Great staff and service! My family has been coming here for like 25 years. Recently I left some clothes there for like over a year and they did their due diligence to call and remind us to pick up, instead of just donating it. During the pandemic, I was pregnant and had my toddler in the car when I had to drop off and pick up and the sweet lady in the front offered to come to my car to pick up the clothes and to deliver the clothes to my car once it was ready. That was so nice and accommodating. I highly recommend this small business! read more

Wow.. i almost got robbed at this place they wanted to charge me $80 bucks for dry cleaning 6 beanies no rush, no same day. i said, Hell No... Went down the street, same work for $35 Thanks for motivating me to look for the same service some where else for better prices. read more

Overpriced and Very Disappointed A couple weeks ago I dropped off a simple cotton top, asking for the sleeves to be made 2" shorter and was quoted $15 by the seamstress (older lady). When I asked why, she pointed out that the color was an unusual shade of blue and she would have to get thread to match. I was preparing for a trip so I agreed. When I picked up the top a few days later, it was clearly a lighter shade of blue, making the stitching very noticeable. While I'm not too picky, the fact that I had to pay $15 for a small alteration to a $25 top was irritating. I sew sometimes and anyone with experience knows that a darker thread will hide better than a lighter one. I really feel taken advantage of and cheated because the seamstress didn't even bother to do a halfway decent job. There are lots of places in Downey that do small sewing fixes but Model is closest to me and I've been going there for over 10 years for dry cleaning etc. Never again! read more

I drive her all the time for my papa. He wears three-piece suits and is a regular customer here. I do most of the picking up and dropping off. Customer service is always so nice and I always do same-day pick up. If that doesn't say service, I don't know what does. read more

Model Cleaners & Laundry - My papa wears three-piece suits All day long! - Dry Cleaning Near Me - Downey, California

Best Dry Cleaning service in Downey. They are very professional. I'm very impressed about their service quality.

I had an emergency before my friends wedding. Woke up and for some reason my dressed was wrinkled. Called them up and told them my problem and they told me to come and I was in and out in 15 minutes and with an awesome price too! Definitely recommend and coming back! read more

Model Cleaners & Laundry - Dry Cleaning Near Me - Downey, California

Please be careful when dropping off clothes here with Adela as it may get lost. I have been coming here for over 2 years consistently and I bring in stuff quite often....had never had a problem until today when I walked in to pick up my stuff and it was missing. I walked in to find that "nothing had been dropped off" according to the owner. It took me about 30min arguing back and forth with the owner about what could have happened to my stuff, he ran the belts to see if I could spot my stuff but I didn't. He looked up my profile, my number, nothing was logged in under my name or number and for my luck I misplaced my receipt somewhere at home and Adela the lady who logged my items was on vacation for two weeks. Therefore, the owner said nothing could be done until Adela came back. I ended up driving all the way back home(despite the fact that I had a million things to do on my day off) and finding the receipt!!! As the last picture shows, the items were logged in under someone else's name! I was very disappointed with the way the owner handled the situation. I asked him what would happen if the items were not found, his response was "if they're not here, they're not here".....I'm just glad I found the receipt and got my items, as amongst them were two Gucci scarves....would've been a loss for me as the owner is very insensitive. Once I came back with the receipt no apology was given...owner just said "oh you found the receipt".... read more

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I had been coming here for a few years but seems like it's under new ownership or something. Awful customer service! I took a winter coat among other items and that one piece went missing my coat. I understand that it can happen but what I can't understand is the attitude I get from the staff when asked where's my coat? Almost like if it was my fault!? I went back three times hoping to find my coat and until now I haven't even heard back. read more

I paid cash when I left my laundry and they didn't put it in the system. So they made me pay again when pickup. Horrible service! Will never come back read more

Since my last review, I tried this dry cleaners one more time. I am glad I did. The clothes came out great! The one thing that impressed me the most about this dry cleaners is the owner's passion and dedication to (1) his customers and (2) continually improving the service provided. The owner reached out to me and wanted to learn more about the issue with the creases in my husband's shirt. He was open and receptive to what I was saying and figuring out how to resolve the issue. It's a rarity to find owners who reach out to their customers, are open to feedback, and then immediately implement that feedback into the business. It's what makes this place stand out from other good dry cleaners. read more

Hands down the best in any town. I've been coming here for ten years now. I used many other big name cleansers only to be let down over an over. Model cleaners goes above and beyond. They dont just clean what I drop off, If there's a tear or a garment isnt worth keeping any more they will CALL not text or email or wait till I come back and let me know. I'm a single man and no time for certain things. They take a lot of stress off my life knowing they will do a good job and keep me looking good at work. Customer service is what always brings me back to any business. Here I need not worry about my wardrobe, that I do invest a lot in. They not only do a great job, THEY CARE. Thank you all for helping me look good! read more

