Just successfully finished upgrading my very first gaming PC all by myself and this shop was the…read morereason why. In 2019, I visited this shop to upgrade my GTX 1060 to a RTX 2070TI... little did I know I would be making the biggest mistake of my life. The shop owner took advantage of the little knowledge I had with gaming PCs and overcharged me an arm and a leg for a graphics card, additional hard drive I hadn't requested, installing an SD card I had already purchased, upgrading my motherboard and CPU. He slapped on a few stickers to the case and called it a day charging me nearly 3k for few improvements. After breaking down the receipt I noticed he charged me over 1k for LABOR. I never confronted them because, again, I hadn't had the experience or knowledge building computers. 5 years later, it's a whole different story. DO NOT trust this shop, DO NOT trust the owner(Charles) regardless of whether and when they're reopening the shop. They are NOT trustworthy people that will rip anyone off first chance they get.

My parent's broke the antenna on their DSL modem/router/wireless access point thing while moving…read moreit. I forgot to pack my 50ft ethernet cable for the trip home so wanted to get a replacement antenna locally since by the time an Internet sourced one arrived, I'd be back in CA. So off I went in search of antenna . . . Best Buy: "Huh? Antenna? Wifi? Dunno. Maybe try xyz?" xyz (Local independant electronics store who's name I can't remember): "We don't carry anything like that. Maybe Radio Shack?" Radio Shack: "We could special order something for you. It'll take like a week. You might also try Computer Haven 4 doors down." Does no one else break these things? Mail order only?!? My frustration level was rising with each failed stop. Computer Haven front register guy: "Hmm. Don't think we have anything like that. I'll check." He goes in back. Another guy comes out and I show him the old antenna. First he says no, then pauses . . . he takes the antenna and looks at it a little more closely and says "Just a second" and goes in the back. A minute or two later he comes out with another antenna. "This was from a broken router I was about to throw away. It's a little larger, but has the same connector so *should* work." Me: "How much?" Him: "$5?" (Half price of anything I could find online and no shipping!) Me: "Deal!" As you can see, I'm now connected to the internet from my laptop! Score! Thanks Computer Haven guy!

Repaired and serviced my old Sansui AU-D9. Sounds as good as new. The price I paid was modest…read more Couldn't be more satisfied. Thank you, Jim!

Serviced my Marantz 2285 perfectly. Versus reasonable and excellent communications. I definitely…read morerecommend

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

I recently needed my MacPro 13 battery replaced. Orada Tech Repair contacted me within 15 minutes…read more They ordered a new battery and they repaired it. Mac is up and running. Quality of service and repair was excellent. They were very accommodating and scheduling was fast and efficient. Pricing was very fair. I highly recommend ORADA TECH REPAIR.

really quick little review here. I gave his place a call. It's a Saturday snowing afternoon. I was…read morelooking for a part that he did not have, a diode, to be exact. The gentleman took his time assisted me suggested where to go.... To me that means a lot if they don't stock it, they assist with finding where I may find it.... Other places would be saying, "no we don't have it I don't know where you can get that...". So five stars to you for your customer service.

I DO NOT RECOMMEND anyone to use them. They seem like they might be operating in a discriminatory…read moremanner. I had a confirmed appt which they then did not honor. Also, very rude. If I could give zero stars, I would. I DO NOT RECOMMEND.

Very disappointing experience. I am an older woman and trusted them completely to install a dash…read morecamera. They attached it to the rear and front. They never helped me install the app on my phone even. I ended up asking some computer friends to take a look. The friend helped me get my phone connected. The rear didn't pick up anything, and for a month there were no recordings done. I went back to Ultimate and asked them for help as the rear camera wasn't working. The told me nothing was wrong. I went back two times and eventually ended up going to another place where they told me the camera installed was older and not the right model for my car. I got the new place to install the correct camera for even more money. So for several hundred dollars I have a paperweight of the camera Ultimate installed. I wonder if they'd treat their own mothers the same way!

Best customer service ever! I came to this Best Buy beginning of June to purchase appliances…read more(fridge, as well as matching SS stove, hood and dishwasher) after my fridge broke. Kevin, the ginger, helped me out. He was patient and dedicated. I then had an issue when i decided I wanted a different fridge. This is a long story I will make very short... I called the customer service number and the woman who helped me (I'm sure she was from overseas) kinda screwed up my order. Then the delivery was another issue when I called customer service and the person who helped me cancelled my order at my request but not the delivery and gave me a partial refund. I decided to go back to the store and was assisted by Sumit. Just like Kevin, Sumit was wonderful and got things back on track. I'm also mentioning the other team members who were polite and helpful when I entered the store. Not sure why the low reviews, but my experience was five stars!

went to this store to buy a pair of meta sunglasses for my husband for his birthday. The sales…read moreassociate gave me a couple to look at it and I told hm which one I wanted. He then goes and gives me a box. I didn't double check the box because why would he give me the wrong ones? Well, he did, and so when my husband opened the box today for his actual birthday, they were the wrong ones. Best buy will not honor the exchange! The said its been more than 15 days....well yeah, I bought it 20 days ago because I am a good wife. The guy gave me the wrong ones! And this is why I will not be going back to best buy ever again.

My vacuum broke down on a Sunday and I had it back in 4 days!! John called me the day after I…read moredropped it off and explained what he needed to do and how long it would take. I'm very happy with the excellent service I received and would highly recommend. Louise Webster Matawan

Really bad customer service, I had my tv fix, 8 month ago, and now is having the same problem, I…read morecall to ask about warranty, and Norah I think that her name, keep saying the same sentence to me, "warranty is 90 days", I said okay, but what about the replacement piece,... warranty is 90 days, she don't let me finish my questions, with a really irritated tone. warranty is 90 days,warranty is 90 days,warranty is 90 days,warranty is 90 days.