This store is great! We were having an issue with the pool having a yellow film, we took in a…read moresample. Oscar ran all the tests and said it was fine. He gave us some tips on shocking the pool regularly in this Houston heat. All for FREE. When the issue continued we took another sample. Oscar ran through the tests again, and said it was fine. So he quizzed us on how much shock, how many people swimming, etc. Turns out the culprit is the dog! Did you know 1 dog in a pool = 5 people? So we got an updated chemical regimen, and now the pool looks great. Oscar even recommended bringing in a sample once a month, so they can keep track of our pool to isolate any problems when they occur. How cool is that? It's conveniently located off I-10 at Bunker Hill in the strip center across from HEB. Plenty of parking and lots of retail around to make it a worthwhile trip.

Bad first impression. I called looking for pool salt as the locations nearer me were all out. The…read moregirl who answered the phone (Mariah), twice put me on hold for approximately 5 minutes each time without coming back to me. I called a 3rd time, and she was extremely rude. She then proceeds to CALL ME BACK and hang up when I answer. Then I call back, and she won't answer. By that time, my associate was in the store, and observed her looking at the phone, smirking, and intentionally not picking up the line. I won't take my business here again. There are too many other Leslie's with helpful staff that will take my money. And I see other reviews saying the staff here is lazy. I only dealt with Mariah, but that was enough.

I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

We hired Primary Pools and Service to rebalance our pool that had turned green after heavy rains in…read morethe hot summer months. I was so worried we were going to have to drain and refill the pool, but Kaleb did an awesome job and was able to quickly fix our problem before it got any worse! We hired them on for monthly service (since we weren't doing the best at maintenance) and they just keep impressing me! Kaleb has kindly helped me with minor repairs and maintenance on the pool that is above and beyond what I expect from a monthly pool service. This company is great and we will definitely be keeping them around! Highly recommended!

From the owner: NEW customers: First filter cleaning free…read more Weekly pool and spa maintenance, one time cleaning, filter service, repairs, drain and clean, chemical only service and more. If it's pool related, we will give our best effort to help! Free estimates.

After meeting with several local pool contractors for construction in The Heights, we chose to work…read morewith Peak Pools and Spas primarily due to the trust we felt from the first discussion with the co-owner, Ben. He took his time walking us through the process (first time pool owners), never tried to upsell with high pressure tactics, and was objective in describing pros/cons of various options. Once the permit was approved, Ben's teams worked quickly and without any issue (or major unforeseen expenses). I really valued having Ben as a point of contact for any questions that we had, and even after the project closed, he was quick to follow up and support any outstanding topics that I brought his way. Claudia and Ben are an absolute pleasure to work with, and I would highly recommend Peak Pools and Spas to anyone looking to get started.

We researched and interviewed 3 pool companies for our pool build in The Heights due to city codes…read moreand smaller lot size. We selected Peak Pools because of their timeliness of response, thoroughness in estimate and honest approach of utilizing what we wanted in a pool, rather than inflating price with extra features. A pool building experience is very taxing and a long process over several months, but Ben Peak coordinates the contractors and holds each team accountable and to a timeframe. This is truly a family business and it shows in the quality of their project, past referral responses & their willingness to make their customer satisfied. We highly recommend Peak Pools - their finished product has made our backyard experience a joy

After initially having concerns with my experience with Anthony & Sylvan Pools, I wanted to come…read moreback and update my review because the way they handled my issues truly made a difference. Their quick resolution and immediate response to my concerns meant more to me than words can say. For the first time in a long time, they made me feel like a big company truly cares about the little people, and that kind of customer care is rare today. A very special thank you to Owen for the endless conversations, calls, and discussions to make sure every concern was addressed and, most importantly, to ensure I felt the way a customer *should* feel -- heard, valued, and respected. That level of dedication, patience, and follow-through deserves recognition, and I sincerely appreciate the effort made to turn my experience around.

