I cracked my iPhone and was wondering where to go since there is no Apple Store on the cape. Found this place online and couldn't be happier. It was less than an hour and it was the price he said. Definitely was skeptical at first since I've never heard of this store and was nervous what would happen to my phone, but now I'll be sure to tell everyone on the cape to go here!! read more

Awesome experience. Repaired my iPhone 5 cracked screen fast, friendly and professionally. Took about 20 minutes. The phone screen works perfectly. Plan to tell all of my friends in need of screen repairs on their phones and pads. Previous Yelp reviews were right on target as to the quality for a great price. read more

I shattered my iPhone 6+ screen and was going to get a new one for $500, but instead I googled local phone fixers and found Mobile Device Medics. I called, Chris answered and gave me an estimate and I dropped it off. It was obvious he was busy, knee deep in broken iPhones, and many other people in his position could have been abrupt - not Chris. An hour later, my phone looked like new, and was no longer leaving tiny shards of glass in my fingers. Not sure even Apple has customer service like this. Very impressive. read more

Broken glass on Samsung Galaxy SIII. Fixed in 1 hour. Top notch work, fair price, personable guy (Chris). I would absolutely use him again (but not too often, I hope). Explained everything to make sure I understood the worst case scenario, and then made the best case scenario come true. Street parking and bank lot across the street. read more

this guy is very clever with any device--phones, pads, accessories, and a hell of a lot more satisfying to give my $ to a local guy than to the cretins at verizon. martin t real estate read more

They fixed my destroyed iPhone 5c and it looks brand new! The home button was being held on with tape! He had about 3 or 4 phones in front of mine and it was done within an hour & a half for $120. Better than I could've done myself, quick, convenient and well priced! read more

Phenomenal service on the same day we brought it in! Can't recommend this place enough. If your phone isn't working go here first, you won't regret it. read more

Simply put, based on my experience and what I saw with 2 others when dropping off and picking up, Chris is friendly and professional but to the point, very fast and fair. Broken anything especially our "lifeline to life" phones is a source of huge frustration, if that happens to you, do not hesitate...go see Chris. read more

Our family was staying on the Cape for a week and my daughter had broken the screen to her iPhone 7. The folks from Mobile Device Medics had the phone fixed in an hour, as promised! We just dropped the phone off, did our Trader Joe's shopping, and it was done when we got back. Love doing business with a family owned enterprise! read more

Mobile Medics is my go to repair shop for cell phones and devices. The owner will go to whatever lengths it takes to get your device repaired in a timely and affordable manner. He operates his business with fairness and integrity. I wouldn't think of going anywhere else. read more

Friendly guy, great service, quality work, more than fair price and a much better experience all around than dealing with any of the people in the mall. I would recommend Mobile Device Medics to anyone on the cape. read more

Smashed screen on iphone 5s. Apple wanted $280 to replace. Thankfully I found other great reviews of Mobile Device Medics and stopped by there on my way to work. Chris dropped everything and had my phone fixed perfectly and I was on my way in 20 minutes. Perfect job. I would HIGHLY recommend. read more

Chris could not have been more friendly, professional, or prompt. My iPhone 6 screen was badly smashed, I offered to leave and pick it up later, and Chris offered to have it done in half an hour if I wanted to wait. I waited, and the phone is as good as new. I have a preference for small operations over big box operations, and the service and quality for the repair of a small but important device were confirmation of that preference. read more

I had a great experience getting a quick repair on my iPhone 6sPlus which had a non-functioning charging port; I was in and out in under an hour. Pricing felt very fair to me. I've already recommended this business to others. read more

Great service. He Saved a phone I wasn't sure could be saved. Sent me a quote and stuck to it. Fixed phone in 30 minutes. Nice breakfast place down the street to make the wait easy. Highly recommend. read more

Cannot say enough about how positive my experiences were!!! Chris is so friendly and efficient! I've been twice and it's never taken longer than two hours to replace the screen despite the obvious high workload. The work was perfect and the price to replace the screen on an iPhone 5c just dropped from $100 to $90! I am highly impressed read more

Very personable owner...Although the customer service was exemplary, I think the owner needs to perform some QC before the phone leaves the shop. read more

This is some of the best customer service I've ever received. The first time I had to get my iPhone 5 screen fixed, Chris hadn't even finished setting up shop on Main Street in Hyannis. I live on one of the islands and it was a Sunday - I was on my way back from a weekend away when my screen shattered. I googled the closest Apple repair place and his number came up. I called and he set up an appointment to see me even though it was his day off and he and his family were busy painting and putting the store together. He replaced my screen in about twenty minutes and it was perfect....until I shattered it AGAIN around the New Year. Once more, I only had time on a Sunday on my way back to the island...and although the store was up and running the hours were listed as closed. I tried my luck anyway and yet again Chris was more than happy to set up an appointment at the shop. This time my phone was fixed in ten minutes and the charge was $25 less than the previous visit. Not sure if he lowered his prices or was just being nice to a returning customer, but either way I'm more than happy to have this place to go to for all my iPhone needs. read more

