The food is fresh, the portions are good size, and very tasty! Lots of parking in the strip mall, easy access, good set up and busy. The downfalls: the place is FILTHY, and this is every time we frequent the restaurant. The tables are dirty and we have to wipe them off, there is so much debris in the booth cushions collected over a good period of time, the sides of the tables are gross. The place is very dusty, the bathrooms aren't very clean either. There were only two employees working, the young lady was very nice and helpful, the young man just complained and griped about everything in front of us customers, which is inappropriate to hear complaining at where you eat. Again, the food is really good, we have never had anything there that doesn't taste good. The food is fresh, it's just filthy. read more

We decided to revisit this location today. We have always enjoyed the service here save for one time. They have been consistent every other time. Until today. We don't get many opportunities to go to this location, but it is our favorite. However, today was not a good day for this location at all. They had one staff member working when we entered. One was on delivery and the other was on break. She was kind though. No one else was in the building so we felt that we would have a great experience. Upon reflection, the fact that she was preparing the corn as well as cooking chicken on the griddle should have been a sign. We chose to be impressed. Wrong decision. Can someone tell me why someone would go on break at opening time? I ordered the homewrecker with chicken and my husband ordered the homewrecker with steak. I had a free cup of queso on my app so I redeemed it. We ordered small drinks. Should be a cheap order right? $48 later we carried our food to the table. It was cold. They gave me my husband's burrito and mine to him. He had ordered the salsa in his burrito that has raw tomato. I cannot eat raw tomato. Food allergy. Not good. Because of circumstances beyond our control, we could not, nor did we take the time to re-order. Needless to say given the cost, and this experience, we will think twice before going back. And I hate that. Here's hoping something changes. It needs to change. read more

Moe's Southwest Grill - Adobo chicken homewrecker burrito - Tex-Mex Near Me - Fort Wayne, Indiana

The online ordering is atrocious. They never have guacamole as an item even when it is in stock. The food was made quickly. Portions were average. Staff appears to be newer and friendlier now with a cleaner restaurant. They are under staffed with only one person on the line making food. I was also disappointed they did not have Coke Zero. They do have a promotion on Monday burrito for 7.99 read more

Moe's Southwest Grill - Tex-Mex Near Me - Fort Wayne, Indiana

Been really wanting to try Moes, arrived at opening time and was informed they were in the middle of a catering order and not ready to serve guests. Waited nearly five minutes after opening time before the doors were even unlocked. This was the Jefferson location in Fort Wayne. Perhaps I'll have another opportunity at a different location read more

Not only was my order wrong, but I was notified when I got home, drove back, got my food, and was allowed to keep the wrong food. While eating, I found a piece of plastic in my food. Also, I haven't heard anything back from them about correcting this. read more

Moe's Southwest Grill - Plastics found in food. - Tex-Mex Near Me - Fort Wayne, Indiana

Tried order a carry-out order online and was unable to order the lunch special as advertised. Tried calling the restaurant for assistance and there was no one available to answer the phone. This was my first time ordering lunch with this establishment and will be my last. The only way to place an order was to order everything separate. So much for the "lunch special." read more

Ambiance, please empty the Trash regularly, March 2022. Seeing this month after month makes me not excited to go in and enjoy some good Mexican food. read more

Moe's Southwest Grill - Another month another day of overflowing trash - Tex-Mex Near Me - Fort Wayne, Indiana

Food is great. The workers there have the most terrible attitude that I have seen. They were physically bothered by our presence since we got there an hour before they closed. That really set the environment uncomfortable for my in-law family and myself. read more

Food is good and the price is reasonable AT TIMES. I like to visit about once a week, sometimes once every 2. But the last few times, the same employee has made the visit not so great. She seems to not understand what I tell her each time and I'm very patient and understandable so I cut her some slack but it's the same each time from her. They were out of chicken which is ok, I asked for steak and she gave me like 5 small pieces of steak... like I'm paying +1.50 more for that and I get that little... I then asked if she could scan my QR so I could get points and then also scan Moe Monday coupon and she said she couldn't scan more than 1 coupon; the app said otherwise so I tried explaining that and she gave a sigh and told me how much I was getting charged instead of trying to help... After this experience, Ill go to Don Taco which has many more varieties of protein for the same price. read more

