Update: It's easy to garner a good review, when things go smoothly, but when there is an issue,…read morethat is where the best distinguish themselves! Superior service, after the sale! When we got our new car home, we found an issue. Not only did the service department immediately remedy our problem, our sales representative, Michael, was attentive and maintained constant communication. This is a truly reputable car dealership and we highly recommend them! What a great experience! Buying a used car can be scary and stressful, but Michael and the team at Geneva Foreign & Sports are the solution! Michael took the time to find out what we needed and made good recommendations. We are delighted with our new car and got a great deal! We are super picky car buyers and will definitely be coming back to Geneva!

I've waited on reviewing as I wanted to be more generous in my review as it wasn't a bad experience…read morebut it also wasn't a great experience. My cousin had purchased cars from here in the past and had seemed happy. We were in the market for our son's first car and after reviewing online the inventory, we agreed to check out cars here. The selection is vast and Michael was easy to work with. Here is my summary of experience and maybe I just have high expectations when it comes to purchasing vehicles. Will we buy cars from here in the future? Perhaps. If so, I'll set my expectations a bit lower than I had for this trip. Pros: Michael's staff are super friendly. They were great to all 3 of us when there. Cute dog in the lobby Reasonable prices - on the high end compared to local listings of similar vehicles. Vast inventory Easy test drive process - was able to drive several and narrow it down. Warranty sale was a smooth process or would have gone 3rd party Sales process/closing was smooth Cons: I expected the car to be cleaned after purchasing. Instead there is gross hair all over and there was this goo on the trunk mat that my husband had to wash out with a hose. Half a tank of gas at pick up. I get margins are tight but I have car buying experience and have NEVER picked up a car with less than a full tank at delivery. Had to wait 15 minutes beyond our appointment time because Michael didn't have the paperwork ready. I'd normally be patient but I was going back and forth with him the prior Thursday on a busy day for me as he said he was getting everything ready to go to Saturday that day. Constant text and emails for a 5 star (Google) review. One thing to ask but please deliver a 5 Star Experience if you're pushing for those 5 stars.

I wish I can give more stars - this place is the most honest dealer I've experienced in my life!…read moreOut of State here and from start to finish nothing but pure perfection working with Mr. Eli - totally recommend!!! I really wish more people would run their businesses like he does.

Recently purchased a 2015 Lexus RX350 from First Class auto and can say that buying a car was a…read morepleasant experience. I delt with Sam who was more than accommodating while I was in their shop. F.C.A actually had the car I really wanted; they were more than fair with my trade also which is something you never hear from. Up front and honest was the feeling I got from this shop and will buy from them again. I've had my car a bit over a month now and put on a couple thousand miles already with zero issues. I could not be happier with dealing with First Class Auto knowing that they do actually care about their customers satisfaction with the purchase of the cars rolling off the lot. So, if anyone would consider a used car or SUV I'd give these guys a look, you sure wouldn't find anyone as true and honest as these guys.

Just picked up our used vehicle at car depot on main street in Binghamton what a beautiful…read moreexperience it was right from the begining first of all Art is the man no kidding he is so kind he bends over backwards for you now tell me what used car lot puts new spark plugs in and does a tune up I'll tell ya who Art! Seriously if you are looking for a used vehicle you have to go there you won't be sorry appreciate all you have done marilyn and jerry

I have gotten a few vehicles from Art he is a really nice guy who really helps people .u won't find…read moreanother him ..thanks for always giving my husband good vehicles

The car buying experience was a bit of a mixed bag…read more The good: The saleman was very curtious and easy to talk to. The dealership was clean and seemed like an efficient operation. The price I paid was fair. I didn't get a good price for my trade but that's because the resale value of used EV's is awful right now. Most of the transaction was performed via email and text messages, this didn't seem to be an issue. The not so good: When I tried to correspond, replys to my messages were very slow and the responses were sometimes vague. I made an appointment to close the deal and ended up waiting for over an hour to talk to the salesman, I was on a tight timetable and had a long drive to dealership. The final part of the transaction was rushed as they were closing. One of the financial guys came up to me after all the paperwork was filled out and said they needed an extra $500. This is the third time a dealer has tried to squeeze another $500 out at the last minute.

RUN from this business. PLEASE. And please read this review. These people are scam artists. I was…read morepregnant with our third a year ago and we had very limited options as we are in the process of improving our credit. They were very friendly upon arrival, we only qualified for a Chrysler Pacifica which isn't really what we wanted but again, fine. The Pacifica we drove was decent. I pointed out the minivan on the website had way different features than the one we test drove, and it said it would be a different color. The salesman didn't even look into it. Told me that the one we test drove was the correct one, that they must've mislabeled the website. We buy it, drive it off and are driving it about a week or two. They call us and tell us the van we are driving isn't the van we bought and we have to return it and take home the correct van. What??? They tell us "oh don't worry, the one you ACTUALLY bought is super nice, way better than the one you accidentally took home!" BULL. We didn't have many options as again, I was pregnant with our third and our only other vehicle was a civic. So we really needed the space and second vehicle. We get the "new"van. Immediately we notice it is NOT as nice as the other one we thought we bought and test drove. We tell them that. The side mirror was broken (still is a year later since they wouldn't fix it for us), they promised us a second key fob, didn't get that. What we did get was a ten dollar gift card to a gas station, a super rickety feeling minivan, and problem upon problem. Oh goody! Today, one year later, I notice the seat is completely broken. The seat my FIVE MONTH OLD was sitting in because I didn't notice it had broken until I was taking her out. All the levers somehow broke. Completely broken. I seriously have NO idea how this happens, the only thing holding the seat upright was her car seat. Awesome. I'm in shambles. It feels so shady. There's no way that they all just broke. We looked into it online and it really seems like some cheap fix was attempted at some point (with all the other issues on this thing I wouldn't be surprised) and their fix didn't hold up. I'm livid.

