The respect and kindness of the people in this place was quite moving for us in a time of sudden…read moregrief. We am so grateful for this team during my boyfriend's cat's passing. I wish I could remember the name of the woman who helped us during our appointment. Thank you guys for everything. Zeke peacefully remains beside us every day because of you.

Sadly, we recently lost our dog Pebbles. We were referred to Peaceful Pets by the ER in…read moreMcKinney, Texas MEVC. Peaceful Pets contacted us soon after they assumed possession of Pebbles. We appreciated the constant communication from them, while they offered care and much compassion for our loss until they brought Pebbles remains back to our home. Their kindness did not go unnoticed.

Glyn was so kind and compassionate to my grieving son after the loss of his second beloved pup. Old…read moreage and cancer took both his best friends within a year of each other. Glenn managed to join them back together in a special box creating a memorable keepsake for my son. I can't recommend him enough!

I highly recommend Green Pet Care. They're extremely professional, compassionate, understanding and…read morerespectful. They go above and beyond. I appreciate them tremendously.

I can't say enough good things about this business and how they helped me in my difficult time with…read morean unexpected death of my pet they are very professional and compassionate, thank you, Bob and Laura for everything.

Absolutely would not recommend. Our vet started using them for cremations. They advertise through…read moreour vet as part of the cremation package that they will deliver the ashes to your home vs. your vets office. They called me under the name Faithful Companion less than 24 hours after picking up our dog from the vet and left a voicemail in the afternoon wanting to drop off our dogs ashes that afternoon. I was unavailable and they called our vet the next morning saying they could not get a hold of me? They had left one single voicemail and it had not even been 24 hours since that voicemail. I called this business back less than 24 hours after their voicemail and received their voicemail. I left a voicemail requesting a call back to arrange the delivery of our dogs ashes. I called our vet to find out that this business was dropping the remains off at our vets office an hour away versus delivering his remains to our home address as previously advised. It's not like they had been holding onto the dogs remains for days and left multiple unreturned messages. This business never returned my voicemail. This business had not made a good faith effort to reach me to schedule the delivery of my pets ashes and was misleading and dishonest with my veterinarians office indicating they were having trouble getting ahold of me as if they had tried multiple times leaving messages? I am baffled at the lack of compassion and empathy as well as unprofessional behavior during such a difficult time by a business like this. Why offer delivery of the remains if it has to be the date the pet is ready within a few hours only and there is no consideration for the pet parent? I am going to encourage my vets office to rethink their relationship with this company. Very disappointed.

Bluebonnet had taken care of all my pets and treated them like their own family. I wouldn't trust…read moreanyone else with my pets.

I'm very dissatisfied that you would lock your gates so people could not visit thier loved fur…read morebabies ... do better cause we all love our fur babies and it's not fair we can't visit them

Went to Blue Pearl bc our cat had been injured a day or 2 bfr but we let her rest it off for a…read morewhile when we finally decided to take her to get checked up bc she was groaning, crying, limping, etc. We waited for almost 2 hrs as we waited for them to check her they kept being pushy abt other expensive options. When the doctor finally came in she didn't introduce herself or anything, she was very unprofessional the whole time and i had to get her name from an employee. At the end they OVERCHARGED us for js an external exam and to tell us they DONT know the problem. Michelle Hazlewood is her name.

We had an emergency rush to the vet ER on thursday night for our dog who ended up dying on the way…read more We pulled up crying and heart broken and the vet tech that was already in the parking lot helping another patient immediately saw that we were to be helped. She got us in and into a room. The whole team was very compassionate in our loss and allowed us time with our boy before leaving. Thank you for being so kind to us during a difficult night.

Dr Henderson was so caring and understanding. She made the process as comfortable as possible.read more

I would give Dr. Heinemann 10 stars if I could, very understanding and respectful of what we were…read moretrying to do. Took the extra time to explain step by step what she would do while at the same time interacting with my baby girl as best she could. The experience for my baby and myself was exactly what I had hoped for calm, respectful, and as easy on the two of us as possible. I will use them again when needed and will recommend to all my friends when they are in need of this lord sent service.

