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    Contractors Direct

    2.0 (8 reviews)
    Open 9:00 am - 5:00 pm

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    1 year ago

    May 29th, 8 days later still have not received "Next day air" shipment. What a business!

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    Terrible company, they will make you wait for your product and will try to trick you with the wrong size item in the correct size packaging.

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    3 years ago

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    5 years ago

    Used them a couple times. They have decoupling mats and several tools. Love their selection!!

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    13 years ago

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    The Home Depot

    The Home Depot

    (29 reviews)

    $$

    Unfortunately, the items I needed in the Home Depot in Orange were not in stock. They sent me to…read morethe Hamden store. After spending five minutes looking for someone to help me, I was able to find the items I needed. The store was not in the same clean condition as the one in Orange. I would feel more comfortable shopping in Hamden if there was a security guard or two visible. In view of the increase in crime committed in Hamden, I do believe the store would be doing more business with additional staff.

    I ordered a dehumidifier online and chose delivery as the local Home Depot didn't have it in stock…read more I ordered it early in the morning with the expectation of the same-day delivery. Apparently, Home Depot uses DoorDash to deliver their products. The DoorDash driver delivered the dehumidifier to the wrong address(who knows where). I called the one 800 number and was told they couldn't help me and that I needed to call the store responsible for the delivery which was Hamden Connecticut Home Depot. Upon explaining my dilemma, I was told by the customer service representative basically that it's not their problem and I needed to contact DoorDash. I protested, and explained to the young lady because I purchased it through them and they were responsible for delivery. It was up to them to clear the mess up. I then asked to speak to a manager on duty. All of a sudden she couldn't be more helpful deciding to call DoorDash herself. At that point, after speaking to DoorDash, she said that I needed to go on the Home Depot app where I made the purchase and request a refund because one DoorDash makes the delivery they close it and there's nothing they can do. I thanked her and went on the app only to discover I couldn't request a refund on the app. I called the one 800 number again and again was told they couldn't help me that I needed to call the store in Hamden to request the refund. I again called the store and this time I held out for a manager. Once I got a hold of the manager, he also told me he couldn't refund it and that he would have to send a new unit out. At this point time I am still waiting for the unit to arrive. The frustration alone and the time lost dealing with the issue is not a value at all. The same unit could've been purchased elsewhere without the headache and loss of time. I would not recommend a delivery from Home Depot anywhere unless it's a large product such as lumber which would be delivered on an actual Home Depot flatbed truck!

    Bender - Faucet

    Bender

    (23 reviews)

    Friendly and helpful staff. We purchased 2 vanities, 2…read morefaucets and the and a shower head/handles from Bender and have been super pleased with them. We had visited both the older location and then newer location now directly across the street. The prices are...well..pricy, but that's because you are paying for quality. Actual quality, not Home Depot quality. I'm by no means bashing Home Depot, they are great for tons of things. As we were at Bender, we were even encourage to google Home Depot prices in comparison to Bender's and obviously Bender had cost more, but we were taught what aspects were different. Like prior to our Bender experience, I had no clue that specific items are "made for Home Depot" and are not the same exact items available for purchase elsewhere. The same goes for Lowes. Alright, now that I've gone off rambling about non-specifically related nonsense... All in all I'd totally recommend Bender if you want to do your home right.

    I drive all the way to Hartford to look at the big showroom they have only to find my contractor…read moresaid to go to the Hartford location and not the New Haven showroom. It was a simple mistake and should have been easily accommodating with their Reception and or Sales team. Instead they turned me away at the door and told me to drive to New Haven. I didn't have the time to do their addition drive. Since they couldn't make an adjustment to just look at the showroom while I was there, they just lost a very good client. For both a new bathroom and a new kitchen remodel. Thanks for the deplorable customer care Benders! I don't recommend this place to anyone!! Stay away and choose another business that can appreciate your time, effort and hard earned dollars.

    Contractors Direct - buildingsupplies - Updated September 2026

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