray dog in my neighborhood that was skin and bones today…read more I brought her to this shelter in hope that they could help her and possibly aid her back to help before rehoming. The lady in the front, Billy (if thats even her real name, she was hesitant on telling me), was EXTREMELY rude the second i walked in the door. Had the worst attitude Ive ever heard. Not at all helpful, and couldn't care less about the dog. She refused to take the dog because I didn't have proof of residency in rockwall (I just recently moved here). The dog was microchipped so they just gave me the owners name, number, and address. I dont even know if that should be allowed. I guess they just give out a persons information to a stranger. I had to give the poor dog back to the owner who is clearly abusing her since she looked like she hadnt eaten in months. They didnt offer to give the dog water, treats, nothing. Even though she was clearly hungry and thirsty. Luckily i gave her some before i had to return her back to the owner. I cant believe these are the people Rockwall allows to watch over those animals. Absolutely disgusting and unprofessional. Really shows how much the manager, owner, and city cares about the animals in need.

I have been having A LOT of unfortunate issues with my dogs. Bobby Flake has had to visit my house…read moreseveral times in such a short period of time. This has been a VERY DIFFICULT time for me and he has been ABSOLUTELY WONDERFUL!! Even when informing me of things I didn't want to hear....he has been VERY sympathetic and considerate of what I'm going through. Thank you SOOOO SOOOOO MUCH BOBBY for being SOOOOO patient with me, you are so genuine and a true blessing to the people you serve!   Hopefully today's visit will be the last one. GOD BLESS YOU AND BLESS YOU MANY MANY TIMES OVER BOBBY!!!

I came home to a snake swimming in the pool and after I calmed down, I call animal services. I left…read morea message and they called me back in a matter of minutes. The officer arrived within 15 minutes and removed the snake. 5 star service! Thank you so much!

i really cant say how god this place is ny mom got a dog fron here j cane dowb from houston i fell…read morein love with her dog he was well tooken care if when there!

They take amazing great care of the animals they rescue. They even took one of the dogs to A&M to…read morecheck his heart. The volunteers all have full time jobs and still manage to do home visits and pull dogs From high risk situations. They love their foster dogs and can tell you everything about the dogs personality for comparability. This rescue group has it down right. The answer emails and phone calls promptly. You save two lives by adopting from ART... The dog you adopt and the dog they can get out of a shelter after you and your dog get home.