From start to finish, South Broad did a wonderful job helping us transform our tired entire second…read morefloor- from carpet to beautiful hard wood. We went into the process knowing almost nothing. Mark slowly walked us through the whole process- what types of wood we could choose, coming to our house to do an initial look (free), and then setting up delivery AND installation of wood. The entire process was hands-free for my family. His installers were QUICK (two days!), friendly, and most importantly CLEAN (they left almost no sign they were there!). All the old stuff hauled away, AND they were able to move the big pieces of furniture around while installing! We had one other quote before going to South Broad, and I can say their price was extremely competitive (especially considering they are willing to move furniture).

The words that come to mind when I think of South Broad Paint & Home Center are...just don't. We…read morebegan our renovation in late April and were told it would take between 3 and 4 weeks. Now at the end of Week 9, we are finally able to begin using the kitchen. Our renovation consisted of a new floor, painting of the cabinets and walls, a new countertop and sink, dishwasher instillation, and instillation for 4 new (pre-finished) cabinets. In total, there were approximately 10 days over those 9 weeks when work was actually being done. Yes, you read that correctly. 9 Weeks, 10 days of work...that's 53 days of absolutely nothing! The rest of the time was spent tracking down the so called 'contractor' to find out who was coming to do what and when. After making an $8k payment, we were told the work would begin the following Monday. When Monday came and went without even so much as a phone call, we called to see what the issue was. We were told we were supposed to call when the wallpaper was taken down (we agreed up front to take it down on our end). If this were the only communication issue throughout the project, I would said say it was just a misunderstanding however, this was just the tip of the iceberg! The sub-contractor finally came, and they took up the old tile and laid the new. After a couple of days without a call or email, we had to reach out to the contractor again on next steps. This was the common theme throughout the entire renovation. We had to follow up each and every time with the contractor to get anything done. We also had to advise each of the sub-contractors on what they had to do as they arrived, they were not briefed before they got there. When the carpenter came to install the dishwasher (new to the space), he told us that when the countertops were put on, we'd never be able to get the dishwasher out. The reason for this being that the contractor never told the tile sub-contractor to take out the existing subfloor. Instead, they laid a new one over it raising the floor more than an inch! We were told that we'd have to raise the height of the cabinet to avoid having to take the countertop off down the line if the dishwasher needed a repair. This was something that could have been completely avoided had the contractor advised his team correctly. The contractor then tried to charge us approximately $400 for this work. Nearing the end of the project, it was evident that the ceiling had not been painted. We called, and the contractor said he'd call the painter to 'have him put another coat on'. When the painter arrived, he asked what was needed so we explained (as usual). He told us that the contractor never told him to paint the ceiling!' Every step of the way was nothing but a headache and it was obvious that we were 'small potatoes' for this contractor. The lack of communication and continuing empty promises made this process an absolutely nightmare. I would recommend this company only if you like the idea of being your own foreman!

If you want to be ignored, come here. I needed 5 square feet of tile for a small bathroom. Walked…read morein, and not a single member of the staff even twitched an eyelash in my direction. I had become invisible, apparently. When, after HALF AN HOUR, I finally asked someone (who was veryveryverybusy) if I could get some help, the person they assigned me to had no idea where to find what I was looking for. What a complete waste of my time.

Went to Time America with my designer Ali and Stephen jumped in to help us pick out a great variety…read moreof tiles and helped troubleshoot issues along the way. I also very much appreciated Ryan's generous assistance with the order! This is my 3rd time shopping at this location and will definitely be back for my next project.

I needed some help with my Harvey Sliding Glass door handle assy. I not only got what I needed but…read moreJoe G helped me all the way to the point he actually went above and beyond to help me. Now my door is older and the hardware is pretty much custom to the door. Joe called Harvey and got me the exact replacement that no one AND I MEAN NO ONE could find. He won me over just with that his patience in dealing with me was outstanding. No one can deal with me but Rings End just won a lifelong customer just by the way they helped me and were bound and determined to help anyway possible and they did. Kudos to the Branford Team for making my life 100 times better.

