10 cottages on beautifully landscaped grounds, adjacent to an ancient fishpond just outside of…read moreKaunakai town. Got the opportunity to stay there with some friends over the weekend, and I have to say that if you want peace and quiet this is the place for you. Each cottage has 2 bedrooms, 2 bathrooms, a full kitchen. Some have AC, some have washer dryer. Each lanai faces the fishpond with all it's ancient serenity. There's a picnic bench next to the waters edge perfect for sunset watching, and if you're really tuned in, you'll actually feel your soul rest

This group has managed my AirBnb property on Maui for the last nine months and they are absolutely…read moretops. Respond within minutes to a text or email. They provide a solution to any issue for myself or my guests, often within minutes or at the most 24 hours. They have connections to all the trades and can get a plumber, handyman etc over to my property often the same day, which is critical to keeping up the level of service I want for my guests. (Producing a repair person on the same day is no mean feat in the islands.) They are personable and professional, a pleasure to work with, and charge far less than a traditional property management company. I recommend them highly to any vacation rental owner.

We purchased a condo this April and needed help getting it going on Airbnb. I had no previous…read moreexperience with short-term rentals or with any kind of property management in Hawaii. Maui On-Island Agent provided excellent advice and responsive service to help me get going quickly, including recommendations for an excellent cleaner and for other needed professionals. With their help, we were able to achieve Superhost status on Airbnb in just 2 months!

Perfect location, excellent car to cruise in and Karen is so accommodating and easy going!…read more Twice this year I have rented Karen's condo in Kihei and her bright red Camaro. I had such a wonderful experience the first time, I just had to make it back again this year. Her condo is right across the street from a beach with turtles laying around every morning and the most epic sunsets at night. Karen was sweet enough to send me recommendations for places to go and things to do on Maui also. The complex has many amenities- BBQ, tennis, pool and jacuzzi and really friendly neighbors. I have referred her many friends and I will continue doing so. Mahalo Karen!

Karen is definitely a super host! She is very gracious and was available anytime we needed her…read more Her 2 bedroom condo at Pacific Shores in Kihei was just perfect. It was very clean and beautiful and had everything we needed for our stay. The condo is in the perfect location in Kihei. It's very close to all the restaurants/bars and beaches. We also rented a car and it was very reliable and great on gas. We were there for our honeymoon and had the best time ever! I would definitely recommend her place. We will be back. Thanks so much Karen!!!

Absolutely amazing team! So looking forward to go back to…read moreHawaii. Go directly to their homepage to rent, they have the best selection of really nice places and you will avoid Airbnb like fees.

This was my third time staying at the condos at the Pacific Monarch and I will stay there again in…read morethe future. I also recommend it to friends and family. It is homey and comfortable with incredible direct ocean views and Waikiki from a larger than normal, roomy lanai where I spent every morning with my coffee and fruit, and every evening at cocktail hour, just admiring the view. The staff of the Pacific Monarch are also very warm, friendly, & helpful. Deborah, the agent is a gem and makes the entire renting process easy and stress free and is a lovely person in general. She goes out of her way to make sure your stay is a pleasant one, and as enjoyable and relaxing as possible. Mahalo & Aloha Deborah!"

I can't say enough good things about Leanna. We had originally had a trip booked for April 2020 but…read morethen Covid hit and Hawaii effectively shutdown. We were able to rebook our trip to August hoping that things would come down. Unfortunately Hawaii is still quarantining guests and we asked for another extension. Leanna was able to accommodate us without hesitation for 2021. As much as we would have liked to have visited Hawaii we know now is not the right time. Leanna has been very accommodating and appreciate everything she has done. Definitely would recommend and don't hesitate to book.

The water heater went out 3 times while we were there and once it was out for 24 hours. The first 2…read moretimes it went out they sent someone out to fix it within a few hours but the last time it went out the repair man wasn't able to fix it because he didn't have the right parts and it was to late in the day to get the right parts so he told us we would have to wait another day. I appreciate that things go wrong and stuff breaks but 3 times is a little much.

Donna Bender has always provided us with a great room! The Condo is always just as pictured!…read more There is nothing negative to say about Donna or this property. We have booked with Donna for 5 years and she truly is amazing to work with. She will help you plan your entire trip and don't hesitate to ask her where her favorite restaurants are. They are all local owners with traditional Hawaiian Culture Food. I have traveled to some of the other Islands and never had a room this fabulous for this price. Thanks again Donna. We are ready to book our 2019 trip

I can't thank Donna Bender enough for all her help in getting our family two condos next to each…read moreother at the beautiful Napili Point Resort. We were planning a last minute trip just three weeks before we wanted to go for spring break. She was so nice to answer all my questions about the area and sent us an update the week before arrival on what we would need to bring and information on what the resort provided. I highly recommend using her if you are planning a trip to Maui.

