We have had our system for 10 years. We love our solar. We wanted to make sure everything was…read morestill functioning and that we were maximizing our productivity. Our experience from beginning to end was better than hoped for. Our dealing with Chris on the front end and our tech were all professional and dependable. We definitely would do business with this company again. They don't offer an annual inspection plan but if they did we would sign up. Solar is a big investment and having someone look at it annually who know what to look for would bring tremendous piece of mind.

Green Muscle installed my solar and Powerwall on December 31st. They sold it as a single day…read moreinstall because my system supposedly wasn't complex. What actually happened was weeks of touch and go work by several different techs before the system did what I was told it would do when I signed the contract. The crew showed up on time that first day. Joseph, the lead, showed up an hour late. At the end of the shift he made a point of complaining about staying late, which was him making up the hour he'd missed, and they wouldn't stay the two hours it would have taken to actually finish. The job got left unfinished and my Powerwall got left sitting outside uncovered. They had to send a tech back out on a separate trip just to put the cover on it, and this was during a stretch when we were getting scattered showers. Before the install I told Andre, my project manager, that I didn't want panels anywhere roof vents would put shade on them. They installed two right next to a taller vent anyway, so depending on where the sun was, one or the other sat in shade for part of the day. If you're looking at a string inverter system, this matters much more than it sounds like it should. Panels on a string are wired in series, so the entire string produces at the level of its weakest panel. A single shaded panel doesn't just cost you that panel's output, it drags down every panel on the string for as long as the shade is there. That's the whole reason I brought it up before they started. They ended up having to come back out and relocate both. The backup is the part I'd want anyone considering this company to read. I never asked for anything less than whole home backup, not one time, and I signed on the assurance that my whole house would run on solar. What was actually written into the contract was partial, essentials only backup. When I raised it, nobody at the company could trace back a single piece of communication showing how that decision got made or who made it. Then after the install it came out that the solar couldn't see any load that wasn't on the backup panel, which meant most of my house was never going to run on solar the way it had been described to me. Their answer to that was an energy monitor. I spent weeks troubleshooting it before we established that it could only see half of my EV charger's draw, so it was never going to solve anything. Their next proposal was to move the charger onto the backup panel and bill me for the whole home backup that should have been scoped correctly in the first place. They had also missed my HVAC controller. So when the power went out, my air conditioning went out with it and roughly 90% of my house sat dark in the middle of the day at peak solar production. In Arizona. That is the single scenario this system exists to prevent. I also ended up running the entire interconnection process with my utility, ED3, mostly on my own. Coordinating with the power company is squarely a project manager's job, and honestly it was one of the specific reasons I wanted a company that assigns a dedicated PM to every install. Andre was AWOL for that whole process. I was the one tracking where things stood, following up, and keeping it moving. Beyond that, Andre kept telling me things were normal when they clearly were not, and nothing got resolved unless I pushed for it myself. At one point he forwarded me a reply asking for a photo I had already provided in that same email chain. When it escalated, Brett, one of the owners, asked me why I had agreed to a partial backup, which put his own company's scoping error back on me, and then told me he'd lose money covering the whole home backup because of how far out I live. Most of those trips he was counting were rework his own team created. I chose Green Muscle in part because every job gets a dedicated project manager. That turned out to be the weakest part of the entire experience. The system works now, months later, and only because I wouldn't let it go.

Best customer service in the valley, Darian helped me through my system, everything works great and…read moreI know I can count on him for great service in the future. Thanks Chris

Tried reaching out for a quote through Yelp quote system. They replied asking for my phone #. What…read morethe hell is the yelp quote system for if it's just a contact-grabbing tool? I recommend de-selecting your company from the Yelp Quote system. This is an ONLINE quote system and they're asking for my PHONE NUMBER so someone can "reach" me? What??? WOW.

Only interested in selling me a new system and not fixing my current system!! Very disappointedread more

Eds was our project manager. She was on top of everything. She was able to answer all of our…read more questions and if she did not know the answer she found someone that did and got back with us very quickly. Eds coordinated all our appointments including our pre and post inspection. She is an amazing advocate. You will want to request her as your project manage/coordinator if you choose to do solar.

I called SolarTech to service my 3 year old pool heating system installed by a different company…read morethat went out of that business. Spencer came within a couple of days and did an exemplary job! He found problems with our roof and reported them to me which probably saved me some serious water damage. I definitely will be using them in the future and highly recommend their work.

this company is a complete scam. they schedule a time. the tech is over an hour late. no one picks…read moreup the phone when you call or responds to emails. tech called manufacturer only did not look at my panels and gave bs excuses on why he can't service my panels. then gave me a help ticket number to call the manufacturer for my broken inverters so they can be warrantied. I asked him a for a managers number when I called she was insanely rude asking where did get this number don't call it I will reach out to you. then tried to save face by offering a credit for a repair. they still charged me 375 dollars for nothing because I called the manufacturer they said there wasn't an open ticket I had to spend the next 45 minutes troubleshooting with the manufacturers tech which approved and sent my replacement parts. again no one answers unless you call the sales team because that's how they hook you in to get their money. beware beware and do not use this company. p.s. I have use a different company for the repair.

Garrett was great to work with. There was absolutely no pressure to buy anything. Garrett explained…read moreall options and came up with the best solution for me. I have nothing but positive things to say of the whole experience . Everyone I worked with there was great and Garrett is very knowledgeable .The on-site crew, Craig and Johnny answered any questions that I had , and your knowledge and experience helped me make the right decision . I was always updated on every step of the install .And even though I did not speak with her , Andrea kept me updated through email. I am definitely a satisfied customer. Thanks again.

Reached out to a handful of solar installation providers regarding putting up a home system; was…read moreimpressed by Simple Solar and their professionalism, high quality hardware, ease of communication. Didn't hurt that their quote was very competitive as well! They took care of the process throughout the installation and permit process.

Brad and the entire team at Southwest Sun Screens did an incredible job from start to finish! The…read morequality of the screens is top-notch, and the installation was smooth, timely, and professional. Brad was fantastic to work with--attentive, knowledgeable, and dedicated to making sure everything was done right. If you are looking for high-quality sun screens and exceptional customer service, I highly recommend Brad and his team at Southwest Sun Screens!

Southwest Sun Screens did a fantastic job on installing new screens at our house. The screens look…read moreawesome and Ryan and his team did an amazing job! I highly recommend Southwest Sun Screens! :)

A great experience from the beginning to end. The install was seamless with an excellent crew. Even…read morewhile waiting for city and aps approvals, they kept in constant contact.

In an otherwise great experience, the fact they make you prove you have birds nesting under the…read morepanels PRIOR to getting the free netting put up is an absurd policy. It's common sense and comes off as cheap and lazy to not address this out of the gate. I now have a several months-out appointment to get this installed. In the past 2 weeks I have had 4 dead birds fall out onto the side yard and clear damages I'm hoping gets cleaned up prior to the netting install. All of this could be avoided with a thorough company that took pride in their work. Scott Czosnyka was my rep and I could not say enough good things about him. An excellent guy who is great at what he does. It was a pleasure working with him.