I'm not even sure where to begin. About two weeks ago, I had a water leak in our master bathroom…read more As you can imagine, the damage to the house was significant. Since the home is only two years old, I didn't feel comfortable trusting just anyone with the repairs. After looking into several options, we contacted a company called 1800 Water Damage. We wanted the work done quickly before any mold could develop. Even though it was a Sunday, which I thought might make things difficult, the owner, Eddie, came out right away. After meeting him, I decided to move forward with their company. They immediately began a full drying process in all the affected areas. After three days, they confirmed everything was completely dry through testing and then proceeded with the repairs. The entire process was completed much faster than I expected. Thanks to Eddie, everything was handled professionally and to my complete satisfaction. I truly appreciate the quality of work and service I received. Hopefully, I won't have to deal with something like this again, but if I ever do, I will definitely reach out to 1800 Water Damage and ask for Eddie owner. Highly recommended.

I had a water leak in my garage and dining room, and it was extremely stressful at first. From the…read moremoment I contacted 1-800 Water Damage, Eddie and his team responded immediately. They showed up quickly, assessed the situation thoroughly, and reassured me that everything would be handled properly and without hassle. Eddie was incredibly responsive to all my questions and concerns. He took the time to explain the process clearly and made sure I felt comfortable every step of the way. What really stood out was that I didn't even have to deal with the insurance claim myself -- they handled the entire process, which removed a huge burden during an already stressful time. The team was professional, punctual, and respectful of my home. They arrived on time every day, kept the work area clean, and made sure everything was organized before leaving. They were courteous, accommodating, and truly went above and beyond to make this experience as smooth as possible. Water damage is never easy to deal with, but they made the entire process simple and manageable. I highly recommend them to anyone dealing with water damage issues.

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

Had a consultation with Michael on a mold issue I've been having in my apartment, and could not…read morehave trusted his advice more. A lot of times when you're dealing with issues like this, you don't know where to start and are always feeling like every company is trying to take advantage of you. That is NOT the case with NYTDR! Michael gave me realistic advice for my situation, and made me feel at ease and that I had all the information I needed to make decisions for myself. I would absolutely recommend this company for anyone dealing with mold and other damage issues in your home!

Just echoing the general sentiment about the quality of work that was done by Frank and his team…read more We had a drainage issue that had to be rectified and Frank did a great job of vastly improving our setup. There was a considerable amount of work needed but Frank was always present on the job and also kept the cost very close to the overall estimate. The work was well done and the fact the stands by his work and takes great pride in it (we could tell during the process and the attention he put in each day with the team) is the main reason why he's a good option if you are looking for someone who can help you deal with water issues or just need to find ways to better waterproof your home. Definitely worth every penny in terms of the job that was done.

They were amazing! Frank came on a Saturday - figured out the problem and made an appointment to…read morecome back on Monday. Showed up on time, and fixed our sump pump discharge pipe within an hour. Respectful, responsive and did great work. Explained what the issue was to us and fixed it properly. Highly recommend.

After a fire in my attached garage caused heavy smoke and soot throughout my home, iFlooded…read moreRestoration responded incredibly fast. Their team was on point, professional, and knew exactly what to do. I was so relieved when they arrived and immediately began mitigating the damage. Project Manager Alex was excellent and service was incredible from start to finish. Highly recommend!

First time home owners, and we had a flood last month. My family and I were devastated to say the…read moreleast. Mr. Alex Calderon made the entire process seamless and took care of us quickly and professional. He dealt with the insurance company from beginning to end. I have already recommended iFlooded Restoration to several of my friends and co-workers. Thank you for everything, and hopefully I won't have any kind of flooding in the near future!

I've had to call plumbers twice in the last 3 months due to drainage back-flowing. The first visit…read moreresulted in snaking out paper and hand towels. The second visit was much more expensive but resulted in removing a cotton-like clog from the mainline and hot water hydro-jetting of the line and traps. Lenny is a straight shooter. He'll tell you what he thinks is going on, give you the remedy, and provide you with options. Anthony was also very knowledgeable and responsive. Present them with your problems, and they'll have solutions.

I LOVE working with Lenny. I called in a panic because we'd just had a new washer and dryer…read moreinstalled, then all of a sudden we had a flood of water on the floor. He and Anthony just happened to be driving by when he answered, so when he said "we'll be right over", he was literally at my door in a minute. Then when they walked in, they took their shoes off without my asking. Already off to a great start. They fixed the problem (sewer and trap issues) and Lenny told us to get a sink alarm. He was patient in answering all our questions (my Dad and I) and he doesn't talk down to me which I appreciate because I won't call back when that happens. Hopefully I won't have any more emergencies but I look forward to working with Lenny and his son(s) again.

I requested a couch cleaning service and I'm very happy with the results. I spoke with the owner (I…read morethink?) beforehand to ask questions and get an estimate before committing to a date. Day of, they came and explained what would be included in the service + shared what to do after for best results (e.g., flipping of cushions). If my toddler decides to make this couch his canvas again, I would hire these guys again.

I do not recommend this company. They scammed me to pay before they began and would only accept…read morepayment on sites that will not allow you to request a refund. He used my phone supposedly to enter the account but zelled $550. He quickly went through 3 rooms and a hallway without cleaning the the dirty spots. I was tricked by a fast talking scammer and left with carpets that still need cleaning. I selected this company from a website called Amsterdam Ave Carpet Cleaning. He never explained why I was paying different company. It was a scam and a lesson painfully learned.

I highly recommend Prime Mold removal and think they are excellent at what they do. We have had…read moreseveral major water damage incidents including a pipe leak from our next door neighbors and an extension roof leak which in both cases affected multiple levels and caused significant damage to our three story brownstone. The Prime Mold team is highly professional and deconstructed, completed mold remediation and restored ceilings and walls including drywall, plaster and painting that had been stripped down to the brick. They take unusual pride and put great effort into their work. Thanks to you all -- you're the best! Brad and Valerie Zilbersher

We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

Amazing service. Dennis was absolutely outstanding during the whole process. Highly recommend!read more

I can't tell you how happy I was with these folks. From Troy (the first guy who came to scope out…read morethe job), to Norma (the office manager), to the number of guys who came out to help us, super kudos to all of them. We had a terrible sewer backup issue in our basement where all of the block's nabes' excrements and wipes, etc flooded our entire basement up to 2 inches high in some places. I called them first thing in the morning, and they had Troy come out within 30 minutes, and within 30 more minutes, a whole crew came in their hazmat suits, with a dumpster, ready to clean, demo, and sanitize the place. They also had the nerve of invoicing us a price that was significantly less than a nearby competitor and they gave us a further discount to boot. I can't thank them enough and can't recommend them enough. Tremendous.