I love Moes when you want quick non authentic mexican food. The staff is young BM and friendly is a hit or miss but they're always accommodating and out whatever you like in your burrito. It's like a subway style or chipotle style place and by the time you're done your burrito couple huge but they always seem to roll it up and make it look pretty. Their queso cheese In my opinion is the best and I always ask for two bags of chips. I love their chips. Fresh crispy nice and salty andnpairs perfectly with their green and Smokey roasted red salsa both very mild. Their meat has always been tender and well seasoned. There are a lot of veggies you can choose from as well as bean and rice choices. You also have a lot of condiments to choose from to add the final touch. This is a must stop if you've never been to try it out. Yum read more

I went to this establishment and at first look a delicious arena for cuisine. Then, after I received my food and drink I open my straw. To my disgust it was a paper straw! Maybe ask Taco Bell what real straws are made of.... read more

Great clean place and employees are always so nice !! The food is so tasty , definitely recommend

The Tex-Mex food here is ok. It's at par with other restaurants of its kind. The food is served quick and hot. Now, let's address the attitude of the workers. The young man and lady preparing the food, in an effort to be expedite, jumbled their words together, rushed my choices, and just plain uninterested in great service. The young lady who took my cash, Chelsea was very pleasant. She needs to lead a class on how to treat the public. read more

I would give it a negative rating if I could. We ordered curbside. My mom got chicken nachos and within a hour was throwing up from food poisoning (yes, diagnosed by a doctor). Avoid this place at all costs. read more

I recently ordered lunch for 20 for a business meeting, and the delivery service cancelled at the last minute. I was in complete panic mode, and the restaurant accommodated me immediately. They put together an order for me very quickly. Not only did I arrive on time for my meeting, but it was delicious! They did such a good job. Wish I could give them more stars. Thanks so much for helping me out in a bind. We'll be back for sure. read more

I'm giving this MOES a 4 star rating- only because of how small it is. I absolutely love MOES, it's one of my favorite places to eat. This MOES was certainly busy today when we went (mid day on a Monday), and even though it could have been really stressful for employees, they were all cheerful, welcoming, and gave great service! The building itself is a bit small, so the indoor seats were full, there was a long line for the drink machine that made it hard to get by the seating area, and the bathrooms were single toilets only. The space was a bit inconvenient, but the product/food & staff were amazing! read more

Wife and I love Moes. We drive over an hour to Ft Wayne to have it. We always stop at the one on Dupont but that location is closed now. So we went to this one. The staff Friday night were awesome. They were fast and attentive. When we arrived their were 8 people at tables eating and 7 people in line. The store was clean and there wasnt trash overfilling the bins. When it slowed down, the 2 guys were cleaning behind the counter and the woman started wiping down the tables. We will be back. read more

I am not sure what is up everyone else's butts on here. What I do know, is it is fast food and the staff has always been kind and helpful. The one guy was even joking with me. Food is definitely better than Taco Bell, very similar to salsa grill. What I don't understand is reading all the reviews, people sound like they need to go to Mercado a high end Mexican restaurant downtown. This is a fast food restaurant not a fine dining establishment. Also, on that note you can eat relatively cheap for what other comparable restaurants are charging and the app has good deals as well. read more

I was craving Moe's All day long at work ( a 12 hour shift) I got off work at 7:40 and I looked up Moe's hours to make sure they were still open. It showed they were open until 8. I arrived at the restaurant at 7:46 and they already had their doors locked. All I wanted was nachos and it would have only taken 5 mins or less. Guess they didnt want my money- as well as a pregnant lady that showed up too. Very disappointed. read more

Gentlemen who made my burrito did a FANTASTIC job had my tastebuds dancing like no other! The two young ladies behind the counter and cleaning were extremely nice and friendly. read more

Love the queso and all the other stuff a Moe's. I really enjoy the experience. The staff is very nice!