Customer service was poor. I asked for help figuring out how to replace a screen door. The…read moreservice desk staff gave me 50 reasons why they would not/could not be able to help me find the door, rather than trying to help me find a solution. They were antagonistic and rude.

Got my kitchen cabinets from Bushka. They are great and still almost look like new. Since then…read morethey have moved to the industrial park to a nicer store. I liked it but they are mostly lumber and not the best place for a retail establishment.

Couldn't ask for a better experience. We purchased all the lumber for framing as well as the…read morekitchen and bar cabinets. Great customer service, good prices and friendly people.

Thank You Chris and our delivery man!! placed our Toro…read moreSnowplow order online, Chris saw the order was cancelled by Toro the next day, by the time I got the email and called Branford Building Chris had already contacted Toro and got our order back in place...we got delivery Jan 12, the delivery man helped me unpack and assemble what few things were needed. He waited while I added the oil and gas, took the pallet for me...Awesome!!

Maybe the worst communication patterns I have ever experienced with a store. I have a few Marvin…read morewindows at home that need parts and repair. My contractor bought them from BBS several years ago. After an initial diagnostic visit two months ago (for which I was charged $250), it has been radio silence ever since. The person responsible at BBS NEVER returns my messages or replies to my emails. Others at the store have told me my parts are on order and the guy responsible will update me, but he never does. It's a terrible customer experience; really terrible. As of now I am out $250, still need repairs, and am getting absolutely no proactive communication from BBS. If I could have gone elsewhere for service, I would have.

Anyone writing a review for this place thats less than 4 or 5 stars is either lying or knows…read morenothing about building or lumberyards - its not Home Despot t so if thats what you want go there and buy the HD or Lowes garbage This place has the best quality and service of any lumberyard, its the way lumberyards used to be. If you are a professional you know what I mean, Ive been going here for over 10 years and would never set foot in a big box home center for any building material.

This is where you go to get the best quality lumber and building materials. Attentive employees who…read moreknow their trade. The lumber is stacked and treated with respect. Never even a scrap of paper in the yard.

I can't say enough good things about Kitchen Advantage! They completely transformed our Guilford…read morehome with a stunning kitchen remodel that perfectly blended crisp white cabinets with warm natural wood accents. The mix-and-match design gives our kitchen a timeless yet modern feel--we get compliments every time someone walks in! From the initial consultation to the final installation, the Kitchen Advantage team were professional, attentive, and truly cared about getting every detail right. Quality craftsmanship, fair pricing, and a smooth process from start to finish. If you're in Guilford, the Shoreline, or anywhere in CT and want a beautiful, functional kitchen, Kitchen Advantage is the way to go. Highly recommend!

Bill L. We could not…read morebe more pleased working with Lisa guiding us to our fantastic kitchen. Sam installed the cabinets on the dates promised and was great to work with- plus an outstanding job.Gary installed the tile floor and backsplash, I doubt anyone could have been a better job.Our friends and family all agree the kitchen should be rated at 7 stars.

I just had Cornerstone put in 35 5x5 PT posts as I'm designing my own fencing. They estimated…read morepromptly and scheduled two weeks later at my convenience. Two men were polite, worked with me and were very careful not to damage my underground internet and electric service cables, digging many of the holes by hand. The poles were perfectly vertical and aligned. I'd give them 100%.

I'm writing a review for Cornerstone Fence because I'm absolutely thrilled with their customer…read moreservice and quality of craftsmanship. They installed a gate entry system and fence around the perimeter of our home in 2012 and have done such a fantastic job, through every storm (even with downed trees) the fence is still as sturdy as the day they installed it. Most recently, they have also installed a pergola for us as well. We have recommended them to our neighbors and 2 of our neighbors used their services and have been absolutely thrilled with their service and durability. We can drive through the neighborhood and obviously notice who didn't use Cornerstone because their fences are coming apart and panels are failing. The most important part of a service provider to me is not only customer service but also having trust that the job will be done right the first time.