My husband and I partnered with Love Hawaii Realty for a two-part real estate and property…read moremanagement service: finding a new home to buy for our growing family, and finding renters for our former home. From the get go, we were impressed by Munro Murdock and Jay Olson. Not only did they successfully get both jobs done under a tight deadline and remain calm under pressure. Munro and Jay were professional, knowledgeable, personable, and we appreciated their non-pressure styles. They are prompt at responding, and will accommodate modern processes whether using drone videography or esignatures reducing paper trails. It was an honor working with Love Hawaii Realty for our real estate and property management needs, and we hope to work with them again in the future. Highly recommend!

My husband and I are staying in Ko Olina for 4 months and Munro has been EXTREMELY helpful in…read morehelping us to find a place, DESPITE the fact that his advice is not leading to a rental of one of his properties. He is so knowledgeable and has gone out of his way to help us! He responds so quickly and has been given us such good advice. He has gone above and beyond, even offering to drive by the places for us as we have to rent the place before we get to see it in person. Five stars! I only wish we were renting from one of his clients but there is such limited availability.

The most beautiful, peaceful serene abode in Kailua. Very clean, nicely decorated and private Steps…read moreto the ocean where I had my morning coffee with the twin Muks. Absolutely stunning location and the best host family.

Rented "Place in Paradise" on beach in Kailua (July, 2019). 6 nights. 5th night bedroom ceiling…read morefalls in on daughter-in-law and 2 year old twins sleeping in bed. Had to move them to another room. Next day there were contractors in the house replacing ceiling. Was told at check in to "lock all doors and windows" because even paradise has crime. Because of wet mud in new ceiling, contractor left sliding door and window open with large fans on all night. Next day we left. So, a horrifying night for Mom and babies, and the inconvenience of contractors in the home, then not able to secure the home for that last night with 7, 5 and (two) 2 year old boys sleeping in the home. "Place in Paradise" my foot. We paid top dollar to have a quality home and privacy. Out of principle, asked for a partial refund - was told no. I would never rent from this agency, nor would I ever stay in that home again. Don't waste your money.

Similar to other reviewers' comments, this was not a good experience and I do not recommend booking…read morethrough this company. We rented in May 2025 at the Ilikai, which is a great location and has a lot of amenities but the units can be dated or upgraded, so the pricing depends upon what you want and the actual condition of the unit. In our case I felt we rented for a good value, however upon arrival and after the experience, that was not at all the case. It is very much a "churn & burn" rental agency, doing to least to maximize the revenue. Here are the issues we had: 1. Unsanitary Conditions: The unit was extremely dirty upon arrival, with visible (black) mold and filth in the showers, vents, and air conditioning unit--posing a clear health risk. 2. Air Conditioning Failure: The A/C did not function for 8 of the 10 days of our stay, during a period of high temperatures. This rendered the unit extremely uncomfortable and at times unbearable during the full heat of the day. 3. A/C Leak Incident: After the second repair attempt, A/C unit leaked water directly onto a bed where my child was sleeping. This is both dangerous and distressing. 4. Privacy Violation: A maintenance technician entered the unit without notice or consent while I was undressed, violating my personal privacy and safety. 5. Damaged Furnishings: Several pieces of furniture were broken or in very poor condition, creating both an aesthetic and safety issue. 6. Refused additional linens: I asked for a refresh of towels and was told I only receive one set of towels and linens on day 1, even though we rented for 10 days. This is truly unsanitary and unacceptable after that many days. I was advised to wash my own linens in the laundry area, at my own cost. I also asked for an additional blanket and was refused. This is in direct contrast to their website listing. 7. Withheld Personal Property: Upon vacating the unit, I discovered that personal belongings had been left and kept by the property management. Management acknowledged the belongings and agreed to return them, and I sent a pre-paid shipping label to expedite that action. Despite requests, these items have not been returned. Ultimately after several back & forth the agency said they "lost" it and they don't have to do any more than that. Wow.

