Justin was super helpful and patient. He took the time to explain the system to my 80 year old mother, clearly listing her choices each step of the way. He efficiently moved from our order to the next customer without making us feel rushed. I already knew I like the food here, but the staff are superior! read more

A staff was welcoming upon entering. Clean and organize open lobby . Speedy service . Indoor and outdoor seating available perfect for summer evening , pet friendly outside. Staff, accommodating and knowledgeable Perfect, serving sizes Cauliflower crust is an option if you're watching your carbs. Generous with pizza tops read more

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very good pizza I love it. I love the cheese from the pizza. I love my pizza. they have super nice customer service in Richland. wa

Food is crisp and great! Service is fresh and they welcome you soon as you walk in! Ambiance is so relaxing! read more

MOD Pizza - Marion blackberry lemonade - Fast Food Near Me - Richland, Washington

We have always loved MOD Pizza because of the variety and ability to personalize our pizzas exactly how we want them. I have loved every meal I've ever gotten from here, especially the salads, which are a great size and perfect for taking to work with me. Also, get lots of ranch! I love that they are an inclusive company who gives back to the community. Their restaurant is welcoming and has a great vibe. As a teacher, I always appreciate my free teacher pizza and notice all the other appreciation weeks they have too! I don't know why I haven't written a review sooner, but the service here is so good that I was compelled to write a review! The staff at our MOD Pizza on Queensgate is friendly, outgoing, and always willing to help. Shout out to Joey who sorted out our crazy pizza order and never making me feel bad for ordering a pizza with a million toppings on it I will forever be a customer here, as well as recommending it to anyone who wants some fresh pizza or salad... Or just a No Name Cake. read more

MOD Pizza - Pride Cake - Fast Food Near Me - Richland, Washington

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I went to Queensgate Mod Pizza tonight to get a Hawaiian pizza for me and Meaty Pepperoni for my hubby. I was the only customer at 4:00. I approached the counter and the female associate asked how many pizzas and was I choosing them or building them. I told her we were going to build. She started with the Hawaiian. I was under the impression you could ask for more of a topping if you wanted to so I asked for more marinara sauce. I asked 3x to get what I consider a regular amount. Then ham. More please, more please. Pineapple. Please put a lot on. Ok now some cheese on top. Crickets chirping. Yes, put cheese on top please. I was then told if I kept asking for more she would have to charge me for it. I'm sorry but WHAT?? Having hubby's made up was just as painful. I couldn't wait to get out. While the pizzas were cooking I got a lemonade. The first lid didn't work. Second lid didn't fit, third one was the one!! Now I put my straw wrapper and what I thought was both lids in the garbage. When I sat down to wait, one of the 2 male associates , sitting at a table, walked over, grabbed a lid i didn't get and he dramatically swiped it and threw it in the garbage then he and his buddy looked at me and started talking about me and the lid. My pizza was finally ready and I couldn't wait to leave. Needless to say, DONE! So done!! We won't be going back. The professionalism and attitudes need a serious check !! read more

Awesome crew working tonight. Great pizza and salad. This is the place to have dinner. read more

MOD Pizza - Fast Food Near Me - Richland, Washington

DELICIOUS PIZZA and a great staff of employees running the business. You're greeted as soon as you step in the door, and thanked before you leave. Very cool. If you've never been to a Mod Pizza, it's set up like a Subway or Papa Murphy's, where you go down the counter telling them which toppings to add. The pizza only takes about 5 minutes to bake, and then it's time to eat! The prices were great, too (only $8 for the standard "Mod-size" 11-inch pizza with as many toppings as you'd like). I'd recommend the "Calexico" if you like spicy flavor. Well done, Mod Pizza. Well done. read more

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First time trying MOD, I'm pretty picky eater so I wanted to let others know great food and the employees were very friendly, because of the service I will be returning... thank you MOD! read more

MOD was never a real competitor in OC or LA but once I found myself in TC with nothing close to the options I used to have, I found myself at its doors hoping for the best. I was pleasantly surprised. The prices are way cheaper than a typical build-your-own, but the drawback is that the dough is a LOT more thin. This could even be seen as a positive aspect for those who stay away from carbs... but it also means that anything more than 3-4 toppings can make your pizza into a flimsy heap that needs to be held NY style (folded in half). Also odd was that their greens are one of the first choices...blazed greens are not my idea of healthy greens at all. I miss being able to top them on the pizza at the end after the pizza is removed from the heat. Oh well, you win some, you lose some... Will be back! read more

