I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

The owners didn't ask but I had to leave a review. These guys are amazing, I have a very small leak…read moresomewhere in my truck leaking the AC refrigerant. They have looked 3 times for this leak and refilled my refrigerant and only have charged me for one diagnostic. The last 2 times I went in the searched for the leak and couldn't find it still but didn't charge me a bit. They also referred me to someone who did electrical work, who fixed my issue for an absolute bargain.

Excellent service. Very responsible. Great pricing…read more At first I didn't really trust this place but after researching and seeing they have been there for over 30years. I tested them out with something small but I couldn't do it myself. They not just tell fix the problem but they told me a cheaper solution (who does that?) After a few more time of fix my car. My family only goes to them now. They never try to up sell and do what is necessary. They stand behind their work with 30day warranty.

Good service, good actitud, respectful…read more They always try to help, you need is to be patient as they have many requests. Just need to talk with them to know what date/time works better, specifically if you need services beyond the regular oil change

I decided to visit Faith Auto after having my oil changed at the dealership. My car hit 60k miles…read moreand there were a lot of services the dealership recommended but it was expensive and I didn't really trust them. I took the list of recommendations and called Faith (spoke to Nate) and shared what was being recommended. He explained to me what they offered and what he would or wouldn't recommend. I set an appointment for Saturday morning around 9:30 and my car was ready by noon even though they were busy. Their cost compared to the dealership was slightly more than 50% cheaper. If you need reliable and cost efficient service I recommend them!

I recently hydroplaned on I-10, spun across the freeway twice, and crashed my car. It was a scary…read moreexperience, and I honestly wasn't sure how bad the damage was. But I brought it to Faith Auto Repair, and now... my car looks and drives like nothing ever happened. The team here is incredible -- not just friendly and professional, but truly skilled and honest. They walked me through everything, gave me clear and fair pricing, and never once tried to upsell or rush me. You can tell they actually care about your safety and your car -- which is rare these days. I drive 45 minutes just to come here, because I trust them completely. They've always been transparent, quick, and respectful -- and the quality of work speaks for itself. Whether you've been in an accident or just need routine maintenance, I can't recommend Faith Auto enough. They've earned my business for life.

These guys are the best on fixing your vehicles. Especially if you have time to leave it with them…read more I blew the heater hose and also had an idle problem with my 2001 Chevy Silverado 1500. This vehicle has over 270k miles on it and the original heater hose blew after picking my daughter up from Langham Creek HS. I was able to get there just as the temperature pegged the gage. Diagnosed that morning and had to order parts. The idle had to wait until that was fixed. Ended up being the throttle control sensor again. 4th one for this truck, as I found out by research, it's the most common replaced part for this model. The first 2 they got were faulty. 3rd was the charm and it's running smoothly again. Great work guys!

I've been here twice with two different cars. Only for battery replacement. Cost is the best I have…read morefound and they replaced it fairly quickly. The battery has a 3 year warranty (first 2 years free, 3rd year prorated). Nice owner and clean waiting room. Nothing to complain about.

Hevzi and his crew are great at what they do. They communicate excellent. Always giving me updates…read moreon the progress and great at returning text messages etc. One of the only shops that would take on the challege of working on my dad's old 1993 GMC Truck New Clutch, fixed rear main seal. 2 months later took it to them because I was having issues of it stalling out and missing They took great care of it and solved the issues. Old truck is running like New. Great affordable prices. Trustworthy shop. I'll be taken my wife and daugther car for future work when/if needed. This is the place. Thanks

Hevzi has been my family's main mechanic for YEARS now. We have referred him to several of our…read morefriends for so long and he consistently gives us amazing deals and low prices. He only charges what he needs to and delivers top quality repairs and restorations. We have bought 3/5 of our cars from Hevzi, each a great value, and each with 0 problems aside from the necessary oil changes. Everything he lays his magic fingers on is truly a miracle.

Travis is great to deal with. I highly recommend them. They do good work and let me know what I…read moreneed to do start thinking about rather than just doing everything at once.

Our truck's air damper was damaged and dangling underneath. Travis took the time to inspect it,…read moreexplain what the part does, and go over our options. He even removed the dangling piece for us and didn't charge anything. Really appreciated his honesty and helpfulness -- great service is hard to find these days! He definitely won our business in the future!

They helped my mom with her Kia when it stranded her here while she was visiting from GA. Seemed…read morelike genuine people that weren't just trying to take your money

Great, friendly service. These guys you can count on to be honest and professional. Very happy with…read moreour service here.

last week I randomly had an issue with my jeep renegade that just started violently wobbling while…read moreI was driving. my neighbor recommended Car Pro and so I called ahead to see if they could take on my vehicle if I had it towed there. Sergio answered the phone and told me yes he would be waiting for it to arrive and would have a diagnosis for me the next morning. True to his word he called me- told me parts that needed to be replaced, gave me a price that was extremely fair and said they would have it ready the next day. I had told him the car was in an accident last year and I was still dealing with the lawyer so I'm not trying to spend a bunch of money fixing up everything brand new on a vehicle I don't plan to keep. Sergio was understanding of that and stated exactly what needed to do to get it safe & drivable. In the past, I've gone another places where they do less work and take almost a week. The next day they contacted me about an hour before they closed, so I let them know I would have to wait until the next morning to come get it. I like that every time I called I spoke to Sergio. It kept communication very clear and consistent. when I picked up my car, he was very nice and got me rolling really quickly quickly. I drove to the gas station and I noticed a noise I drove back to him, they put it on the riser for me. he showed me what was making the noise and that it is from normal wear and tear similar to the parts we just replaced on the other side. He said we can get to it when I'm ready because he knows I didn't want to keep spending a bunch of money on the car. He assured my safety driving and was very honest about what I would still need to get done on the car. I feel very confident in the work that they did and I've been driving my car now for three days with no issues on the side that they repaired. It also comes with a one-year warranty of parts and labor. As a woman walking into a shop alone, I don't feel ripped off. I feel like they were being very honest, and I spoke to people in the automotive business who assured me I got a damn good price!

Been coming to car pro for a few years now. Paul and Sergio are the best. Oil changes are smooth…read moreand easy. Every time I need a quote on a repair I call Sergio. He is very knowledgeable and provides me with really good prices. They communicate everything and provide you with pictures. They don't try to sell you anything more than you need. I'm extremely satisfied with their customer service. They have an outstanding track record. We will continue to get our cars serviced with Car Pro!