Exceptional! Kind and quickly fixed the broken arm of my glasses. Reasonably priced.read more

While walking to the bank to use the ATM, I noticed a sign for sunglasses at Andrews Optical and…read moredecided to stop in since my wife and I had forgotten ours for a wedding weekend. I'm so glad I did! The two ladies there were incredibly helpful, finding us affordable sunglasses and even custom-fitting them to my ears. They were so friendly, sharing local tips and making the whole experience enjoyable. We were so grateful for their help and the warm welcome. If you're in Carlsbad, definitely check them out for your optical needs!

Great eye doctor and very professional staff! Through and explains every step of the eye exam…read more No pressure to buy anything. I will be returning next year fr my annual eye exam! Fabulous local business!

Nice, modern office with minimalist vibes. Everything you need, nothing you don't. Dr. Morgan…read morethoroughly explained everything as we went and took time to answer any questions thoughtfully. He did the pre-screenings himself and was even knowledgeable about insurance issues. This is the type of boutique spot where you get personalized care. Highly recommend!

Great service, great price, great quality work, quick and easy, couldn't ask for moreread more

Great experience with this glasses repair shop! The service was quick, professional, and the repair…read morewas done really well. I had a pair of Costa sunglasses that had been dropped and one Lense was cracked- the place I bought them from said replacement lenses were unavailable and I could buy a new pair for over $300 USD. The experience can be different at Hot Shots as you just walk in- get helped in the order you arrive, and there is very little back and forth. Just straightforward what do you need type interaction. It is very informal but that was OK with me. My glasses came back looking and functioning great the next day- new polarized lenses fit to my glasses for only $40. The process was efficient. Highly recommend if you need fast and reliable glasses repairs.

This is a Well- organized office with welcoming staff! I never wait , they run on time too/read more

Good: - great service…read more- accepts most of insurances - nice optometrist Bad: - even with appointments, wait 30min+ - spent long time here just for an eye exam - not many glasses options - takes long time to check in, lots of paperworks in prior, and check out takes long time too. Overall, great experience

The doctor and attending staff are nice and were pleasant to work with. 5*****…read more However, the incompetence of the billing department drops the stars as it involved several HOURS of my time to resolve their mistake. The on-site staff "doesn't handle billing" and the torturous process of trying to contact the billing department (which is located in the Eastern time zone) involved multiple phone calls over several days with 15-30 minute hold times leading to my leaving a v/m which was ignored ("Due to staffing issues, wait times are longer than usual. Leave a voicemail if you can't continue to hold") And this was just to prove I'd already paid the bill (through my bank) a month earlier. I finally got through to someone today only to hear, yep, the letter was sent in error. Ugh, life is too short to waste my time with a company that refuses to staff enough to correct their own mistakes. Any company can bill in error but when the process to correct the error becomes this onerous, I'm done.

This place is terrible! Been here several times and always just ok, but this visit takes the cake…read more First send me 20 texts about appointment which I text "C" to confirm appointment only to show up and be told it's cancelled. Ok, well I need 6 months of contacts, but tell me they also can't do that cause my prescription expires today. Well today isn't over and you cancelled my confirmed appointment, so help me out. Answer is No and also no explanation why my appointment is cancelled. Seriously improve your system and customer service! Seem to only want to help when they can bill your insurance... Lame! I'll go anywhere else moving forward

Amazing staff and service everything about this place was top tier! Nothing more to say…read more 8/5 stars!!!

5 stars for the optometrists…read more Front desk staff is overwhelmed and not very friendly (under staffing issue). Eye glass sales team are passive aggressive and way too pushy. Things have changed a lot since Total Vision took over...miss the days when it was Dr. Davis' private practice.

Life-changing…read more.. After a brain injury (TBI) five years ago--right at the start of the pandemic--I struggled daily with balance and vision issues. It took over two years just to get off the waitlist for Vision Therapy, which meant my condition went untreated for far too long. During that time, I rarely felt confident going out on my own, driving, or even working on my computer due to constant eye strain, headaches, and intense dizziness. When I finally had my first appointment in October 2024, I was reassured that improvement was possible with patience and consistency. Fast forward nearly two years, and I can confidently say that Vision Therapy--especially the weekly sensory table sessions combined with daily eye and brain exercises--has made an incredible difference. I noticed a small improvement after my very first 30-minute session on the sensory table, which gave me hope. From there, each week built on the last. Dr. Dukes recommended 36 sessions, and by around session 20, I already felt about 80% better. Progress is gradual, and everyone's experience may differ, but for me, the improvement in balance and visual comfort has been remarkable. The exercises done at home are just as important--consistency truly makes all the difference. Taylor has been exceptional throughout this journey. Her guidance, encouragement, and expertise kept me motivated every step of the way. She not only provided effective tools and techniques but also took the time to listen and offer genuine support. She's an incredible therapist, and I'm so grateful for her care. The sensory table sessions themselves are deeply relaxing. You can choose to have music or simply enjoy the quiet. Lying back under soft red, blue, and green lights, allowing your eyes to gently track their movement, becomes a calming and restorative experience. Light therapy takes time, but it truly works. Staying committed to the process is key--and for me, it has been absolutely worth it.

1/2 star if that. Dr. Coffey provided a prescription that was invalid, I had lenses made for a pair…read moreof glasses I had purchased from them in 2022. I was not able to read signs while driving. Dr. Coffey wanted charge me for another eye exam before fixing the glasses. The prescription she wrote in 2022 was 20/20. I asked that the lenses be remade to my previous prescription. I went to pick up today and the glasses were made with the 2025 prescription. Their optometrist said they would use the 2022 prescription which they didn't. Today's optometrist said they cannot use an expired prescription, even if it is from Dr. Coffey, why didn't their optometrist tell me this when they said they were going to remake them. I strongly do not recommend this business. I think it is common practice to charge twice for eye exam and their lab cannot make lenses correctly. No refund out $500 just for lenses and this is with VSP. 2022 paid $800 for frames and lenses... way over priced for bad service. I filed a complaint with VSP and learned Total Vision is NOT in VSP network since 2024. The optometrist portion inside their lobby is also not within VSP network which both failed to mention to me. These businesses do not inform long time Daniel & Davis patients of this change and allow us to assume they are but they billed VSP as out of network.

I'm giving this place a 5 !!! I had an excellent experience…read moreat Grand Vision Optometry Center, las Posas, San Marcos location. From the moment I walked in, the staff was friendly, welcoming, and attentive. The check-in process was smooth, and I appreciated how they took the time to answer all my questions. The eye exam itself was thorough and professional. Dr. Wong was very good in explaining the results of my eye exam. Dr. Wong explained each step clearly, making sure I understood the results and what they meant for my eye health. I felt confident that I was in good hands.Dr Wong was not only knowledgeable but also very compassionate. He took the time to listen to my concerns and provided helpfulrecommendations. The entire team made me feel comfortable and valued as a patient. Katrina assisted me in getting what I needed and explained what insurance covers. Overall, I highly recommend this place for anyone looking for quality eye care with excellent customer service. I will definitely be returning for my future appointments!

I forgot to update my review! After having a bad experience at las posas location Katrina from san…read moreElijo contacted me and helped me get my glasses thank you so much I'm so happy that Katrina is a manager now because she gives the best customer service and really cares about the patients!! I just give 5 starts because of doctor Wong and Katrina!! Thank you so much