I had several dealerships to choose from as I was searching for new/cert used car. I ended up here…read morebc jeep was exactly what I needed. The experience has certainly changed thru my years. I didn't go in haggling and stupid me let my guard down just to get a deal done. The credit app/ process imo is less than straight forward as they present you with " options" on your payments ( they initially DO NOT show you the payments WITHOUT some form of EXTRA warranty on it) When I declined any warranty I was hounded by credit manager for next 10 mins and basically he insinuated how careless I was being for not choosing any! Upon arriving home I noticed various things I needed to repair ( wiper blades were falling off, fog lamp burned out , and now realized NO spare OR jack/ lug wrench at all!) People, maybe it's just me but for a 3 yr old jeep that has the SIMMONS ROCKWELL name on license plate frames ( oh yeh and NO license bracket on front!) and emblem on car you would think they could do a complete check for these NECESSITIES!! They probably got a good 1500-2000 profit on me and already will cost me another $250 to pay for these things since I've yet to hear back from them. Be careful

I would recommend this dealership. I leased a Mach E recently and had the attention of the entire…read morebusiness staff. The vehicle presentation was very informative and it took about three hours from the time I decided until we were on the way home.

We woke to a deflated tire on our last day of vacation here in town. Tom and his crew got us in…read moreright away for the tire repair and even held our grocery purchase in their fridge while we waited! Talk about above and beyond service.... Happy to have found this honest,hard working team. Thank you

I really like this shop. Prices are reasonable. The people are nice and the service is prompt…read more Highly recommend.

Just not the same small town personable dealership anymore..My family has been doing business here…read morefor 60 years..No more!!

I always get my truck inspected at Maple City Dodge,they are quick and do excellant work.read more

Just went here to get an estimate open the door and turned around and left. Just by looking at the…read moreoffice I knew this was not a place I wanted to get my work done. It looks like a hoarder runs the shop. The piles of paperwork and what not tells me they are not very efficient or professional. Plus by the looks of their parking lot they have more than enough work then they could handle.

Todd L - what an absolute idiot! Did you ever stop to think that the reason the office area was…read morecluttered was because Ken was TOO BUSY working on vehicles to keep it all nice and prissy clean ?? And he was so busy working on vehicles because he is so darn good at what he does - repairing vehicles?? You should go back to Illinois and find an estimate there from some one not so busy, prissy clean place that has too much time on their hands. On another note - why would anyone come from Illinois to get a quote for a car repair? Perhaps because they can't get anyone in Illinois to work on your car? If your going to give a review jack, make it accurate and legitimate!!!!

After having a week from hell and having one of my tires slice open, I got another hole in my tire…read moreand was frustrated and fed up with what I needed to do so I gave Mavis a call and Cannon answer the phone. I gave him all the details of my car had AAA towed over there and by the time my workday was over. I had a brand new fixed tire at such a reasonable cost. They were super friendly, super helpful and got me a patch on my tire so that I could keep going forward and recommended getting a new one before a family vacation. The quality inconvenience of these guys is amazing. I will be back.

Scott was great! The guys were quick and efficient with their service! Will be back for more…read moreservices!

As we traveled from Maryland to Penn Yan the low tire pressure light beeped On my dash. I stopped…read moreto put air in and could see a screw stuck in the tread. The place we were staying at in Penn Yan sent me to Trombley tire. After a short time they took my car in, patched the hole and handed me my key. Took about a half hour. And wasn't charged anything! They were very friendly, efficient and left me with the feeling this would where my car would come for repairs if I lived here.

Great service as always. Underhanded like everyone else because of the current non-working…read moredegenerates plaguing all industries, but they still take care of their customers. Very reliable and dependable shop!

This place definitely saved me time, money and potential difficulties. I was visiting family in the…read morearea and got a flat in the countryside of penn yan. I called AAA and they recommended this place as it was close to my rental home. Sarah at Bobs was so kind, so nice, so assuring that everything would be addressed. The service was incredible given the challenge my tires presented- they got them and got me back on the road a day later- just in time for planned departure back to DC. I appreciate the value, service and really the quality of people there. I can't thank them enough or encourage others in the area to use them.

I am relatively new to the area. I purchased my first car here off a family friend. I decided until…read moreI knew more about the area, the best thing to do would be to use the shop that already had serviced the vehicle in the past. To my surprise, even being the picky car person that I am.. I'm already a loyal customer! Right now the world is turned upside down during the Covid19 shut down. I tried to wait out the shut down with my car getting serviced but it couldn't wait any longer. They took my car, no questions asked and went above and beyond to make sure my whole laundry list was taken care of, that day, same appointment. Incredibly impressed with the service, honesty and pricing! Will be making a trip to see them any time I need more work done. Even though I live in Canandaigua!

I wish I had more space to type in here. straight to the point, this place is great. everyone there…read moreis amazing and very friendly and helpful. I worked with Jason Roy. One hell of a guy that man is. He went through every detail, went through every option and took his time to the T and was respectful, generous, straightforward and honest. I can say without a doubt he has solidified myself and everyone I can refer to him as a lifelong customer. Every vehicle I will purchase from here on out will be from Penn Yan by Jason Roy. Jason and the entire team itself were wonderful to work with. I will be there again in due time!

After buying my car i noticed so many things wrong with it. The window is off the track and the…read moreseal is falling off, the middle console is loose, the plastic piece on the side seat is broken, the visor is broken and there's paint chipping along the drivers side. I will never go back to them and highly recommended finding a different place to buy your next vehicle.