Very happy with communication, work, and turnaround time. I've had miscellaneous dents and…read morescratches ive wanted fixed, and other places quoted me much more than the price what Fix a Dent was able to do the work for. In my particular case he was able to give me options with different price points and the estimates were very easy to get over text and confirmed in person. The work was done quicker than anticipated and I'm happy to have my vehicle back so soon looking great! Definitely recommend this business! I will return when I need body work again. Thank you so much!

had my 2015 Mazda CX-5 picked up for hail damage repair, and this has been one of the worst…read moreexperiences I've ever had with any business. The owner, Luke, made empty promises about repairing everything according to the insurance estimate, but nothing went as promised. When they returned my car, it was filthy, covered in dust both inside and out. After I washed it, I was horrified to find white dots on the hood, new scratches all over the sides, and an aftermarket tail light that doesn't even fit properly--it has a gap so big I can stick my finger in it! To top it off, they didn't return my car key with the vehicle, leaving me stranded without it for over a week. When Luke finally showed up to "fix" the new scratches, he did nothing but make things worse by attempting to buff them out in my driveway, leaving ugly marks all over the surface. The guy clearly doesn't know what he's doing! I've been trying to get Luke to fix the damage they caused, but he keeps stalling and making excuses. It's clear he has no intention of making things right. I've had to take this issue to court just to get some resolution. Do yourself a favor--stay far away from this place. They've caused more damage than they fixed, and now I'm left dealing with the aftermath. It's been an absolute nightmare, and they've wasted my time, my money, and caused me nothing but stress. [Update] The owner called me and tell me he's putting a lien on my car! This is completely ridiculous, considering the car has even more damages now than before. He's claiming he saved me $900, but how can he say that when the car is in worse shape? To make it worse, he advertises that he can waive the deductible and save customers more, but that turned out to be completely false. Instead of saving you money, he'll put a lien on your car!

Phone operator was very friendly. Driver was very friendly also as he even offered to take me to my…read moredesired location and once there helped me push my car into a safe parking space. Last the name of the company on the truck was Big Toe towing so I'm not sure if they've gone through an ownership change but great service nonetheless

Very pleased with the professional service provided by Bill. He arrived on time, took care of…read moresecuring the vehicle for the tow and was able to handle the fact our driveway was on a slope. The plus is he sent pictures of the vehicle when it arrived at the destination. I had tried contacting another towing service that never returned my calls, so Bill's proactive communication was a pleasant surprise. He was friendly, courteous and professional. I would highly recommend his service!

Brandon responded quickly, communicated with me the entire time we were setting up the appointment…read more I had posted late one night about my 2012 Ford Escape and he was here first thing in the morning. Price was lower than the other mechanics who contacted me. Very Professional. Extremely knowledgeable. Helped me understand the issues and what should be fixed right away and what to keep my eye on. He got here and did the job quickly and I have had no problems since. I will be calling Brandon from here on out.

He answered my message right away and came out this morning. Reasonable on price and was here when…read morehe said he would be here. Would use again.

Not steal customer cars. If it is towed the police require notice within 2hours, and the shop will…read moreknow who towed it, and there should be signs posted with contact information for the towing company so you are able to retrieve it, and the yard they put it in is required to send a certified letter notifying the car owner they have 30 days to retrieve the car. James said to me that the property owner will tow any vehicle that is on the lot too long. He told the police that HE was the one that called to have the car removed, but has refused to provide contact information for any towing company. There are no signs posted on the garage itself nor on the lot or the property. They never gave me an estimate on repairing the engine which is the reason it was on the lot to begin with. Since 0 stars is not an option I had to choose 1 to post this message.

My Charger was running rough and I took it to another mechanic. After $800 they could not figure…read moreout what was wrong. These guys fixed it for under a $100. I appreciate their honesty and integrity. Both are rare these days.