Yeah, these guys are really good. They are located in a tough spot. Great location. However, the only way to get in is if you're traveling north on paramount Bl. or West on Florence. That's it. It's right on the corner. Took two suits and six dress shirts to get dry cleaned. One of the suits needed a zipper replaced $12. Total for the two suits, zipper and dress shirts was about $48. That was very steep. They do write your name on the inside of your shirts which is complimentary. I just cant get myself to paying that much again for my dry cleaning. The end product was very good. If you got that kind of money to drop on dry cleaning. This is the spot. read more

This place is great. Taken dress pants and suits there 2-3 times in the past month. Staff is courteous and turns around garments quickly. Shopping center has reserved parking right in front of the door so you can literally be in and out in 1 minute. read more

service here is amazing been coming here for about 2 years and i've always been amazed with the final product! the people up front are super friendly as well, and i have seen their prices go up but i get it because all the prices go up anywhere you go. by hand the best place to go i definitely recommend! read more

THEY DO AN AWESOME JOB!! We are very happy. Brought my moms 30 year old wedding dress and it looks brand new. 30 year old stains are gone!! Can not recommend this place enough. read more

I choose this place awhile back due to their speed of service. I tried their tailor with some $110 nike tech pack pants that I purchased. I was afraid they weren't going to do a good job because of the material and stitching. I picked them up today and they did a great job; exactly what I wanted. Thank you! read more

I took two simple wedding dresses the week of my wedding to get steamed. I was able to pick them up the next day without issue. They looked perfect! read more

I love this place! Very professional ladies working here and the owner always greets me!

I work in sales near LA and needed a dry cleaner that can keep my business attire in tip top quality. I was pleased with the friendly and prompt service. I was also impressed by how crisp and well pressed my dress shirts came out. Will definitely being coming back read more

I want to first start to say that all the staff are great and great me with a smile. Model Cleaners can work with you if you need a next day pick up. The place is very clean and they can do alterations. The fix my mom's knitted blanket that she did. I can't even find the spot that they fixed shows how well they did. Nearby places you can go when you leave you clothes are a liquor store and a donut place. read more

tI've been going there since the early 90's....then I moved, and came back to LA and now am a regular there again. The attention to detail is great. The place has been renovated off an on throughout the years and I've been to other places to try and save some cash on dry cleaning, but although I found cheaper, I got what I paid for. Here they are priced right for the level of attention you get to your clothes. There is a woker, Rebecca, that knows my name and brings my order up before I even get out of my car when I park in front! That's cool service. Way to go Rebecca! Another thing I like about this place is the owners are there most of the time, and you always are seen right away by anyone that is closest to you. There is no "wait for the worker" syndrome. its "hey you are here, and we like the fact that you came" 5 Stars all the way! read more

Beware: Clothes shrink. I've been coming here for a few years now. I usually have a good amount of clothes dry cleaned but every here and there my clothes would shrink. The first time I noticed it I thought I gained a lil weight so I brushed it off. It was still wearable since I use it with my suits and I tucked it in anyway. Then a few months pass by and it happened to 2 other shirts. This is when I addressed it to the girls in the front. I was upset because my shirts are all kinda pricey. (All my shirts are at least $85 + the cost of tailoring them) . Then they said "they wash them and it was most likely because they used water". I would need to request dry clean only and it would be $1 more. Also they said to take it to the cleaners before I get it fitted. Ok, I did. I take clothes there almost every other week but I was taking longer to take my clothes because I was kinda worried they would get messed up(but still loyal to this place). Then I took a new light blue Tommy Bahama shirt I wore once while I was on vacay. I got it back and it was a little tighter and a little faded. I addressed it to the girl with black hair(the bigger one) and she seemed offended. She didn't do anything to accommodate my concerns, she just said some of the shirts just shrink. I left it alone, like a dummy. I brought a few clothes back and things were going ok until 2 weeks ago I brought a new Lacoste polo shirt to clean for the first time. I get it back and it doesn't fit me anymore. I returned and the blonde lady said to bring it back and maybe they can stretch it back. She's always super friendly and still was when I told her about my shirt. I didn't take it back, I'm just done giving this place a chance. Today I took a stack of clothes to a different cleaners. I've been coming here for years and it's frustrating, and I was paying a $1 per clothing to make sure there's no water being used(shrinkage). I was spending between $50-$120 a month in dry cleaning my clothes. The reason why I'm giving it a 2 start is because I've been coming here for years and the blonde lady has always been super nice. I know people lose or gain weight but I haven't gained or lost more than 5lbs, that factor is out of this equation of clothes not fitting. Clothing that shrunk- - Tommy Bahama button up $95 - Robert Graham dress-shirt $125+$25tailoring (it was my favorite shirt.) - 2 Nordstrom brand dress-shirts $85 each - Lacoste Polo shirt. $95 - Bugatchi dress-shirt $149 You can see how much I've lost in clothing, I'm just dumb enough to have lasted there for so long. I've asked around from tailors to other dry cleaning places and they said it shouldn't have shrunk. Maybe the person in the back was in a rush and didn't dry clean it like they should have. I'm trying a new place and see how that goes. Hopefully I don't have to worry about my clothes not fitting anymore. I've taken my suits & jeans there as well, nothing has happened to them. Just be careful and catch right away if this happens to you. read more