If I could rate them below 1 star I would. I've been building my pool since mid July and it's not…read morefinished. They promise permitted pool in 4 -4.5 months. At 5.5 months they are suppose to make the process simple and easy . This company is the exact opposite. My PM threaten financial responsibility to bully there clients, for something that is complete there fault. My pool was suppose to be dig to gunite in 10days instead it was closer to 30 days bc they didn't realize they had city approval on 5th day. So they waited close 2.5 wks go by before it is scheduled. Even though every few days after rebarb was installed I contacted them and was told to wait because no city approval. So by the time contractor came out my pool had caved in: Then they agreed to start the process over again but couldn't schedule it within a week, so it caved another 3 times due to rain. I told the PM that they had to do the start the process again include the city inspection. He ask to speak to my dad and my dad told him multiple time no if you lay rebarb then the inspection needs to be redone. The PM then tried to back track and said to us if the pool caved again it would be our responsibility to pay even though the contract said otherwise. Which is when I told him off and he should read the contract. Next major issue during the build they cut my well line, no one showed up for over a week. I had to call someone to set up a temporary line so I could have water in my house. My PM didn't care so I called his manager after a wk and someone came out the next day. After filling the pool with water I believing there was a light at the end of tunnel that this project was almost over but it wasn't. Typical Houston weather we had a freak storm that brought large amounts of water, we noticed the water was nearly to the top of decking. So I asked how come the pool doesn't drain itself. I was told it a manual process where the owner has to go out and open a valve. My neighbor has a 20 yr old pool that has an automatic release once it get to a certain level. We live in Houston area it rains like crazy in this town, you would think it would be install automatically. When I ask why it isn't automatic they said it's up to the designer. Which they don't ask or tell you doing the design process. Nor can it be retro actively installed. The icing on the cake my current issue. We schedule the pool motor to be started the Tuesday after Thanksgiving. I took a day off. The gentleman comes out to my house and with in 10 min he knew the electrical had issue and there was cement in my skimmers. I have a PM that suppose to come and check the subs works. He never comes out he obviously didn't check there work and he does not know how to return phone calls. Apparently his job is drive around and put WO into the system. I have had water in my pool for 3 wks with out proper chemicals or working motor, so I know have a green swamp. So my advise is do not choose this company they don't fix thing in a timely manner, the PM is no added value you could have a scheduler or GC do his job. Not worth the headache or heartache bc at the end of the day it your property that's ruined and they have your money!

Estate planners and business school profs. said: the 1st gen starts a business. The 2nd grows to…read moresuccess and the 3rd generation often sleeps on the job... The beginning of the end for their reputation as they tend to cut corners and doing the right thing! Had Watts for the first pool. Randy was great to work and everything was professional, done right the first time or corrected immediately. Requested Watts to come out to put in a new pool at the new home. Their sales guy lives in the neighborhood. No show first meeting. Late for second meeting. And, subsequently the salesman was several days late providing the estimate which was BY FAR the MOST EXPENSIVE. Over the next few months I asked neighbors, club members and friends if they had experience with Watts and, if so, to share. Appears their experiences are quite similar. Even a childhood friend of Randy's and one of his friends validated similar experience and their sadness over the decline. More than one mentioned writing Randy and not hearing back. When notified about the repeated issues and requesting a different sales agent, Ms. Watts responded indignantly,"youhave to deal with the sales guy as it is his territory...for 20 years...? Really? Mentioned the cost issue...."That is the price!". Ironically, they said it would have to be hand dug because a loader would not get between the homes. Really. The competition had no issue getting a loader into the yard nor building for 30% less. Watts Pool, a company built by a grandfather, a son continuing to improve and grow its first rate legacy lower its quality and customer service. In the neighborhood where Watts built its reputation it is sad, yet no wonder, the Watts sign is rarely seen around the neighborhood.

You typically hear horror stories about building pools so I entered this project with open eyes,…read moreexpecting the worst and hoping for the best. I'm delighted to report that Watts Pool Company did a fantastic job, the job was completed on a timely basis and within budget. From design to completion Watts Pools did a fantastic job in all facets of the project. They also coordinated the construction of a pergola, decking and landscaping that all look fantastic with the finished pool. I would recommend Watts pools for any project, small or large you will love the finished product. Amazing!

Chase and his team are super professional and their work is first class. whether your job is big…read moreor small they can can handle it. I have been using this company for over 5 years and they are head and shoulders above the rest!

Absolute Lawn Care went above and beyond our expectations for this project. They were able to begin…read morethe project sooner than expected, did an incredible job, and even hauled away all the extra lawn trash (old stone, metal separators, etc.) that was not part of the project. I was dreading this project and Absolute Lawn Care made it really easy for us and at an affordable price.