Absolutely first rate. They saw us right away and understood the issue with the Permonil…read morewheelchair. Professional and personable. Recommend highly.

Why would you have your hours list of as being open and not be opened. This was an hour-and-a-half…read moredrive for for us. And quite tasking for someone with mobility issues as it is. Pretty inconsiderate. Not happy!

Medicare and durable medical equipment is a quagmire and ours was made worse when my husband had a…read morestroke shortly into initiating the paper work for a CPAP. Add new staff who found dealing with the military medical system a completely alien experience, and it was a mutual nightmare. Heather moved mountains, and then dug out of avalanches trying to work this out. Then we got a call from Brandon. Brandon decided the paperwork we had submitted didn't support the need, didn't offer solutions, then made notes in the chart that didn't represent the situation truthfully. So enter Jennifer...a sea of calmness and sensibility...Heather 2.0...who tackled it all again and worried out two options and an eventual solution. Be advised that the phone tree (press option 2...) does not place you in touch with the local office. This contributes to misunderstandings and irritation. The Houston (resupply) is working off notes. If the notes (like Brandon's, read aloud) are self-servingly inaccurate...they are not trained to deal with an irate customer...or to address the problem.

The billing department has real problem! You make a payment or return equipment and they continue…read moreto bill you or draft your credit card or bank account. when a previous problem occurred and I ma de multiple calls I finally had to go in person to resolve it. Now I made a substantial payment and was assured my credit card would not be charged. Yet I get an email today saying they are going to charge my credit card. Watch out for these peopl!

I'm pricing handicap accessible seating for my vehicle. I already know what I want and I'm looking…read moreto find a business that can install and sell me the seat. The people I spoke with at Alamo were unfriendly and completely unprofessional. If you are looking for someone to talk down to you and not help, this is your place.

From the owner: Specializing in: - New Car Dealers…read more- Van Rental & Leasing - Wheelchair Lifts & Ramps - Scooters Mobility Aid Dealers - Van Dealers - Van & Truck Conversions

Julie, Augie, and Sergio are the best! Check it out. Very accommodating. I sometimes look forward…read moreto going here!

They did a great job with my Mom's passing. My Dad was another story. We were told to give him a…read morecertain amount of Morphine, so we did. We had a helluva night. He was restless, kept trying to get up and run away. I broke my heart because I kept having to restrain him. We finally called the caregivers early the next morning. Through no fault of her own she had trouble finding the place. That day was so foggy I think London would have been proud. Once sh got there and saw what was happening, she asked us why we didn't call them. We didn't know we should've. But she was great! She ran my Mom and me off, and in ten minutes he was resting comfortably. She told us we could have upped the morphine dose. We didn't know that either. I suppose all of that should have been explained to us somewhere along the way. Maybe they told my Mom and it didn't take. Other than that they were good.

They delivered my knee scooter very quickly and the process was simple. The young lady who helped…read moreme was very polite and informed of their products and what would best suit me. Definitely recommend!

Ken installed four grab bars at a fair price. He uses heavy duty hardware to ensure structural…read moreintegrity of the grab bars and provides a lifetime warranty on the installation. I highly recommend Texas Senior Safety

From the owner: Licensed RN and Licensed Professional Home Inspector specializing in bathroom remodeling for…read moreSeniors / tub to walk-in shower conversion, grab bars, walk-in tubs, ramps and installation to increase accessibility, mobility and safety for seniors in their homes.

2/24/26 Great service!…read more I had a stairlift installed in my home. It took less than 3 hours. I would recommend them to anyone needing a stairlift. Extremely professional and friendly.

If you are having trouble climbing the stairs in your home, PLEASE check out this business! When I…read morefirst met the owners and service people, I was astounded at how comfortable they made me feel. They are kind, but also VERY professional in EVERY WAY! I always get an immediate response and they always do everything to make the customer happy!! They worked around our schedule to provide all that we needed and more. It's a family business and it's run by the nicest family I've met in a long time. PLEASE don't hesitate to call them for the BEST products and customer service in this business! Ask for Nathan or Deb!