I have been there client for more then 10 years . I live in Whittier area and always have been loyal . The best service and always reliable .. read more

This place is great! Most customer friendly cleaners I've ever been to. I needed my suit and dress shirt pressed in a hurry. I was expecting to wait a couple of hours. Instead they had me out of there in 10 minutes. I will definitely be coming back here for all of my dry cleaning. read more

I leave articles of clothing here for cleaning & alterations. I am very picky when it comes to cleaners, as I often bring things in for alterations. I have had problems other places & I ONLY trusted my clothes at Sloan's in East Los Angeles, they are the best. But, I tried this place since it is more convenient for me (closer to where I live). Never had any problems, they are friendly, fast and accurate. I will continue to bring my garments here. read more

Model Cleaners & Laundry - Dry Cleaning Near Me - Downey, California

I trust Model Cleaners with all my clothing. They do a thorough job of getting stains off without ruining the garment. I bring suits, jeans, and all my button down shirts to this place. Never disappointed and their prices are reasonable considering the A+ service and work they do. read more

Model Cleaners & Laundry - Dry Cleaning Near Me - Downey, California

I only went here once but I will definitely be back soon. I took a dress to get cleaned and received great service from the woman up front. Very nice and welcoming. My dress came out really nice as well! I recommend this place for your dry cleaning needs! read more

Awesome service!!! Great staff. This place is great. Staff is very friendly and honest. Clothes are always cleaned well. I have accidentally left some cash in my pants, and both times they returned it to me. read more

TI've been coming here for years! I didn't encounter one incident a while back ago with a dress. The owner reimbursed me what my dress was worth. When I gave him the price, he didn't even hesitate questioning me. Accidents to occur, but I was very impressed the way the owner handled the situation making me a faithful customer. Then I moved away, but had left two items to get fixed. 8 months later I came back and my clothes was still there in perfect condition. I've had alterations done, tears repaired, zippers replaced and same/next day dry cleaning. Not once have I ever had a problem. They are honest as far as the handling of your clothes. I'm always happy with my results. After 10+ years, I keep coming back knowing my clothes are in great hands!!! read more

Super friendly & extremely professional. Quality work so much so that I've never been disappointed. Almost a shame I'll be moving soon & wont be able to use them much longer. read more

All the ladies working the front are awesome, Always greeting you with a smile and a big hello. The guys working the back do a great job. I highly recommend them. I've forgotten excessive amounts of money in my pants pockets more than once & have gotten a phone call within 30min of my drop off to return, the first time it happened they couldn't get a hold of me since I was out of town for a couple weeks & upon my return they handed me my money. At that time I had just started using them. I can only imagine what my other cleaners found & kept since according to my ex girlfriend this is a norm for me to forget and she would find as well ( $200, $300 & $700 ) read more

I've been coming to this cleaners for roughly four years now. They do an extremely good job and always have my clothes ready on time--no matter how much I bring. I really like the work this cleaners does. The prices can be steep, but I guess that's just the price you pay for quality. read more

I requested a quote through multiple locations through here and they were the only one to respond (thank you by the way!). Walked in, dropped off my pants, and picked them up the next day. Prices are good and the work was excellent. They've won my business. read more

By far the best dry cleaning in the area. I've been coming here weekly for more than a year now and my clothes are always fresh and clean. Never any issues with pickup. Friendly and professional staff have earned my business for a long time. read more

They lost my shirt!!! I went in and they informed me that "the tag fell off" and told me to come back later when the manager was there to see if it's in the back (bullshit). Then when I refused and tried to pay with my debit card their computer "stopped working" (they probably couldn't figure out how to apply the discount). I told them to give me a paper receipt and that I wouldn't come back. Terrible customer service! Never coming back again! read more

Saddened that the price has went up so much. $4.99 per shirt? I dropped off my clothes not knowing the prices went up and there are no signs with pricing (kind of sneaky in my opinion). I can literally buy a new shirt after bringing a shirt 5-6 times here. Not worth the price since I've never noticed anything special about this place other than it's close to my house. read more

I started bringing me suits here for cleaning and pressing and I have never had a complaint. I also had some of my suit pants tailored and everything came out excellent. Their prices are also reasonable for their quick turn out rate. read more

I bought a very expensive sweatshirt online that came with some stains. I was very worried that it would not come off but I came to this dry cleaners hoping they can help. The service was great and they ended up taking the stain off along with the other markings! I am very happy with the final touches. I will be coming here again. It is a little pricey... read more

Fast service and turnaround. Prices are a little high, but im satisfied with theit service.

Owner and staff are always on it! Great work and fast turn around. Very good quality dry cleaning. I've been coming here for years and they are very consistent. Just now I picked up my uniforms and they gave me $5 that I accidentally left in my pocket I'm happy and will continue to keep my business here. read more