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    Modern Flooring Services

    2.9 (8 reviews)
    Closed 9:00 am - 6:00 pm

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    Gap between boards
    Teresa C.

    DO NOT HIRE THESE PEOPLE!! These people are the absolute WORST! Their "professional" installers DESTROYED our new hardwood and tile flooring as well as installed everything wrong. There are huge gaps between a lot of the boards, they short cut the boards so there are gaps between the flooring the the baseboard trim. We had removed all of the old carpet, padding, staples, nails, and baseboard trim before they arrived so they would not have as much to do, but they still managed to cut the boards wrong. They still spent 5 days installing less than 1,000 sq ft of flooring. The 1st day there, they arrived around 8:00am and left around 3:00pm. That is fine. Then day 2 they arrived just before lunch. When asked where they had been, they said they don't work for us, we don't pay them, and they work whenever they want to. VERY rude! They only worked a couple of hours each day after that until Friday (day 5). They came in the morning and were there until after 7:00pm. which shows they could have finished the work in 2 days total instead of dragging it out to 5. This doesn't even include the damage done to our brand new concrete front porch from their tile saw! Here are some of the AMAZING things they did: 1)They smashed holes into our freshly repaired and professionally painted walls and told us it was OUR fault because we wanted the boards installed at an angle. 2)They left mud and grout up the walls and all over our refrigerator water line when they installed the tile. 3)They left huge gaps between the flooring and the walls. 4)They were rude to my 82 year old mother. 5) They refused to leave the windows and doors closed during 95 degree heat causing $1,400 worth of repairs to our AC unit. 6)None of the tiles are level, we are constantly tripping over tiles in the kitchen. 7) The installers demanded a check from us when they were done 8)We have boards popping up and cracking 9)They refuse to pay for the damage they've done. They originally offered $300 to pay for the wall damage, then offered $800, now they are STILL lowballing us and we have had to get an attorney involved. It's been almost a year! This is NOT professional and this is NOT a company I would recommend!

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    The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

    I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

    Knots Flooring

    Knots Flooring

    (6 reviews)

    Athena and her crew did a great job restoring original wood floors in 3 bedrooms and the hall…read more Then, they installed new wood flooring in the entryway and did an incredible job matching the stain! They also installed LVP in the sunroom which totally transformed that room! I highly recommend them to my clients and fellow real estate agents!

    KNOTS FLOORING SAVED MY FLOORS AND MY SANITY!!!…read more I can't put into words how amazing this company is and I wholeheartedly recommend them! In November 2025, I sought bids to have hard wood floors put in a bedroom I am converting into a pantry and to have my existing kitchen and entryway refinished so that everything would match and I would have ample time for the floors to cure before the pantry installation. Knots Flooring was one of the companies that came to bid the work but I ended up using another company and it was one of the biggest mistakes I've ever made in my life. After two other companies came out and totally botched three refinishing jobs, I had to swallow my pride and reach back out to Knots Flooring for help. Athena was so lovely and gracious when I reached out to her to apologize for not using them and when I admitted that I really messed up but I needed their help desperately. Regardless of my poor decision making, they didn't hesitate for one second to come to my rescue. My pantry installation was scheduled to start on February 10th and despite the short notice, Knots flooring put me on their schedule immediately so I could keep the timeline for my project while allowing ample time for the job to be done well and for the floors to cure. Not only were Athena and Danny amazing and reassuring, I can't say enough about what a phenomenal job Renato and Julio (Cesar) did with my floors and the care and respect they exhibited for my house by taping everything off, removing my baseboards that were messed up by the other companies, securing my house, the incredible clean-up afterward, and all the little things they did to make my floors look beautiful and exactly what I was hoping for. If you're thinking about getting floors installed or refinishing your floors, don't waste your time taking bids from other companies, hire Knots Flooring immediately!

    Modern Flooring Services - flooring - Updated September 2026

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