They did a great job taking care of my mom. She loved the nurses and CNAs, and I greatly…read moreappreciated Case Manager Denise Sands helping me navigate the MediCare bureaucracy. Thank you all!

I was at this facility for about a year and it was tough due to my illness but the staff and nurses…read morewere the best. They were my family for the year I was there and they supported me through the tough times I was having and made me laugh and smile. I have been out for about a month now and I miss them everyday. I appreciated all that they did for me and I will never forget it. Thank you Oakland Heights!!!!

This place was a disappointing experience as an active athletic older adult. The evaluation felt…read moreminimal, and most sessions involved basic exercises with little supervision from a physical therapist. Much of the guidance came from front desk staff rather than licensed PTs. They literally made me go up and down the stairs and called it a day. Waste of my time. After two visits, I found YouTube rehab videos more helpful than this clinic. If you want hands-on, individualized care, I'd recommend looking elsewhere.

Telephone scheduling is very rude. Talked to 2 women both are extremely unprofessional. Decided not…read moreto schedule based on these interactions. What's the problem with these people?

The pt was amazing, smart, wonderful, kind and thoughtful but their billing system is awful…read more I have ppo insurance so my visits should have cost $15 co pay. I am a new mom, a working mom and I have 6 month old twins. They told me I had to pay them up front for my daughters $765 even they are an in network provider. I had to call and email them several times over the course of 4 months to work on getting paid back the $690 I overpaid due to them being in network. It's always stressful being a new mom and having all these appointments, their billing system needs to be fixed.

Their voicemail box is full so you can't leave a message and no one answers their phone. Emailed…read moretoo, no response.

At last I am sitting down to write this long overdue review for Bettina. We have been working with…read moreBettina since my daughter has been 22 months old, and she is now 4.5 years old. From our very first interaction and assessment, to our now sessions that have gone virtual, Bettina continues to impress me with her vast knowledge and creative techniques which has translated to immense improvements for our daughter. Bettina also provides a holistic perspective and keeps in mind my daughter's other occupational and physical therapeutic needs, as well as her speech/language goals. Even in this chaotic time of COVID, Bettina has gone the extra mile to make her sessions with my daughter fun and engaging. As an example, she keeps my 4 year old child 100% engaged in virtual sessions for 45 mins straight. Those of you with children (with or without IEPs) understand that this is a near impossible task that Bettina manages to handle with ease....but the truth is that Bettina spends a lot of time thinking of creative ways to keep her engaged! Additionally, our family has always felt incredibly supported by Bettina as we navigate the IEP system. She has taken the time to train my nanny as well as provide exercises for us to do at home. Finally, my daughter absolutely ADORES Bettina and looks forward to 'play' time with her each and every week. If that isn't the greatest endorsement, I don't know what is! Thank you so much Bettina!!

Dr. Bettina Larroude worked with my toddler age son every week for more than one year. She was…read moreprofessional, patient, detail oriented, incredibly knowledgeable and friendly and my son was excited to get to see her every week. Bettina used multiple techniques (including play based therapy) to help my son with total communication in English, Spanish and American Sign Language. Her office and work/play room is very inviting and is well equipped with many toys, games and books for all ages to make the therapeutic learning fun and engaging. Highly recommended!

Sadiya has graciously offered her time and experience, consulting with our family. She has years…read moreof experience as a pediatric occupational therapist both within in the complex navigation of school system and home support. She prides herself on providing thorough consultations, taking into account the entire individual and their family. We would not be able to navigate the complexity of meeting a child's needs in an environment, time where many individuals focus solely on behavior, and do not chase the why behind the "behavior". Sadiya has provided her expertise numerous times over the past year with regard to meeting sensory needs for our child and offering very helpful tips to provide a more sensory aware home and happier, more loving experience that truly meets the whole child. Sadiya is truly a one of a kind individual who radiates love for every single child and family member she comes in contact with. Hands down, her expertise, experience, attention to detail is invaluable. If you're looking for a private OT that can truly encompass the whole child, taking into account cultural, neurological differences, reach out to her.

Sadyia is wonderful! We started OT with her last month and what a difference compared to other OTs…read more Sadyia is the kindest, sweetest, most engaging, caring and competent OT we've ever had. I wish all the other therapists in Tommy's life were like her. I recommend her to everyone. Our child is twice exceptional and what a difference in his balance and coordination since working with her. I'd recommend Sadyia to anyone's child. If there were 6 stars I would pick that as a choice.

I was sadly unimpressed by Oak Bloom OT. We took my 3yo for an based on a recommendation from…read more school and were able to get an appt the next week with a very new OT (less than a year in practice). She was friendly but when we arrived she immediately said, bye to me and asked me to wait outside. I felt this was very strange and since being at a new OT center, have learned it is not typical to separate a young child (3yo) from their caregiver right from the start. However, I stayed outside and felt my son was safe there. When we met to discuss her findings the meeting was just a disaster. She had nothing prepared, she just read from her clinical notes (which we had already seen), didn't go over the sensory profile results, couldn't give a straight answer on anything we asked, and we ended up having to lead the meeting and set next steps. We changed OTs that afternoon. I understand being new in the health care field, as I have been there myself. But with proper oversight these kind of meetings that completely destroy any trust or confidence that was built can be avoided. A few more practical items: - parking is on the street which is fairly easy in the mornings - the stairwell to get up to the office is very narrow and dark, and my son immediately was like, uh no. - they won't provide any ICD coding (even functional) so you can't submit for insurance reimbursement. Overall it was a waste of money for us, unfortunately. I'm very glad other parents have had so much better experiences for their little ones!

