I have purchased my entire home thru Cloud 9 and would do it again and again...best prices, best…read moresales people best owners,, if your looking to replace anything inside your home, shop local, they are the best at cloud 9!,

We've been looking for a mattress for a few weeks. Finally visited here and bought on the spot!…read more Super helpful couple who are the owners. Knowledgeable and no pressure. Plus best prices in the area. Delivery included.

Ok, two points I want to make here. First off, the service is great! It's a little tricky…read morefinding the place just using Google Maps but once you're there you're in good hands. The selection is pretty generous, certainly on par with any of the mainstream chain stores. But the big hook is the prices. They are more reasonable than anywhere else we went. The biggest drawback for me was the lack of a satisfaction guarantee. Most stores give you something like 20-30 days to try a mattress and you can return/exchange it if you don't like it. Mattress by Appointment does not, and that's tough when you're looking for a specific feel (example, firm but not too firm) because of medical needs. The company(s) who make the mattresses have warranties, but that doesn't always fix the issue if the feel when you sleep isn't right.

We've purchased multiple mattresses from Jeff at Cocoa FL Mattress by Appointment, and every…read moreexperience has been fantastic! Jeff is incredibly knowledgeable, takes the time to understand your needs, and helps you find the perfect mattress at a great price. His customer service is top-notch, and the delivery option makes the process even more convenient. Since we spend so much of our lives sleeping, a quality mattress is essential--and Jeff makes it easy to invest in your comfort. If you're looking for a great night's sleep without the hassle of a big-box store, we highly recommend checking him out!

These guys have been in business for 40 years and it shows. The selection is beach oriented…read more(obviously) but they have a good bit of showroom to look at. My wife and I went in shopping for box springs for our bed and found that their prices cannot be beat. They beat the lowest price in the area by $45. Can't top that! Go check these guys out!

This place is a great way to shop. The people are nice and always friendly. We had a couch made for…read moreus and it was in our home in a couple of weeks, even during COVID19! It was nice working with them and I would definitely recommend this store to anyone who asks! They have a wide variety of furniture and knickknacks. Don't know what you want, just ask.

They are great! I was in need of a new mattress, box springs & frame, due to Corona virus they're…read moreworking on an appointment basis, I was able to make an appointment for 10 am online before they opened. They had just what I needed in stock, due to my schedule it wasn't going to be possible to deliver it to me during the week. Their delivery guys were there at the time, they made it happen! My new bed was delivered at about noon as promised & they even hauled away another bed I needed to get rid of! Price was great too!

Ripoff on returns. My husband and I bought a mattress and used it for 5 days with a mattress cover…read more The sales man told us we had 1 month to exchange if we didn't like the mattress. The mattress was very hard and didn't feel like the one we laid on in the store. We called and he said to come in and we could make the exchange. We found one that was much more to our comfort level without looking at the prices. When I went to do the exchange he said it was to be an even exchange. So my husband went to the beds and looked at the prices. It ended up being almost $700.00 difference. Plus $65.00 extra dollars for delivery. He failed to tell us this when I purchased the mattress and he failed to tell us there would be an addition delivery charge. Just not right when there is so much money involved. So do yourself a favor and make sure you are 100 percent sure you will not be returning a mattress if you buy from that store. Even though they give you 30 days to try it out

Do NOT waste your valuable time here, they change their delivery dates after telling you in stock…read moreover 4 phone calls. After you sign they string you along ! NEVER AGAIN ! Havertys is $200.00 less for same product !

I went in this morning to purchase a queen size mattress set and frame and was quoted $300. plus…read more$21.00 tax. I had Matt the manager write it down on the business card. then I return this evening and was treat and claimed that was on a twin bed. I had a girlfriend with me who watched the entire transaction. she saw and heard matt quote me knowingly it was a queen size. then they wanted to offer me that mattress with a camper frame and no boxspring . what a skam!!!!

Bought a mattress and never received it. Delivery service sucks!! Buyer Beware! The delivery guy…read morecalled and states he will be arriving to my house in 30 minutes on Monday, Aug 12 and he never came. Then I called the delivery guy to make sure he was going to deliver and he then said he would be at my house in 10 minutes and never arrived. A couple hours go by and I called and he answered and said "he is not coming to Titusville"and hung up on me. I canceled my order the next day, I do not want a bed from a company that treats customers like this. I rather go to another business and buy a mattress.

Poor customer service Bought a Serta mattress 18 months ago…read morefrom them and it failed Took it up w customer no service and delivered the defective mattress to them . Still waiting for their response after getting lip service for a week. Not very happy with the product or their response

Do not buy the Gibson heated/massage couch or love seat. I bought them last Sept. I have had the…read morerepair tech at my house every month since then. I have had the loveseat replaced 2xs and still having issues with it. I tried to buy the 5 year warranty to make sure I would at least be able to get them repaired but they refused to allow it. Don't get caught in my situation.

Steve assured that we would not be back to this location, even though we have patronized it for…read morequite a while. Today a comment was made to my husband about how he would have a hard time finding a full sized chair for a "big guy like himself" anywhere for that price. Then when my husband said well it's not for me he looked over at me and said well ya know. Yes Steve I am well aware that I am a heavy and tall woman. Your look reassured me if that fact. Back in the clearance center stuff is there on sale and you bargain. As we have in the past we asked about a price on the chair. My husband does come off as serious and that's okay. We have gotten many a good deal in the past and loved our furniture. Sometimes it isn't possible to make it work. We were fine with that. They ended up offering a reasonable price. However, the weight comment really left a bad taste in my mouth. It was totally unnecessary. The icing on the cake was that as we were leaving he was loudly talking to another employee about how they haven't gotten stuff in because of covid... that's great but you still want to sell the stuff right?

Taylor was great! He was patient and knowledgeable. We found a sofa and dining room set and…read morecouldn't be happier. The store is beautiful and well set up. There are so many great products in that store and with the excellent customer service you will surely leave happy.

The best place to shop for the house! Can be a little pricey, but the quality is there! The amount…read moreof sales they have make it even better. It's very well put together, clean, and the staff is very friendly! Scott has helped us out a few times and we will continue to go back! Very wide selection of many different things to buy!