I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Your Floor installed our hand scraped wood floors when our house was built 9 years ago and the…read morefloors looked fantastic. We decided to replace the carpet in a bedroom this year. We were happy they were still in business and once again they did a fantastic job with the new install and also "refreshed" our existing wood floors. Over the 4 day project communication was great, they showed up on time every day and cleaned up. The price was fair and we would highly recommend them

We used Your Floor to replace all of our main floor flooring with new white oak hardwood floors…read more Ben's communication throughout the entire process was great. Jose and his crew did a great job on the installation. Best of all, Your Floor was very competitive on their quote. I definitely recommend Your Floor for your hardwood floors project!

Antoine came out and gave estimate he returned to do the…read morework as outlined. Antoine was friendly, timely and professional. The carpet looks great. Highly recommend this business

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

Love my new remodeled master bathroom. Beautiful everything new and installed perfectly. Thank you!read more

We were very unhappy with both the process and the results of our two-bathroom renovation. No…read moresupervisor was present to coordinate the crew or oversee the work, so we came home to find mistakes daily: they installed the wrong bead board, reinstalled the old medicine cabinet rather than the new one, didn't measure for wall switches, painted the windows shut, re-installed a clearly broken electrical outlet and didn't bother to sand, leaving rough edges as trim. Aside from the mistakes, the lack of supervision meant crews operated at unpredictable times without notice (nights, weekends) and were very disrespectful of our home. They used our bed as a staging area for drywall, stored hardware on our glass picture frames and used an electric saw on our couch to cut tile. They left a mess inside every day and piles of trash outside every evening. Despite repeated requests to clean up the construction debris, no one would pick it up and we had to take it to the landfill ourselves. Each crew blamed the other for the problems so I had to contact each crew to find out how to fix the other's problems. I wondered why we even hired a contractor if we had to do this ourselves. The bright spot was Taylor the plumber, who was prompt, friendly and detail-oriented. Otherwise, we were disappointed start to finish.

Nathan remodeled my downstairs living area and kitchen. We had him replace old flooring with new…read moreLVP. He did a fantastic job. Was very efficient and professional. Would definitely use his services again. 10/10 experience.

Canceled on the day of scheduled appointment. Albeit, I had to contact NYK to confirm first before…read morehe canceled on the day of appointment. He said he was doing another job, and didn't offer to reschedule.

My roommate and I are very very happy with the service we got from Steam Doc. The entire…read moreexperience was pleasant and professional. Booking the appointment was a breeze. There were follow up texts and emails about the appoint and confirming the time. Our guy (Thomas) was on time, very friendly, and did an amazing job. He got out a stain that has been there since we've moved in and has survived many attempts at removal. Very impressive! In the end, the price we paid is the price we were quoted (and although I admittedly didn't show around a whole bunch, I feel it was a very fair price). All around, this was a success! Thanks, Steam Doc!

After being bamboozled by franchise and corporate carpet cleaning companies, I made a firm decision…read morethat for the rest of my entire life I would seek out local companies to solicit. I don't know if I found Roberts Floorcare, or if these folks found me. Either way, I'm very glad I made the call to them. I called early on a Monday morning and asked for earliest available....he said he could come right away HashtagWhenProcrastinationGoesRight!! Russell gave me a high level overview of his process of cleaning, deodorizing, and treating the carpet. Just with this, this overview, I began to feel pretty darn hopeful that he would do a great job. Russell arrived on time; actually I ran behind and had to call to ask Russell for more time to move the furniture. He gladly said that wouldn't be a problem; then offered to come on over and move the furniture away from the soiled areas! His process began with retreating the carpet and the heavily soiled areas. Dirt and heavy traffic spots weren't so much my trouble areas, but instead I have pet stains. He then treated those areas with gentle, natural and chemical products to break down the urine stains. Next, he thoroughly cleaned the carpet. He went over the area 2x and gave extra attention to the heavy areas. After the intense cleaning, he treated and deodorized. The carpet was dry by the end of the day. There was no in and out steam job here, All in all the job took about 2 hours; Russell didn't leave until he was certain the carpet looked as best it could. He took care in his work and it showed. 2 days later he gave me a follow up call and I was happy to say no stains resurfaced and the carpet smelled fresh and clean. A month later and carpet still looks great.

If you want a reliable, honest, punctual contractor who takes their work very seriously, this is…read morethe company to go to. WOW! Cesar was incredibly professional from start to finish, gave a very detailed estimate of the work we needed done. We just bought a house and needed the carpet replaced for two sets of stairs and the second floor, along with ripping up carpet in the basement to replace with LVP. Cesar brought plenty of carpet and LVP floor samples for us to choose from, took his time to explain how they would be able to remove the majority of the squeaking on our floors across the 2nd floor, and went above and beyond to explain the process and give us tips on taking care of the longevity of the floors. It's really easy to run into slimy sales people and contractors in this industry which is why it was such a huge relief to work with people as good as Cesar and his team. We're calling them back soon to refinish our hardwood floors, super excited about that. :)

From the owner: Providing Best-in-Class Flooring Services for over 20…read moreYears. At Pro Flooring 323, we believe that the right flooring can transform any space, creating a warm and inviting atmosphere. As a leading provider of quality flooring solutions, we offer a wide range of options to suit every taste and budget. From hardwood and laminate to vinyl and tile, our experienced team can help you find the perfect flooring for your home or business. We pride ourselves on delivering exceptional service and expert installations, ensuring that your new floors are not only beautiful but also durable and long-lasting. Discover the difference that Pro Flooring can make in your space today.

A pleasure to deal with. Sam made the decision easy. Gave me exactly what I needed at a fair price…read moreand great quality. Very happy with the installing crew as well. Will use again for my next flooring needs.

Just wanted to say that I worked with Sam and Tina @ Sam's  Floors and they were great! My wife and…read moreI had so many questions and concerns about flooring and choices. Sam was so patient and helpful. He gave us great suggestions and recommendations. He was never pushy about trying to make a sale and were genuinely concerned about our needs, budget and how we felt about what we were trying to accomplish.  We were very pleased with the price and work done  I would recommend them any time!