There are three gas stations on this corner and I always go to the mobile because you can drive up easily and get your gas. It has a cheap rate almost like Costco. It could have a better store at the store is not that great. It's too small. They do have a smog station there too. I highly recommend it because it's very easy to go there and then hit kaiser or Whole Foods or Paris baguette or any place that you want. It's all on the same side the street. read more

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Out of the three gas stations at this intersection, they provide the best quality gas. I personally have only come here when incredibly low and didn't fill my tank up all the way because I needed just enough tot get back home. It's Walnut Creek so the prices are incredibly more expensive than some other gas stations ten miles away. You can't call it a true value in the neighborhood as literally each gas station charges the exact same amount. It's a matter of just selecting the best option for your vehicle. The staff appear friendly so that's a plus. 3/5. read more

Mobil - Shot of the Location - Gas Stations Near Me - Walnut Creek, California

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Worst customer service ever. The owner is entitled. I visited the Mobil station at 1611 Newell Ave in Walnut Creek on May 16 around 10:35-10:40 AM. I had filled up across the street, but their window-cleaning station was out, so I drove to this Mobil to use the squeegee/soap water. I walked inside and politely asked if they had paper towels to clean off the squeegee. The employee kindly let me have paper towels, then came outside and yelled at me to leave because I was not purchasing gas. I understand stations may have policies, though he never told me about such policies, and nor have I ever heard of that being an issue. Being yelled at was unprofessional and unnecessary. He needs to learn how to talk to people. read more

10 cents off for cash not honored! I drove by today and noted a posted "cash" price (for regular) of $4.59, and credit card price of $4.69. I handed the clerk $45 and went to pump my gas. The gas pump registered "$4.69".... I asked the clerk to re-set the machine for the cash price of "$4.59" and he replied "they are the same price". I guess it's a good gig if you can get away with it. Don't honor your posted prices. Or better yet, just avoid the place! read more

I went here for a car wash and fuel. I got my wash receipt x2 (gas pump and car wash) my truck was in neutral and rolled forward a bit during the wash. Subsequently, the machine paused!? I waited for a few minutes and then pulled into the front to explain what happen. "The wash ended early and never dried my vehicle". I was immediately met with a old, small middle eastern male YELLING at me "You pulled out too quickly. Look your truck is washed". Under normal circumstances I would've had a joke but he was so angry. This place is by a hospital and has no hospitality read more

Purchased gas using Exxon Mobil Gift card and was charged the credit card price though it should be the cash price as is the case when purchasing using Gift cards. Asked the gentleman in the store and he kept repeating do you want to purchase more gas even though I asked him that why was I being charged an extra 10 cent per gallon. Not worth buying from this gas station specially with poor customer service and being charged extra. read more

Mobil - Overcharging when paying for gas using Gift Card. - Gas Stations Near Me - Walnut Creek, California

Notice the number of reviews with 1 star for this location. Avoid this place like the plague. I would rather run out of gas then ever go to this place. Learn some customer service. They should lose your Mobile Franchise. read more

Mobil - Worst customer service ever. - Gas Stations Near Me - Walnut Creek, California

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Very nice people and the prices are great. Come here when you can and support this family owned business that treats you like your friend. I remember when the previous owners parked a Super B out front. read more

Mobil - Gas Stations Near Me - Walnut Creek, California

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No frills gas station with good price. For $2.87 not bad for cash regular gas. The other unknown brand across the way was 3 cents cheaper . Found this station as I was exiting the Kaiser Newell parking garage read more

BEWARE - Watch what they charge you. They are very deceiving. They will post one price and charge you another.

Easiest smog check ever. Online appt (which gives you a discount) very friendly and efficient service from Vouss.