This place is like fast food, but charges more than Taco Bell and less than a restaurant with a waitress. I ordered what is equivalent to a nacho bell grande and was under impressed. I am sure I would have been more impressed with a burrito or taco, but over all I like Taco Bell a lot better. I am sure the ingredients are fresher than Taco Bell, but Taco Bell just tastes better. Another close by restaurant that is better with the same format is Salsa Grill which is down the street by the interstate. If you have time for a waitress, Cebolla's up the street is my favorite mexican in town and at a good price. read more

Food was good. Would have easily given 4/5 stars however the staff did not yell "welcome to moe's" when I walked in. This ruined my entire experience. read more

Here's another place that's similar to Qdoba and Chipotle. You know, the Subway of Mexican food. Burritos made right before your eyes, and they're so big that it is nearly impossible (at least for me) to eat a whole one in one sitting. I have only committed such an act once, and my stomach was very unhappy with me for the rest of the day. But I digress... What sets it apart? They give you free chips with your burrito. And they have a nice little salsa bar with a few different types of salsa and sauces to choose from. Yum! My veggie burrito was fresh, and delicious. And they didn't charge extra for sour cream or guacamole! (I think they might on other burritos, but it was included in the veggie one!) I also liked the atmosphere a little better than Chipotle or Qdoba. It was a little more comfortable, more space. read more

Used to love this place. Last visit has turned me off totally. 7:30pm and had only chicken or greasy ground beef available. They are open until 9pm. Only 3 employees working, and one was mopping the floor and putting chairs up. Again an 1.5 hours before closing. More people showed up, yet she kept mopping and didn't help behind counter. Saw a family get annoyed because their order was wrong. What I got wasn't bad, but wasn't great either. I'll go down to Salsa Grille or back to Chipotle. Done with this location. read more

This place is just MEH. The service is always fine, but the food is soooo bland. I have tried chicken, beef, pork, fish, and tofu. It all taste the same here. Just bland. I honestly don't know why you would go here when their is a Chipotle and a Qdoba right up the road. read more

Wow! Didn't know a restaurant could fall so far so fast! My family frequents this location but have not been back since 8/12/2018 due to the absolute worst food and service we have ever had anywhere! On this Sunday afternoon there was no adult supervision, to speak of, the teens running the place could have cared less about the food quality, temperature, preparation, dining room cleanliness much less anything to do with assisting a human customer because it interrupted their chat session! The male kid in the middle of the food prep process kept interrupting the female taking the order at the beginning so much with nonsense about something that happened with friends and unrelated to work in any way that she had to ask us each at least twice what we were ordering again and still screwed up my mothers order. The same interrupting kid making my daughters cheese and chicken quesadilla burned it 3x and had to have someone from the back kitchen come out to make a simple quesadilla! My daughter had to stand there and wait for her food which he was unapologetic about screwing up and we were all done with our food before she ever got hers. While we were eating at a table we cleaned ourselves, we watched as the workers literally groaned out loud when a couple new customers came in. They made the customers stand at the end of the counter and wait while they played a game (like rock-paper-scissors) at the other end to see who would "have" to take care of the customers. I attempted to contact the manager or owner after this visit but did not receive a call back, I doubt my message was ever delivered. I know the lunch service and usual weekday dinner service is so much better, but I was so irritated about this visit and the lack of respect these employees had for this family business, the customers and their jobs that I haven't been back as of yet. read more

Excellent food and Very Friendly service. I ordered inside today and was 5 star happy with everything. I had a Taco salad with ground beef, corn salsa, lots of Pico, blackened beans shredded cheese and diced onions with delicious chipotle ranch dressing on the side. The salad was HIUGE and so good I barely used any dressing. Remembering how fantastic their queso is I ordered a large. Their chips as always were great mix of salt and corn I in a thin chip. YUM !!!! Even my husband who doesn't like this kind of food had queso for his lunch. That's saying a lot about how delicious Moes on W Jefferson is. read more

It's like Chipotle, qdoba or any other Mexican food chain. Food's not bad, but I'd rather prefer Qdoba over this one.

