Holy crap. Best place ever. We ran over our Galaxy S II Skyrocket with a car. Totally destroyed the screen. Robert replaced our screen, did great a job, it turned out perfect. There was a separate antenna problem (probably because the car broke it) and he replaced that for free for us. He was just so helpful the entire time, went out of his way, and the PRICE IS VERY RIGHT folks. Highly recommended. A++++++++++++++ read more

Thanks so much, Robert and all the folks at Mobile Kangaroo...Fast and Resonable fees....Both Laptops are running like new.....A+ This place rocks....Jeff Young read more

I made an appointment through the Apple Support app for 1:40PM, but when I got there they were out for lunch and I had to wait outside. When they got back and opened the store, I explained my hardware issue. The repair person said they could do a diagnostic for $65 that would count towards the repair. I asked how that was different than the diagnostic that I went through with an Apple employee already, and he didn't know, just said that it was something they were entitled to charge for as an Apple Authorized Service Provider. I'm not opposed to spending money to fix a problem, but they didn't seem professional. read more

After leaving my HTC Sensation on the roof then taking it for a test flight on the 101... needed to get my MyTouch back operational. Stuck in safe-mode, 2 buttons not working or flaky, battery panel missing and both water marks active, things are not looking good. Found Mobile Kangaroo on Yelp and and saw the good reviews... heck, worth a try at least. Ted was great, I dropped in (they are clearly busy so leaving phone messages does not guarantee a speedy response) showed him the situation and he jumped on it. A couple hours later I heard from him and picked up the phone. Safe-mode gone, re-insert SIM card and the phone functions! Good Deal! Gave it a test drive and... rats! The Digitizer is now flaky with a thumb size dead spot over the keyboard. Ted took it right back, pushed aside his workload and re-tackled the new problem(s). Seems the battery gave up the ghost and yes the digitizer needed replacing. $15 for a spare replacement battery on hand and they threw in the digitizer as part of the flat rate charge to fix the phone. Amazing! I'm on my what to pick up the now, mostly new, old phone and am confident it will be sorted or Robert (who took over for Ted) will fix it. Two thumbs up! Oh, I should mention Ted stayed after the store closed and kept trying to reach me until 8pm to get the phone back the same day. I'd say "Above and beyond!" Thanks Ted! Update: Got the phone, Robert worked on this device and got it finally to shape up and is working well now. The phone was fighting us! Good job Robert, looking forward to Rooting the phone with you soon. read more

Although service was friendly and acceptable, outcome of service was severely disappointing. Went in for a battery swap; old battery life in my Macbook was running short at~4hrs. The new battery didn't improve battery life. MK reinstalled the operating system thinking that would help - it didn't. They said it was the applications that was draining the battery and there was nothing left to be done. If this was the case I would've waited till the old battery was completely dead and avoided the hassle of trouble shooting the new battery. read more

I got my iPhone 4 screen fixed b/c it had multiple cracks on it. I was deciding on going to Mobile Kangaroo or Fast Repair which was a few doors down. Mobile Kangaroo had a better yelp coupon deal so I called them to get price and availability. Their price was the best from all the other places I called. When I got to the store they took my phone and coupon and told me to come back in 30 minutes. When I came back my phone was fixed and on time! The guys that worked there were very professional and nice :) I would definitely recommend them! read more

My cousin referred me to this place and I'm glad she did! I dropped my iPhone 4S in a lake and didn't get it out until 13 HOURS AFTER. I kept my phone off and they were able to fix it! The price was a cheap $60 and they said if they weren't able to fix it they wouldn't charge me (unlike the place down the street...) Another thing I liked about these guys is they walked me through what happened to my phone, opened it up right in front of me, and showed me how they were going to fix it. Great customer service by checking in with me ever other day with the progress of we're my phone was at. (Took about a week.) Highly recommend them. Nice people too. read more

The 'expert' working at the Verizon Store told me my iphone was done for and the only option was to get a replacement. For a $169 deductible. I thought the point of paying for insurance was to not have to pay in situations such as these...? I took the phone to the Apple store where I was told they too couldn't fix the phone. But instead of trying to get me to pay for a new one, the very honest genius there recommended Mobile Kangaroo. I was skeptical seeing how neither Verizon nor Apple could fix my phone, but I just had to visit this place to see where the Apple geniuses go when they need geniuses. Robert at Mobile Kangaroo really is a genius. He took a look at my phone and told me he could fix it within 20 minutes. About 10 minutes later, I was pretty much good to go. During my short wait there, numerous other customers came in with various phone issues---cracked screens, water damage, keys not working---all problems most providers would tell you are lost causes and to get a new phone. All problems Robert assessed and assured they could fix. Aside from being brilliant with phones, he was also very personable and had amazing customer service skills. And I could tell he wasn't being fake or just being nice because it's required of him (like a lot of other sales people), he's just a genuinely good guy. And he plays awesome music while working (Pink Floyd, holla!), which is always a plus. Thanks to Robert my phone is good as new and with my coupon from yelp I walked out of there shelling out $25 instead of $169. I cannot recommend this place enough! I actually hope I never need to go there again, since obviously that would mean something is wrong with my phone. But it is great to know if that is the case, both my phone and I will be in good hands. read more