I don't normally think of smog checks as a good experience. But after waiting for an hour for my normal got to place across the street from Trader Joe's (the guy there carried on a 25 minute conversation with the owner of the car in front of me not even thinking about backing out his car and starting another job while he completes the conversation. Completely moronic. In frustration I go across the street and meet Vouss, who gave me a better price, got me in before the guy across the street was even done, and got me out. AWESOME VOUSS. HIGHLY RECOMMENDED! read more

I was incredibly low on gasoline, and I NEVER should've done that. The minute the dial gets close to an E, refuel; do NOT wait for the fuel light to come on to be your indicator. In addition, make sure you are cool, calm, and collected. Sometimes personal stress leads to mistakes... of course, that doesn't reserve the right for the employee to be rude to their customers for something like that. There was no time for me to go to my usual Chevron station, so I ended up at this place. I went inside to pay for my gasoline as opposed to processing my payment at the pump. Because I was under so much stress I accidentally hit the "Supreme" button instead of the "Regular". Thank goodness I realized it before I pumped my car with that gasoline. Unfortunately, I foolishly put the hose back in the pump. However, I did go back to the employee to tell him that I made a mistake, but before I could tell him anything, he scolded me for putting the hose back into the pump, and said, "you don't do that! You need to make a change, you come and see me." I calmly explained, "that is the reason why I walked in here", but before I could go further, he continued to berate me in front of another customer. If my gas tank wasn't so dangerously low, I would've taken my car elsewhere so I wouldn't have to put up with that jerk. I went back to him and said, "I have HEARD you loud and clear! I have made a mistake, which I am owning up to! MOVE ON!!!" He refunded me the previous transaction, then repurchased fuel for my needs, and this time, I pressed the "Regular" button. You know, everyone makes mistakes, which is the beauty of being human, and if it happens, always own up to it no matter what. However, that doesn't give an employee the right to scold their customers when a mistake is made or berate them for it either. You won't catch me at this gas station again. read more

My debit card was skimmed at the pump here and $300 stolen from my account from an ATM in Los Angeles.

I've never been spoken to as rudely as I was today by the attendant who had to restart the car wash because my code timed out. I paid $55 for gas and $11 for a car wash only to be berated by this man for something I had ZERO control over. There are so many gas stations in the areas and while it doesn't matter to them I won't return, I really hope they reconsider how they talk to women who are just trying to wash their freaking car... read more

brought my car in for a smog test. while the test was going on I went into the little store to look around. the man inside chased me out very rudely saying that only customers can come in. he shooed me out and made me sit in a car inspection space and showed me a dirty chair to sit on. I will avoid this place like the plague. CORRECTION. The rude old man in the Food Mart is not connected to the smog check section. The person who did the Smog test was professional, very polite and a pleasure to deal with. The Gas station is great. Avoid the Food Mart. read more

Don't use their car wash, it is not intuitive. 2 out of the 3 times I've used their carwash, it didn't work properly. The last time is used their carwash, the machine didn't work. I told the cashier & he said it was my fault & that I'd have to pay for another carwash. I used this gas station all the time, but am never coming back again due to their poor customer service. read more

Nice guy and everything and good gas prices here but the car wash stopped drying my car with 1 minute left on the timer. No biggie. Mentioned it to the guy and he said it's my fault for going too slow so I left with 3/4 soaking wet car. Lol Fix the dryer specification so your car wash can make you some supplemental $$$. Personally, I like a good car wash and frequent them often but I won't be back to this one. read more

Wonderful gas station. The store clerk is always so helpful, really gives a personal touch to all service. Great place to go for a smog test - fast and friendly! And they have a car wash, too. There's three gas stations on this corner - Mobil is the one you want! read more

Come on. Tried using vaccum there. After exactly two seconds, the thing turned off. I brought it up to the attendant who suggested I call the number on the box. I was not happy with that answer I'm not going to waste my time calling the number on the box. It would have been nice if they would have been able to take ownership for the devices that are on their own property and the services that they are providing. Overall not happy. read more

If I could take away stars I would! HORRIBLE customer service! NO sense of running a business with any integrity! NO sense that there are 2 other gas stations on that corner where I can spend my money, and a Chevron just a couple more blocks up if I want to get away from the monopoly those 3 have on gas on that corner... I ran out of gas, walked here and bought a gas can. when I went to the pump to fill it up, it leaked, it had a big crack in it. I ran inside and told the clerk, an older lady, and she didn't give a FUCK. She yelled at me, and told me to get the leaky gas can out of the office. I told her she sold me a defective product. I wanted her to let me pour the gas remaining into one of the other cans they had for sale. she wouldn't let me. she threatened to call the police. I asked who the owner was, she told me she already called him and I can't call him. She refused to tell me his information. I work at Kaiser right there, and often fill up for gas on that corner when I'm low on gas for the ride home. And I always go to the yellow (shell) one. They're expensive but they are always very friendly, and very helpful. read more