I want to share how grateful I am for the honesty and professionalism I received from Hunter and…read morethe team at Ultimate Car Care. They helped me through a very stressful situation involving a serious service mistake made at another shop. My vehicle had been returned to me with no transmission fluid and five quarts of oil poured in on top of the existing oil. I brought the car to Ultimate Car Care for diagnostics, and Hunter did a thorough, careful evaluation. What stood out most was Hunter's integrity. He could have easily taken advantage of the situation or exaggerated the damage, but he didn't. He was completely honest and straightforward, and he explained everything clearly. The Kwik Kar district manager even thanked Hunter personally for being truthful about the car not being damaged. That says a lot about the kind of shop this is. Ultimate Car Care has also done excellent work for me recently -- they replaced the spark plugs and coils on my Forester, and the car has been running perfectly ever since. Their communication, workmanship, and customer service have all been outstanding. I highly recommend Hunter and Ultimate Car Care. They are kind, professional, and trustworthy, and they've earned my confidence and my business.

Car was dropped off on a Friday night and key left in drop box. First thing Monday morning we…read morecalled and told them the issue. They completed a full inspection and sent pics of the issues, which was appreciated. I was able to confirm and decline what services we wanted done electronically and the job was done by the end of the day Monday. Thanks Bill!!!

The Addison Foxhole Garage is a fantastic shop to work with, you won't be disappointed. Preston…read more(owner and mechanic) is who I've worked with. He's honest, straightforward, and clearly knows his stuff. I've brought my car to him a few times now, and every single time he's been clear, truthful, and put in quality work. This last visit was no different--he told me exactly what my car needed (with zero pressure), explained everything clearly, and got it done right. You can tell he takes pride in his work, and it shows in the results. If you're looking for a shop that's reliable, trustworthy, and run by someone who actually cares about their customers, this is it. Don't waste time anywhere else.

BUYER BEWARE!! What a mistake I made choosing Addison Foxhole!…read moreThese gentlemen are both incompetent and have no idea how to work in a real business environment. I left a message about the wiring job for two DRL running lights that I had already installed on the fender of my Honda Rebel 1100 DCT. A gentleman named Preston called me and advised that his technician could do the wiring job easily. This is where I screwed up! I brought my bike to him to do the job. Big mistake on my part. On this first try, the technician named Dewan worked for 3 hours and got the wires connected but stated that he had to install a relay as the lights were not bright enough. So I had to take the bike home without the DRL lights connected. After 7 days and multiple phone calls, Mr. Preston advised me to bring the bike back to him and he could "get this job finished " BIG MISTAKE ON MY PART!! I'm in the Addison Foxhole waiting room. It's been 4 plus hours and no end in sight. His technician is not available and Mr. Preston will do the job himself WITHOUT the RELAY. - Mr. Preston is very argumentative and can't or won't tell me when he will complete the job. I'm stranded in Addison Foxhole waiting room. What an experience. I paid Addison Foxhole $159 after the first installation attempt. Addison Foxhole won't refund my money and advised me that this was his shop and he was working as fast as he could. As I said BUYER Beware!!! If the system would have let me I would have rated Addison Foxhole a zero rating if I could have.

Very knowledgeable mechanic! Don't let butlers age fool you, he is wise beyond his years. I needed…read morea tire replaced on my f150 and when I mentioned I needed Freon for the AC he said "I can take care of that for you" which I was not planning on for this visit. I am a female and most of the time it's assumed I have absolutely no knowledge of car mechanical issues/prices, I found his rates to be fair and very reasonable. I look forward to reaching out in the future for any mechanical problems. Highly recommend

Great service Quick and professional…read moreThank you for your help!! Friendly with good attitude!

Mike gave me terrible service over three days. My car wouldn't start, and he said it was either the…read morealternator or the computer. He showed up late twice and left without accomplishing anything. The last time he came, he texted saying he needed a timing belt -- which made no sense for an alternator problem -- and then he never came back. I ended up paying my mother the $350 she gave him, and now I'm having the car towed to Pilot Point. Nothing got done in three days, and we still lost $350. He is the most unprofessional person I've ever dealt with, and I would not recommend him to anyone.

Mike was great. Came to the house and got the jeep fixed quickly. Cost was very reasonable for the…read moretime spent and work done.