wonderful, friendly, knowledgeable, fast service. A go to for any device fix. They have replaced 3 iphone screens, quickly and at half the cost of the mac store. Mobile Kangaroo is now working on my macbook. I was told it could not be fixed at the mac store and I should just buy a new one! Thanks read more

Kangaroo in San Mateo replaced my broken iPhone screen months ago. Last week, my iPhone kept blinking. Not sure what had caused the problem, I consulted with Kangaroo. They replaced a new screen without charge. Problem had been fixed for FREE in minutes. read more

Kangaroo replaced my shattered iPhone 4s glass in 25 minutes on a Saturday morning while I took a stroll around the neighborhood. They did it for less than half of what Apple wanted to do the same repair. When I went to pick it up, they double-checked it and found a piece of glass that they had missed before. They took it apart, cleaned it again, and put it all together. My phone now looks 10x better than before I dropped it. Highly recommended. read more

I cracked my iPhone screen the DAY I was leaving to europe for 3 weeks. 3 weeks without my iPhone...impossible. I called MK and they had my phone fixed like brand spanking new w/in the hour. Thank you Mobile Kangaroo! read more

Super friendly and prompt service! Phone came back just like new in less than an hour!!

Ted @ MobKang rocks. Was able to fix my (recently) cracked iPhone 4 screen in about 1/2 hour for a reasonable price. As a side bonus, got my home button un-sticky too. The Yelp coupon helped a bit. I mentioned my girlfriend's on/off button was jammed. Same good deal for her, we were both in and out of there quick. This is your best fix-it option, period, if you're not into the highway robbery of Apple(Care, yeah right) replacement costs or the sketchiness of a DIY screen kit bought online requiring micro-surgery skills. Highly recommended. read more

Great service. Real quick too. Replaced my iPhone screen and answered my questions. I was in and out in 20 minutes.

First time here today, and I love the place. Nice and professional and friendly people, absolutely fair price, and fixed my phone like new in about ten minutes. They let you play Wii while you wait - which almost made the repair too quick. Hope I don't crack the screen on my iPhone 5s again, but if I do I'm coming right back. read more

Fixed my cracked iPhone 4 back case in less than 5 minutes! Efficient, reasonable price, and easy parking!

I was hesitant to book with them when my laptop keyboard stopped working (don't buy the 2019 MacBook Air). After The Apple Store failed to fix it the first time I took my laptop to them. Not only were they faster, they were a lot more professional too. My laptop has been fixed and I have no complaints about the process. Definitely would consider them over the Apple store. read more

Ted l was nice, friendly, and helpful. It was an easy process to get our phone unlocked and questions answered. I will go back to him when we need to do anything with our mobile phones. The guys next door at fast repair were not friendly. I would go to mobile kangaroo without hesitation. Thanks Ted!! read more

Perfect sevice! My phone was fixed within 30 minutes!

Been here twice and each time impressed by the 'can do' attitude and how quickly they work. Now if only I could stop dropping this phone and cracking the glass! read more

I went to these guys because my iPhone screen shattered. They told me it would be 15-30 minutes and the pricing was super affordable. They fixed my screen & they did it quickly! I would definitely recommend going here. They guys are all very nice and helpful as well!! :-) read more

Best experience ever, needed a new battery in my iphone, went in and got one and left 10 minutes later! Sure beats making a appointment at the apple store and waiting with the hoard for 1-2 hours! read more

Cracked my phone screen and brought it here in the next morning, picked up my phone at the end of the day with a brand new screen and no issues. I have apple care+ so it was $29 for my 7 plus, they also gave me a loaner phone in the mean time. I highly recommend this place! read more

They were professional and were able to have a fast turn around. I was able to use the yelp coupon and get my iPhone battery replaced for super cheap and quickly. Highly recommend them. read more

Before ever going to the store I called twice and asked so many questions and Ted and robert never lost patience with my ignorance about all things technical. I went to the store and Robert was just fantastic, he explained all I needed to know, transferred over 2 I phones for me talked me through getting started with Simple mobile, he was just the best!!! He was so nice and even when store got crowded he never rushed you out. I will tell all who will listen about Robert. I will go again for sure and tell friends about the great service I received. Thank you Robert for all the help, you put CUSTOMER in customer service. read more

I have had numerous iphones repaired by them and recently had my mac desk top fixed also. Fast friendly service! Quick turn around and the pricing is on par too! read more

Ted at Mobile Kangaroo in San Mateo saved me from a cracked iPhone 4 screen. The process to get it replaced took about an hour and he was really helpful and pleasant to work with. I'd never wish upon anyone that they'd have the horror of breaking their iPhone screen, but if it does happen to you I recommend whole heartedly to see Ted at Mobile Kangaroo. You also get a discount if you mention that you heard about them from Yelp! Freekin' awesome! read more

Absolutely would recommend Mobile Kangaroo, replaced cracked back of iPhone 4s in less than 5 minutes! Great price as well!