Today was a tuff day for me, my cat awoke me with painful cries at 4AM, she was laying by her food…read moreand water bowel and couldn't eat. I bit the bullet took her to VEG ER for Pets, only to find out she had advanced congestive heart failure. I don't believe in putting animals down, so I went for surgery. The team was great, they did everything they could ultrasound, removed 2 12 once cans of fluid which was preventing her from eating. They gave me some discounts making the emergency visit more reasonable then normal. I get home with her, let her come out of the carrier by herself, then she moved over to the couch stayed there for some time, then she jumped off the couch heading to the bedroom wobbling, then i heard the most horrible scream of pain and she just fell. I went to pick her up she was limp, I shook her and she came too, called the vet then went back, while driving to the vet she was talking to me, when I arrive, they start working on her and her heart stopped. I told them DNR. They brought me into a consoling room to be with her gave me as much time as I wanted. Finally, when I was ready to leave, they offered cremation services which was very expensive, so I declined they gave me a cardboard coffin and went back home to do some research. While conducting research I found Pet Passages online. They made the process very easy, you order online, you bring your animal in then they take care of the rest. I like the fact pricing is all up front, no games, no guesses. The owner was really nice and totally understood what I was going through, he just lost his dog a few weeks ago. He pulled Josie out put her out on the table you see here attached. The waterfall feature in the room made it perfect to hold her one last time and greave. May she rest in peace.

Pet Passages made one of the hardest days of our lives so much more peaceful and compassionate…read more We had to say goodbye to our sweet 12 yr old dog Wilson and was referred to Alan and his team. From the moment we arrived, they treated our family, and Wilson, with such kindness, dignity, and care. They allowed us to take our time saying goodbye in a serene, calming setting and never made us feel rushed. That meant everything to us. Losing a pet is incredibly painful, but the way they guided us through the process made it feel gentle and respectful. We are so grateful to Pet Passages & Dr. McPherson for helping Wilson cross the rainbow bridge with such compassion.

What can I even begin to say. Last week we lost our little pup....almost 1 year to the day we had…read moreadopted her from Fort Worth Animal Shelter. She was approximately 8 weeks old and we loved her beyond measure. She had a sister and me and my sister both landed on Sabrina. God lead us to her and for what ever reason he knew she would need us. Approximately at 9 months old she started having some diarrhea and through a multitude of Vet and Animal Hospital visits testing would show she lymphoma. Rare for a pup. Our best prepared us for a rolller coaster if good days and bad days and we were absolutely blessed with really good days up until last week. On a business trip my sister called and said Sabrina wasn't feeling well and was laying down in the corner of the laundry room. She never slept in there. I arrived back home Wednesday morning and she didn't come to the door to greet as she always did. I went to her and she was at her normal place underneath my chair and I gently greeted her and she wiggled her little tale. She died 12 hours later. Her little body had enough. She was our best Friend and we loved her deeply. Her big sissy has been looking for her everyday. At 3:00 am I discovered Precious Pets Crematory and completed their online inquiry. 7:00 am the owner called me. He was awesome and talked me through the options. I told him I would be there by 10:00 and said his daughter would be waiting on me. When I arrived she was kind and understanding. She could see and feel our pain. We received word that Sabrina was ready to be picked up today. Coordinated a time and it went exceptionally well. Not only did we get an engraved urn, but they included her paw print and a sample of her hair. Me and my sister cried...bawled. My last words to This very sweet lady was that I hope I never see her again. Lovingly she understood what I was saying. In life, the love we have for our pets last us a lifetime. Thank you Precious Pets for your kindness and understanding. If I could give 10 stars I would!

Wonderful company, run by a truly compassionate family. Our beloved dog passed away early on a…read moreSunday morning. I was scheduled to fly out later that morning and couldn't fathom the though of leaving the responsibility to my grieving wife. After attempting to contact a couple of other companies, I was fortunate to find Precious Pets. Not only did they answer, they quickly opened their facility on a Sunday morning so that I could drop our dog off and still make my flight. They are truly wonderful people and despite the sad circumstances, they made the process comforting and convenient.