I had a very disappointing experience with this carpet cleaning service and would strongly…read moreencourage others to clarify pricing and expectations before booking. When I scheduled the appointment, I was quoted $102 for carpet cleaning and $75 for one gallon of pet urine treatment, for a total of $175. During the scheduling call I clearly explained that both the bedroom and living room areas were carpeted, and the quoted price was in line with other companies in the area. When the technician, Kevin, arrived and used a black light, he pointed out several puppy urine spots. Immediately after this, the price jumped to $325 for three gallons of treatment. The apartment had no odor and had already been treated with enzyme cleaners, so I was uncomfortable with such a large increase. After some discussion we agreed on $250, which was already significantly higher than the original quote. Another confusing point was that I was initially told the treatment could only be purchased in full "gallons," but when I pushed back on the price, suddenly the amount could be adjusted. The living room and dining area were also then priced as if the unit were a three-bedroom apartment, despite these spaces being discussed during the original quote. I agreed to proceed because I expected a deep carpet cleaning using the Chem-Dry system that was advertised. However, the actual service was extremely quick. I stepped out briefly and 31 minutes later the entire job was finished, even though the original estimate was about 1.5 hours for fewer rooms. The carpet looked only slightly cleaner and still visibly needed more work. When I raised this concern, Kevin dismissed it and told me I was "too young to understand." He attributed the results to traffic patterns, stairs (which had already been communicated ahead of time), and other factors. The tone of the conversation only became more respectful when my husband arrived. Later, I reviewed my home camera footage and saw that the carpet was mostly run over quickly with an agitator, rather than receiving the kind of detailed cleaning I expected. The carpet was barely damp afterward, which also raised questions about how thorough the cleaning actually was. Additionally, an area I was charged extra to clean was not cleaned at all because the technician felt it looked clean under a rug. If I'm charged for an area, I expect that area to be included in the service. When I contacted customer service to express my concerns, the conversation became defensive and dismissive. Ultimately the technician refunded the $200 I had paid, which I appreciate, but that was not what I originally wanted. I simply wanted the carpets cleaned properly. After moving furniture, preparing my home, and setting aside time for the appointment, the entire experience was frustrating. I now have another company scheduled to redo the cleaning. Overall, the experience felt rushed, inconsistent with the original quote, and dismissive of legitimate concerns about service quality. Pictures include proof of avoiding areas and Kevin getting in me (a woman) and my partners face when confronted with our concerns about higher cost lest time. I just wanted the job done. No well done carpet cleaning takes 31 minutes for three room that includes an 75 dollar per gallon added pet service.

Had a great experience with this company. Was able to get an appointment within a day or 2. Kevin…read morewas very professional, arrived on time, and did a great job of cleaning my carpets, including some stretching. Prices were very reasonable & was charged as quoted. Highly recommend and will definitely retain their services in the future.

Signature Carpet Care is owned and operated by a gentleman who learned this trade with one of those…read morevery large carpet cleaning companies and decided to live the "American Dream" and started is own carpet cleaning business. I learned this as I was asking questions to Alex, the owner. I have never written a review before for a carpet cleaning company. Most likely because they typically don't do a great enough job to write about. Usually its ... well, meh. Alex deserves to have a good review given and published. He spent a good solid few hours getting our carpet cleaned. We have a 4,200 sq. Ft. home that has wood floors except in the bedrooms and bathrooms and stairs. He did an incredible job everywhere! The stairs were filthy (5 kids will do that) and it looks new. So very impressed with the time and care and would recommend Alex and his company to anyone interested in hiring someone to do a thorough job and not gouge your pocketbook. A+!

Alex from Signature Carpet Care is very professional over the phone when answering all of our…read morequestions as well as in person during, and after the job was completed. He arrived on time, was very honest with us about the quality of work he thought he could provide. Our carpets are more than 8 years old and really are needing to be replaced. However, since we are not able to do this yet- as we rent an apartment and the replacing needs to be handled through management, Alex said he would do the best he could. We have three kids and throughout the years they have really done a job on this carpet! Let me just say that we were more than ecstatic when we finally saw the end result! I could not believe it was the same carpet!!! The added bonus is that the apartment smelled like oranges when we returned, not overwhelming at all, but very pleasant. Thank you Alex and Signature Carpet Care for the amazing service!! Will recommend to everyone and will use again in the future.