MOD Pizza - Hi flavor - Fast Food Near Me - Richland, Washington

Zachary at Mod pizza here was amazing! He was so attentive and helpful and so generous with the toppings! He was so patient with my orders and super kind. I really hope his bosses acknowledge him! He's amazing! I really appreciate it, I haven't always have a good experience here so Zachary was a breathe of fresh air and a delight! read more

Pleasant, colorful and neighborly ambiance with great graphics, posters, and pictures. Prompt and personal service for building a pizza and / or salad and ordering drinks. They also have "full on" salads, offered in the same way, with various sizes, toppings, seasonings and dressings; you're the one calling the shots on the various types of, greens, spicy / non spicy seasonings, meats and other fixings including anchovies, ( for crying out loud ), and, of course, you get to choose the size of the pizza as well as whether to base it with white sauce or red sauce There are several different suggested and illustrated "styles" of or "themes" for pizzas to choose from. have opportunity to have all kinds of toppings, pesto, barbecue sauce and other seasonings. There are toppings you could have them put on even after your pizza comes out of the oven. Many and various types of drinks, both bottled, and at the fountain The crust of thin, fresh and tasty. If you don't try it, you'll never know how good it is. read more

Fun place for the entire family! I can have my own mini pizza (perfect size for my meal) with pesto, pickled onions, ricotta, olives, spinach, all the spices, jalapenos and anchovies and my family will leave me be in my happiness! read more

MOD Pizza - My beautiful pizza! Sooo pretty! - Fast Food Near Me - Richland, Washington

The pizza is always great here, and I appreciate their allergy friendly options. I was visiting from out of town and stopped in here for take out. When I went inside to get my pizza at the time it was supposed to be ready the dining area was very crowded. I kept moving around trying to find a place to wait and stay distance but there were just too many people in there. When I saw at least one guest moving around without a mask I knew it was time for me to make a change. The woman at the counter was very kind And said they'd bring my pizza out to me. I'm glad they're doing a good business but it was just too crowded for me. read more

I love Mods but they are inconsistent. Sometimes the dough is raw but this time it was burnt underneath and they put on my pizza that I didn't request. Oh well I will be back. read more

MOD Pizza - Custom Create Your Own - Fast Food Near Me - Richland, Washington

We eat here a couple times a month & EVERY time we get here to pick up our oder, when I call for curbside, they say it's still going to be 10 minutes...when people order ahead (especially when you order it almost an hour in advance) that is beyond horrible service. Poor time management!! This is literally EVERY time (& we've ordered from here at least 15-20 times in the past year)...it's really getting old and about to make them loose my business for good....how many chances am I supposed to give a place? I hate to leave a bad review but I've been more than fair to wait this long to do it. read more

Pretty good pizza but one of our pizzas was burnt the other was undercooked luckily the undercooked one could just be heated a bit more in the oven. read more

MOD Pizza - Custom pizza - Fast Food Near Me - Richland, Washington

I wish I could leave 0 stars. There was a hair in the ricotta, plain to see, just chillin (it was black), and when I told the girl building the pizzas it was there, she just grabbed it out and tossed it behind her and kept making the pizza and the SALAD. Ew. Also, 44 minutes later, no pizzas in hand. Stood at checkout for 10 minutes without being acknowledged. Employees could be seen in the back on their phones and slowly walking around talking. Paid by the hour, there was zero customer service, I almost walked out. I'm gagging thinking about the hair. Will advise the person who's eating the salad to eat at their own risk. Avoid this place if you have any self respect. read more

I LOVE mod and this location is so upbeat and positive. I go here all the time and they never disappoint. Food's amazing and so is the customer service. 10/10 recommend this location read more

AYCE toppings? and under $8.00.....YES! This was my first visit and I was impressed with the number of fresh toppings offered as well as the variety of toppings. It's pretty cool to be able to create a customized pizza. Just remember if you add a lot of toppings ask them to cook it a few more minutes so the middle doesn't get soggy. I did not order a salad but the lady in front of me did and it actually looked really good, super fresh and was really big. There's plenty of seating indoor and out. Staff is fun and super energetic :-) and pizza came out of the pizza oven pretty quickly. There's beer, teas, fresh juices, fountain drinks and milkshakes. Great spot to grab lunch. read more

