Karen was so very warm and helpful. She made excellent…read moresuggestions when we asked for advice and patiently had my daughter try out different reclining chairs as she prepared for her upcoming surgical recovery. Delivery of items was made on time with several phone calls on the day of delivery updating me as to anticipated time of arrival. I very highly recommend this business and personally thank you Karen for being so very kind to us.

Always helpful and friendly. Spends the amount of time you need to determine exactly what product…read morewill work best for your situation.

Great service. Jason provided a quote and answered all my questions. Installed and demo'd usage…read more This stair lift is a life changer!

This company is the best Armando & Jake and all of the staff. They are so professional friendly do…read morefantastic work. I would give them more than five stars, but I'm not able to. Highly recommend them. Thank you!

Fairley is so friendly and helpful. She really knows her business and has lots of equipment to try…read moreout, rent, or buy!

Friendly, easy to work with, and reasonable prices. I highly recommend this company.read more

I moved to Austin recently and had to go through a surgery. During my recovery at home my current…read morebed isn't working out for me because of the surgery and I wanted a Hospital grade bed. A cousin of mine who lives in San Antonio mentioned about Primo Medical Supplies and had great things to say about these guys. I was a bit hesitant to call them as they are far away from my place. But I still gave it a shot. Owner tried to understand what my needs are and then came up with a quote that not only had good discount on the Bed rental, but also gave me a huge discount on delivery. Delivery was smooth and the delivery guy took all the covid related measures while setting up the bed at my place. Overall very smooth process. And I am super happy with my decision and thanks to my cousin as well who referred me here. It is important in this line of business to understand the patient needs first and then offer them based on their need and budget. And I think Primo Medical Supplies is exactly doing that. Keep doing the amazing work guys!

Before buying research on line. I was sold an item that cost $169 that I later found only cost…read more$25-$37. This is probably why they have a hard "no return" policy,

I was having trouble with the charger for an old Travel Scoot and Jason met me at the Network…read morelocation. He was friendly, helpful, kind, and his expertise was evident in his diagnostic activities. He diagnosed the issue as "user error" with gentle acceptance! He seems to love being helpful and accustomed to working with older people. After spending almost an hour helping me he refused payment and helped me out to the car. All of the employees that I encountered were knowledgeable and kind. What a pleasure to work with this company!

From the owner: We offer stairlifts, wheelchair ramps, porch lifts, patient lifts, and more backed by the best…read moreservice and support in the industry. Our local team sells, rents, installs, and services everything you need to make your home or business fully accessible. What makes us different? We have Mobility Consultants, not salespeople. We start with a free in-home or virtual consultation so we can learn more about your needs. Then we provide a no-obligation quote for your perfect mobility solution - we'll never pressure you into a decision. Our experts are certified to install and service each of our products, so we've got you covered. Questions or concerns? Give us a call any time - we treat every customer like family!

Mission Medical has been a pleasure to work with. We use this company to perform our annual…read moreelectrical safety inspections at my work and it has been a really great experience. They are always prompt to return a call or email, very easy to schedule with. The service tech we have had, Sean, he has been great! He has always been on time, courteous, efficient and easy to work/talk to. If you need an electrical inspection for your work place I would definitely use them.

From the owner: Mission Medical Sales & Service is a company that specializes in the following areas:…read morea) Medical Equipment Sales: New and Reconditioned Medical Equipment; b) Medical Equipment Repairs; c) Biomedical Equipment Repair; d) Medical Equipment Safety Checks; e) Medical Equipment Inspection, Calibration and Certification; f) Clinic or Private Practice Consultation; g) Medical Equipment Appraisals and Purchasing; and h) Medical Supply Sales; i) Surgical supplies Mission Medical Sales & Service works closely with hospitals, clinics, ASC's, family practice physicians, urgent care facilities, labs and more.

My family needed wheels for a 15 year old chair and we walked in 3 minutes before they closed…read more Sorry. Despite that they were very happy to help and we were able to get the parts we needed. When the gentleman in the back took the chair he went above and beyond the original repairs we requested. Not only did he change out the wheels but he also cleaned it up a bit and fixed the arm rest pads. He tightened at the screws and bolts and pretty much made the thing feel brand new. I didn't catch his name but if you read this for him make sure he know that he is greatly appreciated! Thank you to all staff that stayed late for us as well!

The prices here are gouged beyond belief. If you have the ability, use the Internet to find your…read morewheelchair, don't come here. When I asked the saleswoman why it was so much more expensive she gave me a political "we have distributor prices". It's just plain unethical to do this especially to our community elders and disabled people. Such a shame.

I highly recommend you look elsewhere for your medical equipment. The employees are lazy and don't…read morehave a clue what they are doing. The individual looking up insurance benefits is careles, and the billing company maybe committing fraud. I went to get a knee brace. They stated it was a brand new, never been used. Looked used to me. The place is disorganized, sloppy, and unsanitary. It has been over a month since my insurance paid them in full, and they refuse to reimburse me for what I paid. When I call, they give me the runaround. They said my refund was pending for review. I work in healthcare and for someone to say my reimbursement is pending review after my insurance has paid the entire bill is BS.

I recently had a knee replacement surgery in San Antonio. As part of my therapy, I needed to rent a…read moreCPM machine to help me reach a full range of motion, and purchase an ice machine to help with pain and swelling. Because my Post-Op appointment was moved up a week early, I wasn't sure how the CPM 3 week rental would play out. The MedEx Rep, Jason Finley was awesome. He gave me options and worked with me so that I could continue using the CPM machine without having to make the 5.5 hour drive to San Antonio to return it. Thank you MedEx and Jason Finely!