Lee-Anne and are her team are AMAZING! We have been seeing her for OT for our 5 year old for over a…read moreyear and it has helped so much with her emotional regulation and sensory processing issues and overall emotional health. Lee-Anne is warm and understanding and truly loves what she does. If you're struggling with your kid and aren't sure what next steps could be, chat with Lee-Anne and see if OT is a good fit!

The therapists and front office staff deserve five stars. Leadership's approach to families does…read morenot. As a parent of twins with developmental disabilities, I understand the importance of attendance. I also understand the reality of managing multiple therapies, medical appointments, school meetings, and life. Over time, repeated conversations about missed appointments, attendance reminders, and signing attendance acknowledgments left me feeling judged instead of supported. The final straw was accidentally leaving one week off a summer scheduling form, which led to another conversation about attendance. It wasn't about that one incident--it was the realization that this philosophy simply doesn't align with how I believe families of children with additional needs should be treated. The clinicians were wonderful, and the front desk staff were always professional and kind. My disappointment lies with leadership and the culture created by these policies. Families seeking pediatric therapy need partnership, empathy, and flexibility. Unfortunately, that wasn't our experience, and we chose to take our children elsewhere.

I have to update my review as things have gone downhill. We had a rough start with Childs Play with…read morefrequent turnover with their SLPs made it difficult to find a good match for my daughter. We finally got a good match and they "switched departments". Then they started saying I had to move my time due to scheduling conflicts even though we had waited 2 years to get the time slot we had. We got moved with a new SLP and I complained that they kept canceling and rescheduling. I can only assume they were double booking so instead of taking accountability for their poor planning, they decided to discontinue services simply because i advocated for my daughter. They dont seem to care about the children, they just want their paycheck

West Shore Post-Acute truly exceeded our expectations during a very stressful time for our family…read more From the moment we arrived, the staff was kind, attentive, and genuinely cared about the patients. The nurses and CNAs were patient, responsive, and always willing to explain things clearly. You can tell they work as a team and take pride in what they do. The therapy team was especially impressive--motivating, knowledgeable, and focused on real progress while still being compassionate. The facility itself was clean and well-maintained, and communication with staff and case management was smooth and transparent throughout the stay. It made a big difference knowing our loved one was in good hands. No place is perfect, but West Shore Post-Acute goes above and beyond where it counts: care, professionalism, and respect. We're very grateful for the support and would absolutely recommend this facility to anyone needing post-acute or rehab care.

West Shore is an amazing facility! The staff were incredibly helpful, friendly, and always willing…read moreto answer any questions I had. Not only were they accommodating, but they truly went above and beyond in the way they care for their patients. I can't say enough wonderful things about this skilled nursing facility. The care my family member received was exceptional from beginning to end. The nurses and caregivers showed genuine kindness, patience, and respect, consistently checking on their comfort and keeping our family well-informed. The facility is clean, welcoming, and filled with engaging activities that help patients feel at home. The other residents seemed very happy with their care as well, which speaks volumes about the environment West Shore provides. We are incredibly grateful for the compassion, professionalism, and dedication of the staff. I definitely recommend West Shore over other care facilities for anyone seeking trustworthy and high-quality care for a loved one.

Working with Nobuko has been great! She has been able to pick up on a number of ailments in my body…read moreeven when I didn't tell her. Nobuko is clearly very knowledgeable about the body and honest about any limits with the treatments. I've been feeling better after working with Nobuko for counterstrain after a short time. Apparently, there are very few providers (outside of DO doctors) that do this work. A plus is that she is also a trained OT, so she brings a really unique perspective to her work. Nobuko is a gem and I highly recommend giving her a try if you're experiencing pain!

I was in a car accident 6 years ago, and ended up with a lot of titanium in my arms and legs. My…read moretrauma surgeon gave up on me after two years saying, "I don't know why you're still having pain." And the answer was because I hadn't had this treatment. Nobuko is amazing. It took many sessions because there was a ton of damage all over my body, but eventually I could tell we were working on older damage predating the accident by 30 years. (That was from a karate injury that never healed properly.) She fixed it all. My doctors had nothing for me, and left me trapped in a broken body. She gave me my body back. I will always be grateful for the work she has done. My only issue was that the office in Oakland is not handicapped accessible, I had to climb up and down a fairly long staircase. It meant I had to park close by because I couldn't take my walker with me because there was no place to leave it. That was handled by having morning appointments. If I got there by 10, street parking in front of the building was never a problem. All in all I cannot express how greatly her work has impacted my life. She is gentle, knowledgeable, and incredibly good at what she does. I highly recommend her services!

We are incredibly thankful for the exceptional home-care support provided by Nina Rea at Accessible…read moreHome OT. Nina worked with our 80+ yo mother in her home and made a meaningful impact in both mom's physical abilities and cognitive well-being. Nina took the time to understand our mother's daily routines, offering practical, realistic strategies that helped mom stay safe and feel more confident at home. Nina also completed a thorough home safety assessment, and provided clear, actionable recommendations to reduce risks. From mobility and strengthening exercises to cognitive tasks and memory support, every session was thoughtful and tailored to mom's needs--leveraging mom's innate skills to mitigate emerging challenges. Beyond Nina's clinical expertise, she brings patience, kindness, and genuine respect. We highly recommend Nina Rea to anyone seeking compassionate, effective home-based care for an aging loved one. - an El Cerrito Family

From the owner: I am an Occupational Therapist specializing in working with adults in the comfort of their homes. I…read morehelp people increase their safety and become independent in daily activities despite injury or illness. I have extensive experience in home modification, wheelchair and durable medical equipment needs, working with people living with chronic and acute illness including neurological conditions and many types of dementia. Through “Skills 2 Care” I help caregivers care for themselves as well as the person living with a condition. I have a mobile outpatient clinic, I take Medicare Part B (no homebound status needed), out of network cover for many other insurances and private pay.