1. Mobile Kangaroo - Mountain View

    1. Mobile Kangaroo - Mountain View

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    Mountain View, CA

    Mobile Kangaroo - Mountain View

    3.8 (291 reviews)
    Closed 9:30 am - 2:00 pm, 2:30 PM - 6:00 PM
    Updated a few days ago

    Get pricing

    Response time

    5 hours

    Response rate

    100%

    Services - Mobile Kangaroo - Mountain View

    Laptop body repair

    Mobile Kangaroo - Mountain View Photos

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    Attosa C.

    Excellent same day service for my depleted iPhone battery exchange. $29 plus tax with Apple's apologetic discount. I brought my phone in 40 minutes before the time Apple pencilled me in and they were cool with it. Took less than 3 hours to finish and the phone is like brand new. Zero issues. The shop is in a cluster of other shops in an almost apartment complex looking place, right past a mortuary if you're going west on El Camino. Plenty of parking. If you miss it, just turn right on the street right after and pull into the first driveway. That will circle back into their parking lot.

    Brand new keyboard and touch bar

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    10 years ago

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    10 years ago

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    14 years ago

    Business owner information

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    Eric F.

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    11 years ago

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    11 years ago

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    13 years ago

    just great, got my broken iPhone fixed with a very fair fee in 4 hours, amazing

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    11 years ago

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    11 years ago

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    15 years ago

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    13 years ago

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    Review Highlights - Mobile Kangaroo - Mountain View

    The 1st time I took my computer in Jacob removed that virus, but after rebooting at home the original one returned.

    Mentioned in 27 reviews

    Read more highlights

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    ClickAway

    ClickAway

    (346 reviews)

    I took my laptop in after finding it dead on a Thursday morning. I use it as my main computer with…read morea powered hub and extended monitor. I was asked if I wanted expedited service and of course I said "yes" to the charge of $99 since I needed it turned around fast. On Friday I called to find out the status and was told that it needed to be "opened" and if I approved (another charge) with no commitment as to when it would be fixed. Saturday was the tech's day off and they are not open on Sunday so no apparent rush to fix it. On Monday I was asked if I needed the data. I had originally said "no" because I had my data backed up on Carbonite. I asked about the Apps that I had and the tech said they would be wiped as well so I decided to save the data and apps. This was a $199 charge to "determine if the data was salvageable" by testing the SSD. I was then called and told that yes, the SSD was salvageable and there would be a $599 charge to recover it. Each step was a dagger because I needed my computer and the data/apps so I approved the charges. I finally got my computer back on Monday afternoon with a $1,600 bill feeling like I should have just bought a new computer and put up with reinstalling my apps. I got the computer home, hooked into my system and it worked fine. The next morning it was dead again. I hooked it up to a spare charger (bypassing the powered hub) and the computer was back to life. The entire problem was my hub charger! At no time was I advised that a charger might have been the problem and was instead overcharged for work that wasn't needed (probably not even opened to get to the SSD that I was bill around $800 for testing and recovery.) THIS PLACE IS A RIPOFF! I'm thinking of reporting them to the BBB. Update on 08/14/26: Eddy from ClickAway reached out to explain the services that were performed on my laptop. After his explanation I am now better informed of the work and charges and better appreciate what was needed to get it restored to working order. I updated my original rating based on an agreement to reduce the price of data restoration. I am looking forward to a continued relationship with ClickAway.

    Arin was consistently communicative throughout the process. Very professional and available. Calm…read moreand focused atmosphere. Great online and text progress alerts. Highly recommend.

    TechCare - Mine is the one on the left.... Ok no it's not, it's the one on the right.

    TechCare

    (228 reviews)

    My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

    TechCare provided great service! Ray fixed my laptop that had some issues. He explained everything…read moreso I could understand it. Ray even cleared up some other issues he noticed on my system. Best of all, TechCare is extremely affordable. I highly recommend TechCare!

    Mobile Kangaroo - Mountain View - mobilephonerepair - Updated September 2026

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