When you call get ready for "service hold please" with no time for a response. Rude customer…read moreservice they act like they're doing you a favor to answer your call. Always aT least a week out so if your in need of service immediately they can't help. I have had luck with only one of their techs on electric fryers (questionable competence). Owner should clean house from the management on down. I've owned a business in SL for 43 years I would never recommend this company.

They fixed my meat slicer. They ordered the part and installed it quickly…read more They kept me informed. Less than a week.

Mark is an amazing craftsman, and Demi is so great to work with. The whole team is great! They have…read moredone so many projects for me. Including a beautiful custom barn wood door, a sofa table, and shelving for my salon. The selection of quality, preserved and repurposed wood at got old wood is all you need for any project, wether it be shelving, doors, a coffee table a custom dining table, you name it. Go check it out, you'll be so glad you did!

Horrible company. They dont know how to work with wood or bid appropriately. They dont stick to…read moretheir own timelines and they will rip you off in price when you need your finished product. NOT A GOOD COMPANY!

Very helpful folks. Did a great, and personalized, job on our scanning, AND turned it around very…read morequickly. Called us when they had a question- didn't just assume, and all for a great price. A++

Wonderful experience! Very appreciative that they offer this service. They gave many options and…read morewe've been very happy with the results.

Friendly, efficient, and incredibly fast--this place is truly amazing. They were able to digitize…read moreVHS tapes that are over 40 years old and not in the best condition (thanks, Mom!). Because of them, I got to see my father--who passed away shortly after those videos were made--along with so many aunts, uncles, cousins, and grandparents who are no longer with us. It meant more than I can express.

We were in a pinch for Invitations/Brochures. I had a meeting at noon with the Salt lake City Home…read moreBuilders Association. I called Jon at 8am and sent him my ad copy, which needed some help to say the least. They tuned it up and had it ready for me at 11:15 am. The price was more than fair for what I asked, It could not have worked out better and on top of that they are just good people. I Highly recommend them for your printing needs!!

I had a last minute project for my daughter's wedding. Jon did such a great job for me with a…read morequick turn around. They were so great at communicating with me and called as soon as the project was done. I really appreciated their professionalism and quality of their work. And the price was great. I will definitely be using them again in the future!

Excellent service! I needed alterations in a hurry for a special event I was attending. I had…read morethree items that needs significant work in a short amount of time. Jen was very accommodating and professional. Everything turned out beautifully! I would highly recommend!

The worst $1400+ I've ever spent! Please read!!…read more I found McGrew Studios here on yelp, and after reading Su C.'s review, I decided to check them out. I needed custom Lady Gaga costumes made by a very skilled seamstress, and that is what I thought I had found. After meeting with Jen, I believed she was very skilled in her craft. Beautiful, intricate costumes covered the walls and ceilings, so I thought no doubt that my costumes would be easy for her. After deciding on the costumes to be made, she gave me a quote and insisted on collecting a deposit. I thought that since it would cost almost $2000 for 2 jackets and 2 foam shoulder insets to be made, that a deposit was reasonable. Going forward, she agreed that I could make payments since that was quite a huge amount of money. She also agreed to make me two custom body suits for $200 each - even though I provided the body shaper and fabric for her to use (unreasonable price!). As I visited the next 2 times, I gave her $200 each time in payments for the costumes. Upon the 3rd meeting, she demanded full payment for all of the costumes, even though they had not been finished! You wouldn't ever go to a store and give your money to someone with nothing in return! They claimed on multiple occasions that they needed the money "to keep our lights on" and "pay the bills." I'm sorry, but my financial responsibility is to pay for finished costumes, NOT your bills. Scared by her many threats via email and voicemail, I paid for the rest of the first jacket ($700 for jacket, $300 for the shoulder pad inserts). Plus she had $400 of mine for two custom bodysuits, which I still hadn't received. After giving her the $1000, she sent me picture messages of the the jacket process, to which I was excited because it looked like it was turning out nicely. Boy was I wrong. She did finally give me one of the bodysuits I had ordered. The day she gave it to me, I had a Lady Gaga performance in SLC to which I would wear it. Upon the FIRST time wearing it, it ripped up the back and up the sides. I was extremely upset with this poor craftsmanship, but she claimed it was just part of "wear and tear" and that she would not repair it for me. Since I now live in Vegas, I had a girlfriend of mine to to her studio to pick up the finished jacket and mail to me. When I got the jacket, I found it to be of CHEAP material and VERY poorly constructed. Being a professional seamstress myself at one point, I was able to see all the careless mistakes made within the jacket, as though she threw it together in order to get paid. "Couture" construction is one thing, but unsymmetrical pleats and untrimmed seams are just ridiculous. Dissatisfied with the final outcome, I wrote to her expressing my concern and that I would like a refund or SOMETHING done, to which she denied me. She claimed that when she gave the jacket to my friend that it released her of any liability of the costume and that I would have to take it AS IS! Is this any way to run a business?? Whatever happened to 100% satisfaction guarantee?? I am now stuck with a POS lady gaga jacket that I cannot wear since it is so poorly constructed that it doesn't even fit correctly. I would stay FAR away from this company. There are MANY other brilliant costume makers that will charge a quarter of the price for the same garment and better construction.

