This place should be called True Prejudice, absolutely disgusting how there was not ONE employee…read morewho demonstrated any even an INKLING of customer service. I recommend an overhaul of the current culture in this chain because this is not my first experience and as a Contractor in the area it does not feel good to be treated as if I'm the burden when I'm coming to spend my money patronizing your business. Will not be returning and highly recommending others to avoid as well, until genuine effort has been put forth to make the climate better for the average consumer.

Used to be a great place. Great service. Great employees. Guy I dealt with initially was really…read morehelpful and then there's a guy named David who pretended to be a guy named Keaton when I asked for a handyman recommendation. He gave me a name and number. Talked to the guy. Made an appointment to come to the house. Didn't show up. Called to let "Keaton" know that his recommended guy didn't show up. Got someone with a heavy accent. Went to the store, talked to "Keaton" who told me his real name is David and he was joking with me. Some joke. I need a handy person, I waited for the guy to show up, I thought about my needs and prepared for the visit. So, if you're not in on the joke, don't bother. Waste of thought and time.

I've originally visited this store when it was new a couple of years ago. At the time they only…read morehad fairly low end appliances so I went onto the big box stores. That's changed since then. In the past two months I bought a very nice KitchenAid french door refrigerator at a great price with same-day delivery. Delivery time was critical because I had a five-year-old Samsung unit go bad with no service possible. More recently, I needed to replace a wall oven combo microwave for a rental property. We had a mixup in communication on the size of the unit required since I didn't realize they came in different widths. The store owner stepped up, agreed to take it back with the proper size and no extra delivery charge. While there I checked out all their other appliances and saw they have a wide variety of lower cost units as well as top quality brands and models at competitive prices to the big box stores. It's safe to say they are now my store of choice when it comes to appliances!

We have had 321 Floors do three different jobs for us to date and can't say enough good things…read moreabout the company and their installers! Nick and Isaac just completed our most recent job, installing new plank floors in our master bedroom & bath and hall bath, as well as new carpet on the stairs and upstairs hallway. You won't find a more hardworking, skilled, polite, personable or patient crew anywhere! They had predicted the job would take 2-3 days but stayed late the 2nd day to finish it up for us.......even vacuuming afterward and leaving behind nothing but satisfied customers. This is definitely our go-to flooring store and should be yours too!

Rick is a stand up guy and pays attention to all details ! Rick went the extra mile and came out to…read moremy property on his own time to answer questions and make sure the job was done correctly. I've used 321 floors on multiple occasions and I wouldn't go anywhere else for my flooring !

The entire experience was a breeze. Mary & Karlo were very helpful helping me decide just what I…read moreneeded. The builders on-site were fabulous, on-time, polite and cleaned up afterwards.

I needed a washer and dryer set badly. I applied online but needed it a lot sooner. I found the…read moreclosest store was down the road. I was unsure due to the reviews being mixed. I went anyway, Andre was an absolute pleasure! I explained what I did, and he helped get it to me next day when it wasn't due until the following week. While there my husband decided he wanted a computer or laptop/tablet. Andre was the bomb! He was so kind, courteous, understanding, and knowledgeable. He helped this process to be very painless. Andre is awesome and will keep me coming back.

I have bought so much stuff from them. But my fridge they have came out 7 times to fix once with a…read morehammer and a screwdriver. An incident occurred while the pandemic happen and took them like 6 months to come out. They replaced my seal on my freezer and not even 7 months later doing the same thing. I called around to get Shawn Whistles phone number they could give to me so they gave me corporates. Then they tried to pull one fast on me saying Javier was the regional when I know Shawn is. Then when I asked Javier for his name he refused. Paid over double for a fridge for it to keep breaking do not buy from them

Do not trust them with your pool equipment. At least the branch located at 2311 Florida 524, Cocoa,…read moreFL. In April 2025 while we are away on vacation, gentleman who serviced our pool left drain valve open during cleaning resulting in the motor burning out. After several calls the branch manager agreed to discount the replacement motor acknowledging their error which was fair. They have continued weekly service since. Fast forward to July 2026, pool motor begins making loud noise again. This time was home and checked the system. Opened the filter unit to find the filter had not been cleaned in unknown length of time. Called to have system checked and was told motor was burnt out and warranty on motor was only a year. Had performed my own pool services for 8 years before trusting this branch with services and in short order their team has shown neglect for our property. Frustration doesn't begin to cover it. Have terminated services with them vs trusting them with our property again. Wish I would have done so the first time.

Finally found a team that could patch some cracked coping (cement) in my pool. Chris cam out and…read morealso suggested a new paint job on the pool deck which we agreed to. Reasonable cost for cement patching and painting the deck - BUT Chris brought a worker (same name as mine) who was an obvious rookie and didn't care about being careful nor paying attention to details. He stepped into wet paint w/ his socks and tracked it onto several areas of my cement porch area. He also carelessly splattered drops of paint onto the pool tiles below the coping that he was painting. Chris doe quality work but should be careful of hiring ex-cooks to do deck painting. So (while mowing the side yard), just discovered the streaked paint on my fence - courtesy of either Chris, but more likely Jimmy. This is right behind my garden hose area where the boys splattered their paint brushes onto my fence. See pictures! I know the grass paint will eventually go away. Zero attention to detail here, and actions that show no respect for the customers property. $50 credit from Chris hardly is appropriate for these issues. Therefore, I have disputed an additional $200 w/ CC company for replacement of fence panels. No need that I should live with and see everyday - splattered paint on my vinyl fence.

Salesperson John was very nice & competent. Items we bought…read morewill be delivered & installed in a week

Feel ripped off. Guy dx issue over the phone then charged a $200 not refundable price. Took forever…read moreto get it and have guy come to put in for $100. Said "wait" to see if it works. I do not recommend this business because of the shady dealings they pull. Whose policy is it of no refunds if a part doesn't fit? The guys name is Bob. Run away from this business.

We met Rhonda she made us feel very comfortable with our remodel experience…read more We currently are waiting for the work to be completed will review again once the work is performed

Nobody there. Call for appointment after driving there you get the number on the door. Nothing in…read morestock. They may help you order and decide. I don't know. Not open unless you call first !!!?