Our mechanic was on vacation so we decided to try someone local, 15 minutes from the house. Our…read moreservice vehicle had some vibration when idling - we replaced a few things previously but nothing cured it. We had them look at it and they determined the non Chevy parts used to replace the motor mounts were the culprit. But also told us tie rods and ball joints were unsafe. We got a really nice discount and auto was ready in 1 day. This shop is really professional - gave us our old parts back and explained everything fully. Price was exactly what we were quoted. Happy to say, we will probably be using them in the future because they are genuinely nice and like I said before, professional. Also being close is a huge plus!

Heaven Sent! Keith and Shane or (Sean) sorry I forgot...were super professional and communicative…read morewhen I had my vehicle towed to their facility. They went above and beyond to help me out in a super stressful situation as my Hyundai broke down with me and my infant far from home. They assisted in communication with the tow company when I had a second tow to the Hyundai dealership. They informed me of my locked engine diagnostic and was super nice to me in the midst of that rough news. The professionalism and compassion was top tier! Thats invaluable especially in the mechanic industry. Thank you guys again!

I had a great and honest service for an oil and filter changed…read moreBefore I bought tires and they were good quality I like this place, they seems honest

We have been loyal customers for years, which makes this experience even more disappointing. Over…read morethe past several months, we've discovered that our family was repeatedly charged thousands of dollars for repairs that either did not solve the problem or, in some cases, appear not to have been completed at all. The most recent repair was going to be well over $5,000. When we questioned paying for work previously that didn't fix the issue, the story suddenly changed and we were told the repair would be free. After having the vehicle looked at elsewhere, we learned the problem had never actually been fixed, and we were fortunate that the situation didn't result in a vehicle fire. Trust is everything when it comes to auto repair, and unfortunately that trust has been completely broken. It's frustrating and heartbreaking to realize that a business we supported for so long treated us this way. We would strongly encourage others to ask questions, get second opinions, and carefully review any recommended repairs.

No communication. No estimate provided. Extended wait time before work begins. My vehicle has spent…read more5 of the last 6 weeks there and each time it is "fixed" it's not and then a "new" problem is diagnosed. $3300 later and my vehicle still isn't fixed. Doubling down on repairs already made that were likely not necessary. Throwing parts at a problem rather than true diagnostics. Uses cheapest parts available

I found them as a last minute thing. They were just around the corner…read more I desperately needed to know what was wrong with my car. I told Levi what I was dealing with. He was very punctual & honest. He took the time to do a diagnostic on my car. Told me what the problem was. I flat out told him I wouldn't be able to pay for the cost. He understood. He didn't charge me anything. This is a business I highly recommend. This is a true auto shop that you can definitely trust.

Had a coupon for this place and made a reservation on a Saturday. Man, they were packed. I had wait…read moremore than an hour for the oil change. Not bad work, didn't feel pressured to get any extra service. Fair priced.

Do not waste your time taking your vehicle here. I sent my son who is a student at UNT to get his…read moretruck engine light checked. Just to get a diagnostic was 180$. They told him he needed all kinds of work including a new transmission ( 8k worth of work) Luckily, I'm in Fort Worth and had him bring the truck home to our mechanic. 150$ and a new coil pack and he's good to go. Ohh and the transmission is fine- no need for a new one. Do better guys!!!! I will never send him back and I hope so many folks read this and know you guys are full of shit and trying to take folks $$. Please get a second opinion if you go here!

We have been Strandes customers for years. We own one Dodge truck and two Honda vehicles. They are…read morestraight forward, honest, and fairly priced. They stand behind their work and the service is excellent. Cannot recommend them enough, but we do try!

They looked at and quoted me for a transmission repair and a few other issues. Because i was…read moredelayed picking up my truck they said they are charging me a storage fee and if i didn't pay they will tow away my truck to impound. The manager was rude and i explained i would pick up the next day. He insisted i would need to pay $175 in storage fees. I understand its my fault i waited to long for pick up. But being rude and condescending is not needed.

I had a nail in my tire causing it to leak air. I was recommended this shop on Facebook and they…read morewere able to help me right away. I was in and out in about 45 minutes, and the service was quick and easy. Reasonably priced too! I would definitely recommend them and return if I need to in the future.

Honest quotes that are competitive for repairs. They do a great job and are quick too! Highly…read morerecommend.

Had them do service on my AC unit since it was not blowing cold anymore. After 4 hrs waiting they…read moreclaimed there was a leak and to troubleshoot it. They claimed it was my blower motor. Wanted $5000 to fix it. Took it to another shop for another quote. The other shop asked if anyone had done work on the AC and we said yes. They found no Freon and the relay that runs the AC blower motor was missing. The shop replaced the relay and added Freon. It works perfectly now. Stay away from the con artists.

I went here today to get my car inspected. They were all so professional and friendly. I was in and…read moreout within 30 minutes. Going here in future to get any car work done.

Best local car shop in Frisco, Nolan and rest of the staff is great and cares. Prices are…read morereasonable and will recommend to any other locals.

I took my 2005 Accord to 3rd Street Garage to have coils and plugs replaced with 'OEM' parts last…read moresummer (2024). Just recently (in 2025), the engine started idling rough and the check engine light started intermittently going off, so I took the car to Christian Brothers. Christian Brothers said that the coils in my car were original (from 2005) and that the plugs were fairly new but were not OEM so 3rd Street Garage never replaced the coils, they replaced the plugs with non-OEM plugs and charged me for coils that they never installed. 3rd Street Garage also broke several of the plastic coil connectors and several spark plug coil boots which I now have to replace. I know this to be true because the car has never had the coils or plugs changed, my uncle was the original owner and I have all the service records. No doubt the fact that this car is older made the plastic coil connectors and spark plug coil boots somewhat brittle but none of this damage was ever mentioned to me by 3rd Street Garage, so I've been driving around with a compromised vehicle for several months, oblivious to damage caused by 3rd Street Garage. 3rd Street Garage charged me over $800 to do a less than mediocre job that caused more damage than it fixed and now, less than a year later I'm stuck with an over $1000 bill to replace coils and plugs and to repair the damage caused by 3rd Street Garage. IMO, 3rd Street Garage is dishonest and does not care one bit about their customers. If you use them you should be prepared to pay more than you paid them initially to fix all of the issues and damage that they caused.