Welcome to Moe's! This is a fast casual Tex-Mex place much like a few others that start with "Q" and "Chi" but a couple things set it apart. The first is: QUESO. Their queso is so good. I love it on my burrito or spooned over my bowl. It adds a lot of flavor! It's also great to dip chips into. Which brings me to the other reason it is a rung above the "Q" and "Chi:" free chips. And good ones at that. Their salsa is free too, and you can add queso for a small charge. You can even get more. I wish there was one closer to my home because I'd go more often. I'll come back when I'm in the area again, which is frequent to visit family. read more

I doubt I'll be back here. This restaurant is dirty the floors were dirty with chips and food. Also, tables dirty. Just generally not very clean. Also, they were out of forks. Yes, out of forks. Ordered food which required a fork. When I got up to get a fork they said "we are out of fork" and walked away. Another employee chimed In that they would "be here soon". Good idea to let people know you don't have forks before you order. read more

I like that we can get grass fed beef and pork, as well as whole grain tortillas if you ask. Food is good and everything is made to order. No extra charge for chips. Good service and good for kids. They love the amazing pop machine. Recently the music has been too loud and raucous for our taste, but that's us. read more

I love Moe's. It is delicious! However, the customer service as this particular Moe's is less than satisfactory. I went in to get a quesadilla for dinner and there was a new person training. I have no problem with that, everyone starts somewhere. When he moved my quesadilla from the grill back to the counter he did a bad flip and it ended up face down with its contents all over the counter. Instead of offering to make a new one, his trainer came over, said oh this will be okay! and used her gloved hands (that she just bagged someone else's order with and used on the cash register) to scoop the quesadilla contents back into the dilla, fold it over and call it a day. I'm not going to be "that person" that demands a new one but I was grossed out and will not be returning to this location. If that's what they do in front of the customers who knows how their cleanliness is in the back! read more

I was excited to try this place as it's close to where we moved to. It's like Chipotle or Qdoba, but with one thing different...it's not good. The employees looked like they didn't want to be there. Save your time, and go to Chipotle, Qdoba, or now there's a Salsa Grill down the road that's amazing. This place is one and done for me. The food and service was that bad. read more

The employees holler "Welcome to Moe's" when you enter the building...very annoying and not cute when it's forced by company policy. Restaurant is similar to Chipotle and Qdoba. Food portions are large and filling. The quality is good but it is "Americanized" TexMex. Salsa bar offers 1 hot, 2 medium and 2 mild varieties. Drinks are dispensed from one of those fancy coke machines where you pick your soda and then have the opportunity to add flavors like cherry, lime, peach, grape, raspberry, vanilla etc. Meals come with free unlimited chips. read more

I love my MOE's ~! I like walking in and being greeted, "welcome to Moe's!" makes me smile. The fact I build my own food, burrito, taco salad, etc., is always a great positive. How can ones food not be right when one makes it? I like the pop machine~!! If I don't want pop, I may have flavored water!! Great food (always fresh, and favorful), great price, great friendly employees~!! I love my MOE'S. read more

This has become our new hang out during the week for a quick meal.

How can a restaurant be out of napkins??? They brought a roll of paper towels out of the bathroom and set it on the counter. The coke machine was out of most flavors. Not to mention the food.... Since when is rice supposed to be crunchy. This is our last time here. From now on we will be going to Salsa Grill, better food and a lot cleaner. read more

After my first time eating at Moe's, I have to say that I was impressed with it -- considering it is fast food. I definitely liked the flavor better than Chipotle or Baja burritos -- there was just more flavor there. The only semi-annoying part is that the employee's yell "Welcome to Moe's" really loud everytime someone enters. I'm sure they mean well and are trying to make it a fun atmosphere, but in reality it just gets a little old when you are eating in the restaurant. read more

Moe's switched their high quality grilled chicken breast for marinated thigh meat. An added bonus is that you now get loads of fat and skin attached to the chewy dark meat. It's disgusting. read more