Thank You Chris and our delivery man!! placed our Toro…read moreSnowplow order online, Chris saw the order was cancelled by Toro the next day, by the time I got the email and called Branford Building Chris had already contacted Toro and got our order back in place...we got delivery Jan 12, the delivery man helped me unpack and assemble what few things were needed. He waited while I added the oil and gas, took the pallet for me...Awesome!!

Maybe the worst communication patterns I have ever experienced with a store. I have a few Marvin…read morewindows at home that need parts and repair. My contractor bought them from BBS several years ago. After an initial diagnostic visit two months ago (for which I was charged $250), it has been radio silence ever since. The person responsible at BBS NEVER returns my messages or replies to my emails. Others at the store have told me my parts are on order and the guy responsible will update me, but he never does. It's a terrible customer experience; really terrible. As of now I am out $250, still need repairs, and am getting absolutely no proactive communication from BBS. If I could have gone elsewhere for service, I would have.

Excellent place for stone, excellent service and very knowledgeable…read more A hidden gem. The prices are very good and they have everything you need.

This place is fantastic. My husband and I were searching for a specific style brick for our front…read moresteps and we had a lot of questions. We were helped by the owner and he was extremely friendly, knowledgable and gave us a great deal. He spent plenty of time with us explaining exactly what we needed, what would work best and be the most cost effective. I was a little intimidated walking in at first because some of these places mostly cater to contractors who know exactly what they want and don't have time to work with the general public on small jobs, but if that's who you are and what you're looking for, I would highly recommend this place! We will definitely be going back for our future masonry projects.

I needed some help with my Harvey Sliding Glass door handle assy. I not only got what I needed but…read moreJoe G helped me all the way to the point he actually went above and beyond to help me. Now my door is older and the hardware is pretty much custom to the door. Joe called Harvey and got me the exact replacement that no one AND I MEAN NO ONE could find. He won me over just with that his patience in dealing with me was outstanding. No one can deal with me but Rings End just won a lifelong customer just by the way they helped me and were bound and determined to help anyway possible and they did. Kudos to the Branford Team for making my life 100 times better.

Customer service was poor. I asked for help figuring out how to replace a screen door. The…read moreservice desk staff gave me 50 reasons why they would not/could not be able to help me find the door, rather than trying to help me find a solution. They were antagonistic and rude.

They are not too far from the Home Depot in East Haven. The general belief is that those larger…read morestore have better prices. Maybe they do. Maybe they don't. What Goodys has are actual people working there to help you get what you need and answer questions. And check you out - I hate self checkout. They will even help take things to your car. I swear I saw this. Rarer than Bigfoot these days. You get service. And you keep your money in the local community!!!

Goody's is a great resource for homeowners, DIYers and others…read more A locally owned, old-time style hardware store, Goody's has all you would expect plus they have a large selection of paints and painting accessories. In addition, it's a great spot for Weber grills. Over the years, I've bought three from them.

May 29th, 8 days later still have not received "Next day air" shipment. What a business!read more

Incompetent business and incompetent sales and customer service, cannot process a simple order,…read moreordered Schluter pipe nipples Qnty 12 with second day delivery, they only shipped 8, until I called to find out where is the rest, they said coming from second warehouse, no tracking no confirmation, when called second time they said its coming ground next week, meanwhile workers are waiting for parts!!

We were directed to North Haven Paint and Hardware because they are a certified Benjamin Moore…read moredistributor. They had the ability to color match so we headed over with a couple of tiles. The owners are father and son and lovely. The items in the store are quality and most cheaper than we have found them in Lowe's or Home Depot. They were able (even with the glaze) make a great color match. We got a few samples to test them out. We will DEFINITELY be headed back for our painting needs.

I was painting the interior of my home and was looking for shades of gray. Such a huge selection of…read moreBenjamin Moore paints. So helpful and quick too.