We're visiting from Virginia and unexpectedly needed to print and sign several documents while in…read moreUtah. After searching around, we found this printing shop, and I can honestly say the experience was exceptional. The owner exemplifies what true customer service should look like. Even though our request was outside the usual scope of his large-scale printing work, he still took the time to personally help us. His professionalism, warmth, and willingness to go above and beyond left a lasting impression. It's rare to meet someone who values people over profit and takes genuine pride in helping others. Businesses like this remind you that integrity and kindness still exist in the world. Highly recommend this shop to anyone looking for top-tier service and an owner who truly cares. Thank you Mr Sohrab. We truly appreciate you

Rob is a pleasure to work with. He understood exactly what I needed (even though I wasn't sure…read moremyself!). Will go back for all my printing needs.

My wonderful collector Lisa from the Philadelphia area commissioned me to paint this huge piece…read more(40x40") depicting the place her family stayed in Paris. So many beautiful memories for their family happened right here. I enjoyed painting it so much! I finished the first painting in January 2023. I took it to Artistic Wholesale. I'd been bringing my business to them for about two years. When I expressed concern about mailing such a large piece and when I asked if they could crate it, the sales associate pointed out that the guy who did the packaging had just walked in and I could ask him. I don't recall his name. He told me something to the effect of: "we do this all the time! It will be fine." Options of archival glass, museum glass, and plexiglass were presented to me. When plexiglass was suggested, I asked how it would look, and was told that glass would look the best. This painting was created to hang above a fireplace in the collector's home. I told them where the painting would hang and asked how plexiglass would look. I was told it wouldn't look as good as glass. No one mentioned anything about risk. So, I chose glass. I again asked: will this painting be ok being shipped with the way you package it? Again I was told, "no problem! We do this all the time." Once the painting was framed, which looked fantastic, Artistic Wholesale packaged it up to what they said was "UPS standards" and shipped it out. On February 14, 2023 I received texts, videos, and photos from my collector telling me that the package was completely intact, but that the glass was shattered, the painting was cut up beyond repair, and the frame had little nicks and cuts in it rendering it unusable. I was shocked and devastated, as was my collector. She told me that the only thing protecting the painting was a layer of foam core in front and behind the painting all wrapped in plastic sheeting material with a thin layer of bubble wrap. There was NO styrofoam, packing peanuts filling the box to cushion it, or corner pieces protecting the painting. Over the last months I've tried to get Artistic Wholesale to help make this right. I wish I could get UPS to reimburse my losses, but they have told me I can't get any sort of reimbursement, because it's now past 60 days. The UPS website indicates that only the shipper (which was Artistic Wholesale) can file a claim and, to my knowledge, they never did. The first painting took me 40 hours to finish and the second one took 26 hours ....not counting all hours of communication with my collector to assure them I'll completely take care of them; buying new supplies; attempting to get the frame company to cover some of the costs for this loss, my time lost in getting more commissions (I haven't been able to take any more new commission paintings while working on this), more materials, and new shipping costs; I've also worked for hours with a lawyer to try to get the owner of Artistic Wholesale to help out. The owner responded taking zero responsibility for what happened. Here's how I'm handling this situation for my customer: I've repainted the piece and am getting ready to ship the painting to a new framer near the home of my collector. I was fortunate to find a Fort Knox-type-impenetrable tube (from the kind people at Sugar House Awning) in which to ship the new painting. I'll roll up the painting, cover it in bubble wrap, and seal it inside this tube, then ship it off with the maximum insurance. This situation makes me sad, frustrated, and very upset that after YEARS of having a great relationship with Artistic Wholesale that the owner doesn't seem to care. However, it demonstrates to me, as a small business owner and consumer, the paramount importance of excellent customer service and taking responsibility for damages and unhappy clients. I'd recommend using another framer for your framing needs. I cannot in good conscience recommend coming to Artistic Wholesale because they don't own up to their mistakes nor do they take care of their customers when mistakes are made.

Amazing to work with these professionals. I have used this company twice over the past few years to…read morehang delicate art pieces. Both times I have had the same professional and efficient experience with every person I have worked with throughout the process. They communicate clearly and show up on time. The work is done efficiently and quickly with no surprises. I haven't used their other services but if I ever have need I will go to them first.