just called and had the best experience with a company I have already used. Chavilah was absolutely…read moreamazing while going over pricing structure and discussing bariatric needs, which can often be rough and embarrassing to talk about. She made the entire conversation feel comfortable and easy. I have never personally needed to call for transport before because the facilities I was in usually scheduled everything for me. However, I have had the pleasure of being transported by Matt four times now, and he is truly the nicest driver possible. He is one of the kindest and most non-judgmental people I have ever met. He always makes sure I feel safe, comfortable, and cared for, and he is always such a delight to talk to. This company provides such a great experience for disabled and bariatric patients, which is something that is not always easy to find. I am so grateful for the compassion and professionalism they show every time.

Do not use this company. They are negligent and do not care for your loved one. They walk away…read morefrom elderly people and allow them to fall out of their vans and severely hurt themselves to the point they are no longer able to care for themselves and can no longer live in their own home as they need supervision around the clock. You are warned, do not use this company if you love your parents. I would rate a zero if I could.

Nate provides an amazing service with great care. He is very caring and i…read moreHighly recommend carepath!!

I needed a ride home from a medical procedure & my original ride fell through. I called the day…read morebefore my procedure & Nate was able to accommodate me. He was very transparent with his fees, prompt for my pickup and very professional. I highly recommend him.

Rode back from Core Institute with Dawn. Wonderful lady and driver. She drives my roommate often,…read morebut this was the 1st time to ride with her.

From the owner: Medstar Medical Transport provides comfortable and caring non-emergency medical transportation for…read moreindividuals who are stretcher or wheelchair-bound in the city of Phoenix and the surrounding communities.

Daytwon brown was great, caring. And friendly. Great company. All of your needs are met.read more

Kayden Kraus did a wonderful job on my ride the other day! he was a very positive and kind driver!…read moreI wish to have him take me to my appointments more often!

They do a great job getting you to where you belong It's just too bad several clients have no…read moreconcern for the driver I had no break what so ever, it was push, push However I was treated very well,respected this just isn't for me Drivers in the area are not polite, it's drive or be run over or off the road My best wishes and I do highly recommend them

The dispatcher was rude and the driver nevee showed up. If they did they would have been late…read more Driver said she called me when she did not. Stay away from this company. Driver was going to be late and no one called to tell me.

Friendly safe and clean comfortable ride and always reasonable and on time. Thank you for your…read morebusiness and respect

This company is terrible. Called them twice and both times extremely late. When going to airport…read morethat is not good. Called and lady says stuck in traffic, then driver calls and says he just got call. We scheduled this the day before both times. We are 7 mins from airport. Do not use. When cab finally showed up we had quite the gabby driver. Said he didn't blame us for taking different one next time. Said dispatch does not care at all since they only get paid $7.45 an hour. Said they will say anything to get you off their backs. REPEAT DO NOT USE!!!!

They were there in less than 15 minutes after they were called. The driver did not need any help…read moregetting to the destination. He was as helpful as he needed to be. He explained he was required to escort me to my door. He stood there, until I was safely in my home. A very professional service, prompt and conscientious

I called after the transportation service that we'd booked canceled our pickup at the last minute…read more I explained to the owner that my husband was sitting at the airport with his wheelchair-bound father, and that we couldn't find anyone to transport him to his new home. The owner immediately got off the phone and called his driver. Within 5 minutes he called back and said he'd have his driver pick them up immediately. I can't thank Royal Express enough for the excellent service they provided after a long day of travel. We will definitely use Royal Express exclusively in the future.

Benito is a great transport person. very friendly and of course courteous as well. we talked…read moreabout many things including inventions and sports to name a few. I would definitely be pleased to have him assist me in the future.

From the owner: Sunstate Medical Transport provides safe, reliable medical transportation with a personal touch…read morethat other companies can't match. We understand that getting to medical appointments isn't just about the ride—it's about peace of mind for patients and their families. Our professionally trained drivers treat every passenger with dignity and care, while our 24/7 dispatch team ensures on-time pickups and real-time communication. Unlike corporate competitors, we're locally owned and operated, which means we know Phoenix's medical facilities, understand our community's needs, and can adapt quickly when plans change. We don't just transport patients—we build trust through consistency, compassion, and accountability on every single ride.

Excellent. Easy scheduling, very responsive, competitive pricing. Big shout out to my driver…read moreDavid. He took great care of me. Even the discharge nurse at my very busy surgery center was highly impressed with them in comparison to other medical transport services she's dealt with. Highest recommendation!

Excellent customer service! They were very responsive. I called to make an appointment and Paul…read morewas incredibly helpful. Highly recommend.