Wow - can't imagine a better experience. Cracked my IPhone 3GS screen and needed it repaired. They were super helpful and inexpensive relative to others I looked at ($45 for the fix, less a Yelp coupon discount). It only took 20 minutes. I got my phone back and noticed that the screen was not fully flush with the edges of the phone casing, so I took it back in. Turns out the drop had caused a slight warping of the iPhone innards. They took it back immediately, replaced the middle piece that holds it together at no additional charge. Friendly, responsive, quick and inexpensive. Haven't had a customer experience this good in a long time. read more

I cracked my iPhone screen and went to this place to have it fixed. It was extremely convenient and affordable as it was done in less than 30 minutes. On top of that, I bought a durable case for only $10 :) I highly recommend Mobile Kangaroo! read more

2 issues here. I come in for an iphone 5 phone cable. I ask the guy behind the counter if its authentic and not generic. And he says say. So I purchase for 10$. I get home and and the cable is not compatible to charge with my phone. I go back and they don't have any more in stock to swap out. So i just toss the crappy cable away. Next issue. My buddy and I come in for a iphone 5c repair and they guys go sure easy fix come back in 30-40 mins. So we come back and there is an issue. They repair the screen but the new screen they replaced it with had an defect to it. Had white squares on the bottom. So they tell us oh we would have to order you a new screen etc etc. Like why would you guys bother to spend time and replace a defective screen with another defective screen. read more

15 minutes later - cracked iPhone screen is replaced and looks brand new! Doesn't get any better or easier than that. Robert was friendly and very helpful. Thanks again!!! read more

I needed to fix my iPhone screen. The guys at Mobile Kangaroo are so nice and reasonably priced! I was happy with a new untracked screen and great service! read more

Great service at Mobile Kangaroo! I emailed on a day they were closed. Ted got back to me promptly when they opened the following day. He couldn't be nicer. Like most, I had a cracked iPhone screen. I was able to get a loaner. He made the process very simple. I highly recommend this place. read more

My computer repair experience was great ! From the owner Ted giving me an idea though communication via yelp to Edmonds professional service!I got a call for an update on my computer issue after that I then got a Very detailed call on what was wrong with my computer . I APPRECIATED THAT ! Thanks Edmond for your help and awesome customer service I will be bringing my second laptop for a repair as well . I recommend anyone looking for any repair for electronics. P.s this is the second place I've been to. The first place said it wasn't worth fixing.They were Wrong read more

Great place. I had a cracked screen and they were very nice, quick and VERY reasonably priced compared to some other places in the area. I hope I don't have any more phone issues, but if I did- I would definitely go back to them and for sure recommend them to others. read more

So happy to see other Yelp reviewers are as happy as I am about this place. Dropped my 4S on the concrete and cracked my screen (OMG really!!??) Called and said it would take about 30 minutes for $75 with no appointment needed (DONE-sounds good to me!) I come back about 45 minutes later and my phone is still in pieces and I only knew it was my phone because my case was also there (Oh no). Miguel says he has tried three other screens and couldn't get it to work. I'm bummed because now I'm thinking I'm going to have to spend $100 for a replacement phone (not to mention going to the Apple store-joy!) I give him my work number in hopes he can work on it and call me with some good news. Less then two hours later, he calls with the best news ever. It's working and he will only charge me $70 because I had to come back (DONE-again sounds good to me! Better than $100 if not more). I would highly recommend this place! Honest, fast and totally reasonable! What more can you ask for??? Wish more businesses ran like this :-) read more

Had a great experience with a cracked screen repair... didn't have to wait for a technician, friendly and immediate service. The associate was able to give me a loaner phone for free using my SIM card. And the whole process took about 90m. I did a little shopping, had a bite to eat and by the time I was thinking of going home got a call that I could pick up my phone. Apple authorized retailer, no appointment necessary! read more

Found this place here.. went down the list, everyone says-- We Don't do that?? Well... Ted took the time to ask more question and was able to help me. I needed my HP Printer upgraded. He ordered me the part, installed n I'm Very Happy with the end result! very helpfull! Thnx Ted! Yes! I will recommend this place! read more