I came here for the convenient location and I desperately needed a car wash. The gentleman who runs (he could be the owner) the place was fantastic. He saw that I had boxes in the back of my car that needed recycling and offer to recycle them. When I asked if his car wash was working he actually came and set it up for me and everything. Very gracious, old fashioned Hospitality rarely seen these days. I'll definitely come here when I'm in Walnut Creek! read more

Awesome gas - as good as it gets!!! :-)

Reasonably priced for a drive thru wash. There was no wait ,the equipment looked new and well taken care of ,and the attendant was attentive and pleasant. read more

This is a Mobil gas station - at the south corner of Newell and S. California next to Kaiser. I love this gas station. I've been here a handful of times and EVERY SINGLE TIME they are so thoughtful - once, when I was 7mos pregnant, I got out of the car to get gas and the owner ran out and insisted on pumping my gas for me. Another time, I went to fill my vespa tires with air but didn't have enough quarters for the air machine and the man in the office turned it on for me anyway - they are scooter tires, so they aren't that big - but such a nice gesture. It's always clean and well lit - they invested in a car wash and clearly want to be a positive contributor to the neighborhood. Because of this, I always try to go there when I need gas or suggest it to my neighbors and friends in the area. Thank you! read more

I drove up to get gas and was attempting to work the old pumps (dated technology). I wasn't able to figure it out so I cancelled the transaction. At that point, the man comes running out of the store apparently desperate to make a sale. He takes my card, works me through the whole situation but was very condescending the whole time. I guess he assumes that everybody should fully understand how to work a dated gas pump. Anyways, there are plenty of other options to get gas in the area, so I recommend you do that. No need to deal with a guy like that. read more

Best gas station and smog station I've ever been to. I've never had such amazing, friendly service at this type of business before. It's a one-stop shop for STAR smog, gas (full service) and car wash. The whole place is very clean and well run. You can tell they take pride in their business and customer service! Thank you guy for making my morning with all of these services so pleasant! I will definitely be returning! read more

I love this place...they always clean my windows and offer to check my oil or other stuff. One of the workers told me they were under new management and they wanted to provide better customer service. I would never think to review a gas station but they are always so nice here I had to. read more

Great local gas station. They always have the cheapest prices and will wash your windows. Love a business that will go the extra mile to stand apart from the norm! read more

This gas station is not overpriced, the owner is friendly, and he is known to come out and clean your windshield on occasion.

Great service! Very friendly and eager to help! The place was clean, stocked for my drink and snack needs, and all pumps and parts were working! You got the feeling that the employees to much pride in the station and provided great customer service! read more

This is a great full service gas station they always come out and pump gas clean windows. Also has a auto repair shop connected to it. Very friendly gas station clerk as well. Right next to Kaiser hospital. Cheapest gas prices on the corner! read more

Shahab here is great and a good business man. They have an inexpensive car wash which is convenient. The place is clean and he stands out front greeting his clients. There's no speakers overhead the pumps so he sets up a classy little boom box amp deal and plays his Sting music for himself and his clients. He helped me through the car wash and was very nice. read more

Agree. Rude! Rude! Rude! My 66 year old mother's car broke down on her way to WC Kaiser. She pulled in to this gas station to get off the road. She told the clerk that she had an appointment at Kaiser and then would be back to have her car towed to a mechanic. The clerk said he was going to charge her $10 an hour and as she walked out the door he told her "I'm going to start charging you now!" read more

Rude rude rude! I put $40 in my tank and paid $1.99 for a candy bar. Took one bite and spit it out. Walked back inside and told them it tasted bad, and asked for a refund. The idiot at the counter looked it over then pointed out the exp. Date 10/2014. I then noticed and pointed out that it was probably bad because they kept the candy display against the front glass. It had probably had several days where it had been heated up and then cooled down. Then, I guess, the idiot owner, came over and and then started to show me the exp date. I said, I don't care about the exp date, you stored it wrong, the item tastes bad, I want a refund. He proceeds to act like a dumb ass. I threw the candy down and left the store. The dumb ass was following me. I cleared my throat then spit in his direction. I'm thinking I should take him to small claims court. That should cost him considerably more that just giving me a refunding . read more