Darren's team did a wonderful job with the deep cleaning for my home. Darren was highly…read morecommunicativ throughout the booking process as well as during the cleaning day itself. We have found our go-to home cleaners. Thank you, Darren and Team!

we enjoyed our quick turnaround service. With four couches, one rug and two kitchen chairs. I can…read morehonestly say I was not expecting everything to look like new. They treated old toddler stains, like Play-Doh and slime.. They have my highest recommendations.

This review is long overdue. I hired this company to clean my sectional. Let me start off by first…read moresaying that I have 3 kids and a dog. So you can imagine how in desperate need I was in getting my couch deep cleaned. I was honestly ready to toss my couch to the curb, to say the least. But My Carpet Cleaning came through and left my couch looking and smelling brand new. He brought his equipment, worked tirelessly to remove whatever stains my 8 year old might have left on there and all for a great price. He was also very quick to respond and I was lucky to receive same day services. I will definitely be using his services again.

Excellent gentlemen. They arrived few minutes early and texted me versus being late and ringing…read morethe doorbell. They evaluated and put together the price of the areas I wanted clean in under 10 minutes. 4 bedrooms was $186 bucks. They added the couch which was littered with my toddlers milk mouth and sons mango madness. This brought the total to $500. Took them maybe a touch under 2 hours. All of their services and invoices are digital AND you can pay with credit card to rack up those points! Remember it takes a while to dry so it's best to time this when there are no guests or kids running around. They came at 10:30am and they were still relatively damp around 4:00pm. Highly highly recommend this company. We live in a small neighborhood in Del Cerro so they will be the talk of the town.

Amazing. Great service. Did a really good job where others failed. Makes it look like new!read more

Victor did a fantastic job cleaning ,sealing and grouting 2 bathrooms, a kitchen and a laundry…read moreroom. I would highly recommend this very hard working gentleman to anyone needing this service. I intend on hiring his company to do more projects in the near future. Mel

We had Tony's cleaners come to our house and clean our sheers, they arrived promptly at 800am as…read morepromised and cleaned the sheers to our satisfaction, they were extremely professional and friendly and they left no mess behind them. Would recommend them to anyone

James and Thomas were amazing! They made my day! My shower stall became sparklingly clean after…read moretheir two hours of working magic! They arrived on the dot and immediately worked into solving my problem shower stall. They were very considerate to use shoe covers as I have an outside shoeless house. Disclaimer, I did not make this shower this hopelessly uncleanable with regular cleaning. My adult family member is now living in this house for more than a year. I have this house for over 32 years now, and this is the first time that I had a professional clean this shower stall.

Amazing, professional service that was quite reasonably priced…read more I've used Stanley Steemer and it was subpar compared the clean results from All American True hot water extraction from huge van enclosed beast of a machine is nothing like a rental I've done with Home Depot. Anything portable is nonsense and a waste of time My carpet was close to new when his team was done. Shout-out to Reggie and Sergio The owner, Mike Bruno, after lengthy interaction with carpet repair and cleaning - was next level in experience and technique. Apparently he established the company in early 90's Also of note is Mike does flood & mold remediation work. He found our leak and did as little damage to remediate our house while drying and eliminating mold. I've seen and experienced less knowledgeable companies that waste time and money attempting to locate the cause. Mike is amazingly accurate at finding the source and fixing 5 stars is insufficient rating for his hands--on, respectful, cost effective approach 8 stars in my book

Mike and his crew are the best! No kidding around, straight to work, amazingly affordable prices!…read more Over a decade I have had All American clean my Persian rugs, carpet and furniture. They are always on time, friendly and efficient!!! T-riffic!!!!!

Danny is the absolute best! Great communication, super friendly and does an excellent job cleaning…read morecarpets. Fair pricing and excellent service. I will be using his services again.

Great service all around.. I had some pretty gnarly spots and major areas that needed a lot of help…read more(haven't washed the carpets in well over 8+ years, with 3 kids & a hig. Danny came & got majority of the stains out & definitely got all the dirt out of the carpet. Will definitely use him again in the future.