This is a very cool shop in a world where large chains have taken over. There are great, vintage,…read moreunique instruments here and we're lucky to have places like this still around, whether you stop in to browse or intend on purchasing. The guitar service technician department, however, is not recommended. If you want a large chain type of non-personalized guitar setup with no individualized attention, then it is adequate. But if you're looking for the special care that your instrument deserves, it is not going to happen here, despite what you may read on the website. The owner may have the aptitude and experience, but he is not the one performing the routine work, and there is a disconnect with his oversight as well. Good for shopping, not for service.

One of the Oldest most well-established Vintage Musical Instrument stores, well known worldwide as…read morea Benchmark for Vintage Guitars. The Founder is a well-respected authority and a great person. I have been a customer for about 20 years and have consistently found the best instruments at Buzz's shop. An Amazing place to say the least!

Joe does good guitar work. He reset the neck on my Taylor and made it sound much better and easier…read moreto play. He also installed a nice pickup in it. All in a timely fashion. Highly recommended.

Don't know what that other guy is on about. I have a '69 Telecaster, was broken, Joe fixed it…read morebeautifully. He restored the pickup and fixed the switch, cleaned up the neck, the guitar has never sounded better and has barely left my hands since I got it back. He also made my Rick 330-12 fully playable for the first time, lowered the action and adjusted the bridge. This man knows guitars and is an expert repairman.

I went for the first time a couple of weeks ago interested in a small practice amp and I left with…read moreone I'm really happy with in 10 minutes. Ritchie's is a nice, local music shop. It wasn't racks upon racks of the same overpriced, mass produced, mid-grade instruments and equipment that pack the corporate chain stores. The store is well organized and the staff is knowledgeable and helpful. It's worth a visit.

I knew George from the Route 46 locations so I was excited to see they were till around. I drove…read moreout to this new location and not only was George not there, but the drum shop had barely much of an assortment. At any rate I inquired about a Pearl Hi Hat Seat model that was for my stand from several years back and they said they could acquire it and would phone me. Almost 2 years have gone by, I have never heard from them. Wrote this store off and it's a shame because I spend roughly $1k a year on equipment and maintenance of that equipment.

This place was an absolute palace! I've never seen a guitar store as big. They have all types of…read moreguitars, amps, accessories, and even keyboards. Kara was very nice and went above and beyond for me!

If I'm being honest, I had lost a lot of faith in guitar center based on the Totowa location, and…read morehave been getting my gear largely online or from indie shops as a result. That all changed today. First time in this location, and I'm kicking myself for not stopping here sooner. I've driven past this particular store hundreds of times, but never stopped until today. First observation: this particular store has one of the better layouts I have seen as far as Guitar Center stores go. The space is massive, and everything is easy to find. The store has ample staff, all of whom are eager to help. Despite a large crowd on a busy Saturday, lines were moved quickly and customers were all attended to. Staff was incredibly friendly and struck up conversation about making music. From a drummer's perspective, this place was a jackpot. Nearly half the store was drums. I was thrilled to find a massive snare drum wall, including vintage snares. Cymbal room selection was impressive. Lots of new and second-hand drum kits to see. E-drum selection was massive and had something for everyone's budget. Where the store truly shined was with their ample parts, accessories, and tools for drummers. This is lacking in many other locations. Picked up some things I needed and fair prices (LESS than Amazon!). The staff, again, were pleasant and kind. That makes a huge difference in and of itself. Store was clean and well-organized. This is my new store for buying in-person. Period.

I'm not sure if it's fair to call this place a guitar shop. It's more of a guitar museum... that…read moresells its art pieces. If you want something very specific or mainstream, then you're better off going to a Guitar Center. Because they stuff they have here is an amazingly curated smorgasbord of rare, quirky, or otherwise vintage instruments. I stopped in just to check out their acoustic room in the back. Played some guitars, the lone banjo they had, and an acoustic bass. Then went back around to look at all their oddball guitars (in a good way). The guy manning the front desk and helping people out in between doing a guitar setup was super cool to talk to.

This is the kind of independent guitar shop we should all be so lucky to have nearby. We need more…read moreshops like this and less of the utterly devoid of character and corporate mega-store monstrosities like Guitar Center. Personalized attention, friendly and knowledgeable staff. They helped me set-up a new guitar and install locking-tuners, two things I am not confident enough to do myself. The prices are more than reasonable and the turnaround is fast.

Awesome people. Great service excellent selection. A fun place as well professional staff.read more

Update 2022; This place was hit hard by the pandemic shortages. The selection of gear is limited,…read moreand there seems to be some staff turnover... Its still worth stopping by and taking a look, but the place has seen better days. Wishing them a speedy recovery.

Visited onna recent trip to NYC - had seen the video on YouTube and it was a must see- unique…read moreguitars- cool history!

Got a setup for my beater acoustic guitar for $50 including strings, substantially less than other…read moreshops I called, big and small. I dropped it off Monday and it was ready Wednesday. The guitar was barely playable before, but now it feels and sounds great. Will definitely return next time I have a repair issue.

Great selection if you're looking to buy. I've had instruments sold by them in the past with good…read moreresults.Last week I brought in a mandolin to sell and was told I had to pay $50 for them to put on new strings even though it was strung with new expensive strings. I'm sure they will have a good reply for this.Maybe they aren't interested in consignment anymore. From now on I'll only be going to Lark Street Music and Alto Music.

Don't bother trying any guitars unless you're looking to buy. They'll run you out of the store.read more