I can't tell you how disappointed in the last car purchase I made here. It was August of last…read moreyear. I bought a 2012 Prius V with approximately 100K miles, decent shape, exterior in good shape. Three mechanics have told me it won't pass New York inspection because of severe rust throughout the frame. To replace the Master Cylinder and brakes would cost me at least $4000. The car is totaled and I'm out $9000. Should I have had my mechanic check it before I paid cash for it? Absolutely - but in all previous experiences I have never had a problem. I trusted Ray and now Elliot. Never, ever again.

We had the best experience at this dealership. The vehicle was very reasonably priced, and in…read morefantastic shape for a vehicle that old (2012). It had VERY little rust, ran great, looked really nice, and had all kinds of little extras (heated leather seats, sun roof, etc.) We've owned it since Nov. 2025 and have had zero problems with it. The owner made double sure everything went smoothly with the transaction. The owner, Elliot, was so laid back and easy to work with. And he was very thorough...everything about the vehicle had to be perfect. AND IT WAS.

We recently bought a car through Bill Card at Automotive Consultants in Ithaca. I have never felt…read moreso taken care of in a car buying experience! Every step of the way, we felt very confident that we were getting the best deal and the best customer service. We learned so much about the car buying process, which was very helpful especially during these uncertain times when every industry is affected by Covid. It's a priority of his to get his customers a quality, reliable car, and he makes sure of that. We knew we weren't going to get the run around, or risk buying something that wasn't as reliable as it appeared. Bill is an excellent communicator and made us feel like we were his only clients. He made the whole process very smooth and easy, while getting us exactly what we were looking for. I highly recommend Bill Card and Automotive Consultants for your next car purchase! They will take care of you like you are family - which is a really great way to buy a car :)

Took my 2024 Honda CRV into Williams Service for the NYS Inspection and also requested my filters…read morebe checked for replacement if needed. The Employees are always friendly and very professional from the time I step into the Service Dept to the time I leave. The waiting rooms are very comfortable, so I really don't mind hanging out for an hour. I received several texts while waiting, first explaining the updating of the progress of my service. The next text was the recommendations resulting from the inspection. Along with a video of the entire inspection process - Yes, the filters were very dirty and needed replacement. More importantly, while checking the tread depth, the technician found a very large nail embedded in the tire. Because this was an added expense, I had to authorize the repair. WOW, this is great customer service!!!! I watched the entire inspection in my very comfortable chair - very impressed -I never really knew all that was checked out. Thank you, Williams Auto, you know how to please your customer!

I visited for a routine oil change and was disappointed by the service department's attitude. The…read moreadvisor I worked with seemed disinterested in helping me find the best value. When I asked about available coupons, I was told there weren't any; however, I found one on their own website within seconds. Furthermore, when I pointed out that the official Honda website listed a lower price for the service, she refused to honor it, dismissing the price gap as 'only a couple of dollars.' It wasn't about the amount, but the principle of honesty and helping the customer save. I didn't feel valued as a client here.

I purchased a new Subaru Legacy on November 25 .. Great…read moreexperience with Brain Butler as my salesperson !!! Will be back again for my next car ... Thanks Bill Avery

it all started with the car i wanted that was advertised was not on the lot…read more then manager doing the high pressure sales pitch for extended warranty. told them what bank i wanted to use. got ready to sign and they had loan through bank in roc -must be getting a kick back from them. let it slide then refinanced to the bank i wanted my trade in only had 49000 miles on it needed muffler repair book value about $3000 only offered $100 gas tank wouldn't open-fixed my self car was from fla still think it was hurricane flood car should of walked on this deal left there feeling like i got royally screwed then a year later i went to get it inspected 1.the tires had special lug nuts -no special tool was found in car 2.wouldnt pass inspection window tint too dark 3.2- dry rot tires-$800.00 this car passed inspected a year earlier only drove it 2000 miles WTF reached out to dealership with my concerns .was told my e-mail would be sent to management-No reply what so ever dead silence still feeling like i got taken bought a number of cars over the years here....NEVER AGAIN

Really appreciate the "assistance" attitude rather than high pressure. Third vehicle in five years,…read morethis is first SUV type as these old lady legs had trouble exiting low sedan. Tyler was very engaging.