Far outweighs the option of a mall kiosk. Service was friendly and work was done super fast. A fair price for excellent work. Do yourself a favor and go see Chris and you'll be glad you did. If he can't fix it, it can't be fixed! read more

My IPhone 5 SE had issues with the connection with the charge port. Went to Staples Orleans. They were sure it was the battery (it hold a charge fine!) but didn't have the battery but Hyannis did. Hyannis Staples tech agreed with me that it was an issue with the charge port (which it was). I paid $80 for them to send out to fix. To their credit they returned the phone in 4 days and it charged fine. HOWEVER I found that no one could hear me (very very distant and almost intelligible). Stopped at MDM as they were well reviewed in Yelp. Chris said the audio wiring and the charging wires are all connected through the charging port, and some of the wiring was probably not re-connected properly. He could fix it as I waited but I had a 1 yr warranty from Staples so he understood and I had Staples send it back for another fix. Again, back in 4 days and I thought it was fixed. I was leaving to Boston for a trip to Switzerland and to my surprise same issue but too late until I returned. Just returned from trip and back to Staples. I asked questions this time. Did they check it before returning (didn't know). Do they have sim cards to install for checking purposes? Didn't know. They called and said they needed MY sim card to check it (they do repairs and don't check if the repairs are fixed????). Now I was looking at 4-5 days and no phone (I had put my sim card in an older phone while it was repaired twice). At that point I said I would like a refund, and they did without question. Went to Chris at MDM right away. He said he would look at it and come back in an hour. I did and for $50 it was fixed and he checked it with me in the store. It worked perfectly. He said that the other service didn't re-install a rubber grommet (for lack of a better word) when they replaced the charge port and re-installed it. The grommet aligns and focuses the audio in and out where the device directs the sound. So he replace the charging port again and also replaced that missing grommet and now it's clear as a bell. I found Chris on Yelp and he had good reviews, which is why I tried him. All I can say is if you have a mobile phone or ipad or ??? issue, you should check him out. Reasonable pricing, generally fixes the issues in hours or a day max, and I believe he will back up his work. For me he earned both a extremely high rating and also my future service. read more

I'd been going around in circles for about a week with Apple, Verizon, other repair people, and getting increasingly frustrated. Today, the day before Easter Sunday, 2 hours before the shop closed, I called Mobile Device Medics (thanks to Yelp) with my iphone problem--non-charging port and low low battery, AND could it be fixed by Monday. I was told if I could be there right away, he could fix my phone TODAY ! AND HE DID! My phone was a bit uncooperative, but he stuck with it, tried different things, and succeeded. And I have my phone back!! Everything works, it charges and holds a charge, data works, phone works !! Very reasonable cost too! read more

Panicking- walked in with my iphone6s+ because it wouldn't hold a charge... then wouldn't even charge. I googled and Youtube'd every trick in the book and ON THE SPOT- he just replaced the battery and charged if for me. So fast. So easy. Sooo grateful. He's my go to for any of mine and my family's iPhone issues! Thank you!! read more

Broke my iPhone screen, called first thing and was able to drop off within the hour. Walked around town and picked it up 90 minutes later. Phone was like new! Easy easier and cheaper than mailing it in read more

I found Chris on Yelp and I am so glad I did! He fixed a problem with my cell phone (Samsung Galaxy) in a heartbeat at a reasonable rate. Great, courteous, professional service! read more

I could not have been more pleased with the service I received from Chris. He replaced my shattered iphone 6 screen while I waited having breakfast a few doors down! It actually took less than an hour. I had driven an hour to have my phone repaired there. It was so totally worth it! You can definitely trust this guy to be fair, professional, and super efficient! I am so happy I found him. read more

Great service, great replacement of broken iPad 3 screen. I dropped it off at 1pm and it was like new at 4pm as promised. Excellent communications via phone before driving over. Reasonable price, particularly given quick turnaround. read more

I will admit my own fault that after breaking my screen once, I did not buy a new case immediately. I just did not expect my phone to break again after being dropped onto the carpet next to my bed the very next day. It looked as though there was too much pressure on the phone from the iphone casing and seemed almost ready to pop back out. The new break is worse than the old one (which was the result of a 3 foot drop onto a hardwood floor). read more