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Mod Pizza used to be fast. Now they're painfully slow. We won't be back. One hour to order and get your food is WAY too long. Aside from the slow, the place has gone downhill. It was dirty, understaffed, boxes in the seating area....sad. read more

Great place for quality pizza, kid and budget friendly! MOD pizza is better than the other "make your own personal pizza" chains on the east coast and absolutely the cheapest. You can ask for as much or as little toppings that you want, no extra charge. Less than $8 for a personal pizza. Fresh toppings, unique drinks, and fast service. Hopefully you get in with no line like I did :). After lunch rush before dinner time is your best bet. Worth the drive! What we ordered: 3 create your own- all with marinara sauce and extra mozzarella. Add salt and pepper and/or oregano for flavor -Canadian bacon (delicious), pineapple, roasted garlic, add Asiago -Ground sausage, olive, pesto sauce. Add Asiago -plain cheese read more

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Do not order for pick up! Ordered their 4 pizza/salad/cake meal for pick up. Pizzas had minimal toppings except garlic there was tons of garlic cloves...pizzas were cut very unevenly, Two pizzas were wrong sauce & wrong toppings, no pizzas were in their correspondingly tagged box, top pizza was smashed so toppings all stuck to lid, salad was partially cooked & HOT from sitting on 4 pizzas, one cake smashed in half by the cardboard box lid. Seriously?! It took more effort to shove that box lid through the cake than to just jostle the cakes into place! Customer service was atrocious! The dining room was filthy. Not a clean table in the place. Customer to employee ratio was 2:1 so there was no excuse! Only employee moving was the kid pulling the pizzas out the others were frozen in place. So disappointed. read more

Stood in line to order for over 20 minutes. The line didn't move because all they focused on was online orders and didn't give two sh*ts they had 20 people in line. read more

OMG ! I drive our school athletes to eat here after the game. It's my first experience and I must say...best Pizza and atmosphere ever. The crew Caleb,Yvette, Amber, Justin , Dakota, and Steven were so helpful choosing a Keto Pizza for me. YUM! You now have ano loyal customer. read more

I personally just discovered MOD Pizza a few months ago in Northwest Washington. My daughter turned me on to them, and their fabulous No Name Cake. True fans will recognize IMMEDIATELY what it is based on. (We've now purchased 20 in repeated trips!) The mini pizza is perfect as a meal for one - without leftovers to carry out, and COMPLETELY customizable, all the toppings you want for less than five bucks. read more

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What an absolute joke this place is. I waited 40 minutes for a pizza when it said 17 not once but multiple times. My mistake for believing it would get better each time but it's absolutely ridiculous how long I have to wait everytime. i won't be coming back anymore read more

The fat purge continues. In it to win it. Rolled with salad meat veggies balsamatic dressing. Duty got the avocado spinach pizza with gluten free crust. Ben and his mom stopped in. They both went supreme pizza. Glad they pay the kids a normal wage instead of Seattle Ocasio wage or we wouldn't be able to eat here and enjoy affordable food and fun. Tony and G got chicken bbq pizzas. This time raubert flew with Haulinz. I think Baub is snapping out of it. He picked up the tab which was nice of him. We just missed Vance. read more

MOD Pizza - All of the above salad. $8. - Fast Food Near Me - Richland, Washington

I would give it lower if I could. This is not the first time that we have received burnt items on our pizzas. But this is starting to get a little ridiculous. read more

MOD Pizza - Burnt garlic all over the pizza. - Fast Food Near Me - Richland, Washington

Went to Mod Pizza the other day and wasn't sure what to order. One of the employees was so helpful -I believe her name was Alisha. She helped me and I had a delicious pizza. read more

MOD stands for Made On Demand. For $7.67, you get an 11" inch individual pizza to your specification and liking. No more half this or that with your spouse/partner. Thank goodness! Now we can both get the pizzas of our dream. Exaggeration? Maybe but hey, I love my own personalized pizza. I hate olives! The line can be a bit long (still a line at 3pm) and the wait is about 15 minutes but well worth it. There are over 30 toppings between sauces, cheeses, meats, veggies and finishing sauces. The staff are friendly and helpful. This has become my favorite pizza joint in TC. read more

MOD Pizza - Fast Food Near Me - Richland, Washington

I walked and was greeted with a nice hello. I was helped by Alisha who's suggestions for my pizza was perfect! I loved my pizza and I will be coming back for more and Ill be recommending Mod to family and friends. Thank you Alisha for the excellent customer service!! read more

Been here 2 times in only 3 days...so that should tell you something right there... My girlfriend will tell you that I'm not a big Pizza fan...so there again that says more. Awesome selection, quick service, and DELICIOUS!!! Add more BEER ON TAP THO PLEASE Pic is of the Mad Dog w/ chicken, artichoke, and jalapeños added...and red sauce dallops!!! Soooo good! I'd post a pic of my "Ella" but I ate it all already... read more

MOD Pizza - Fast Food Near Me - Richland, Washington

Very disappointed about yesterday!! I went in at around 6:10-6:20 and you can tell it was busy I waited in line when I saw the pizza rack full of pizzas, and I see some girls working behind where all the toppings are and I was more paying attention to the manager I believe who had a black shirt kept getting mad at her employee who had a yellow bandana on kept reaching over the manger grabbing topping to make for another pizza she reached over like 4 times and the manager kept getting bothered it was busy! Like it's not her fault she kept reaching over! Not only that I went to pay and then back to my car. Note that I ordered two mod pepperoni pizzas I got my order brought out and since I live 2 hours away I decided to eat when we were on the road home I didn't notice I had 3 boxes of pizza 2 of which were mine I opened the very bottom one surprised they gave me a free pizza but NO it was a box that had 3 slices of pizza who I believe one of the employees were eating it and misplaced it in my order VERY GROSS and I always come here to order!! read more

MOD Pizza - This pizza didn't even have my name or a description of my vehicle so it had to be the employees working yesterday !!! - Fast Food Near Me - Richland, Washington

The wife and I went to Mod Pizza at Queensgate in Richland. Ordered a pizza and salad each. DO NOT EAT THE SALAD HERE! There was a slimy brown piece of Romaine lettuce in my salad. Tried to get the attention of one of the workers so I wouldn't show them the lettuce in front of their other customers. No avail. She ignored me. Took the salad to the front. Showed the young workers the lettuce. First thing she asked if I wanted another salad!! No. This is how foodborne illnesses start. I would like my money back. No problem there. I told the young 20 something girl that I would be happy to wait if she wanted to dump the lettuce before she refunded my card. She looked at me like I had 2 heads. She did not have any clue as to why she should not serve any more lettuce from that bag. Crazy! Don't you have to get a food servers licence any more? Seems like Starbucks owns Mod Pizza now. Hope they take notice. read more

We love mod pizza. As many toppings as you want!!! Go crazy! Think of the pizza crust as a base for the masterpiece you'll be creating. Keep in mind, the line is usually long at peak hours (15 min wait is pretty normal for us). You can mobile order but then you can't be picky with topping amounts (you can say "a little more please" if you're watching them make it). The inside is always clean. Their ding-dong dessert is really good and their mixed lemonade is delish. They also serve wine! If you're on diet restrictions, they make a gluten free crust or you can get all the same toppings on a salad. read more

Great pizza that you modify as you wish. Every time I go here, there is a long line to order but you don't wait too much and it's worth for the delicious food you get. Cool music and good service. read more

MOD Pizza - Fast Food Near Me - Richland, Washington

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I was at MOD pizza today in Richland Wa at 2803 Queensgate Dr, and there was the most horrible customer that was loud about being racist and literally told the associates off for no reason at all. The customer ordered then refused to pay and was incredibly rude as he left, the associate was amazing and said nothing to this man as he publicly tried to humiliate him for no reason at all. I Door dash at this location often and have to say they are an amazing team that not only communicates with each other they have amazing customer service and I hope this team knows that they are amazing deserve a 5 star review read more

What a mess!! This place was overrun during the pandemic and social distancing hasn't been enforced. When I went there were at LEAST 80 people inside and the staff was packed behind the counter. That said, the staff was super nice and doing the best they could with the gigantic crowd. I had to go inside after my pickup order seemingly disappeared which I absolutely should not have done with my health problems. (During Covid winter 2021) There was a big family full of screaming children seated and eating next to the takeout counter. Eek!! Pizza was pretty good and actually didn't give me a stomach ache although the cheese was lacking. I'll be back for takeout on any day other than the weekend. read more

My sister and I ate here twice and is always satisfying! I like how light it is and has authentic taste and smell. Highly recommend. Also love the ambiance!! Definitely coming back! read more

MOD Pizza - My customized mod pizza!!! - Fast Food Near Me - Richland, Washington