Love the Ilikai, great location and views and we have previously booked through a different agency…read more Unfortunately, this time we used hawaiian vacation properties (HVP) and rented a room for 4 (room 524... ONLY SLEEPS 3 GUESTS) and upon arrival found a 'queen sofa bed' that might be as long as a queen bed's width but is about 4 feet wide, so not way to comfortably sleep 2 people on a bed smaller than a double bed:( Also NO SHEETS for the 'queen' sofa bed...I needed to email and phone them, then email again the next day before I got a response that bedding was coming but it came the next day. So we slept 2 nights with no sheets on a filthy tiny couch. In the email from HVP I was told this bed only slept one, however, when I asked where the fourth guest should sleep since they advertise this as a room that sleeps 4, they ignored me (so only a king bed and this 'queen' sofa for 1 is provided). When I asked for a cot to be brought in, they told me no extra furniture is allowed. So no solution or apology, a room that advertised sleeping for 4 and we input 4 guests into the booking site, and they ignored that this is FALSE ADVERTISING. Of interest they have also not provided me with an opportunity to review our stay which explains the reviews on their website! After offered no solution, I asked for some $ compensation and again was ignored. This is not how people should spend their vacation time so we moved on and enjoyed our week! Now back home and two of us still have sore backs ten days later from alternating who got to squish on the couch vs a saggy king mattress. Of note, this is by far the dirtiest room we have ever stayed in at the Ilikai and all other countries with marked up/chipped drywall and cabinets/fridge in need of cleaning the grime build up. HVP if you would advertise the sleeping accommodations honestly, we could have avoided this suite and booked a room that would have slept our family of 4 comfortably..... we love the ilikai and will return but will only rent from companies that are honest and care about guest experience. An honest company would revise the post and say it sleeps 3 and apologize/compensate for the misrepresentation. BTW the maid who brought the sheets confirmed what HVP rep said in the email, that this is a room for 3 and not 4, but their ad still says it is even 2 weeks after they told me it is only meant for 3 guests. To be clear I contacted HVP several times asking for bedding as well as making the problem of no proper sleeping for 4 guests as 2 couldn't fit in the sofa bed (called a queen which implies 2 people in listing when it states sleeps 4 guests) tge reply came that the sofa bed sleeps only 1 then I asked for a cot in order for this room to accommodate 4 guests and was told that us not allowed so I again replied asking what they suggest we do to accommodate 4 guests and that some $ should be returned if this place does not sleep 4. This was all ignored do please do not now say you would have jumped at the opportunity to help us. We had to stop emailing you and m as he the choice to enjoy our vacation as we already spent 2 nights before sheets showed up for the sofa bed and we were done wasting our precious family vacation time so please do not imply otherwise.

My wife and I booked our stay due to the cottages' proximity to the fabulous beach, and the sand…read moreand water were gorgeous. Unfortunately, the conditions of the cottages weren't accurately depicted in the website photos. Neglected upkeep, noticeably inadequate cleaning, insects crawling on the floors, and unprofessional interactions with the management team. There aren't many options on this side of Oahu, but I don't recommend staying here. We were expecting rustic, but this property fell short on the following for us. 1. Grungy bathroom with only a retrofit micro shower. 2. Smoke detector missing from one of the bedroom ceilings. 3. Greasy substance on kitchen counter and cabinet doors. 4. Debris on top of the backrest of the well-worn couch. 5. Dirty windows and worn out screens. 6. Gross trash on the sidewalk at the stairs up to cottage 11. 7. Lots of rust and dry rot that require exterior repairs. 8. Flock of about 150 pigeons roosting and defecating on the roofs and power lines at the property entrance and parking area. 9. Worn out bedding blanket. 10. Window blinds in disrepair. We tolerated all of this without complaint. However, we did ask the person at the onsite office, Jennifer, to ask the guests staying in the unit above ours to please respect the stated quiet hours, especially when their young children would wake up and loudly begin their day before 6:00 AM. She said she'd have Tommy address this with them that afternoon. No change that night, and we checked the onsite office multiple times the next day but it was always locked. After another two nights of disrupted sleep for all four of us without follow up from management, we decided to cut our losses and leave a day early. Since the office was still unstaffed, we called the offsite management office. At that point, things went from bad to worse when they were extremely rude to us. They kept saying that we did not give them an opportunity to address the issues when we had done exactly that in person a few days before. But in their minds, since we had not called the emergency phone number, our other efforts did not count. Carolyn Rose's apology to us consisted of, "I'm sorry you were confused about how to contact us about the situation."

EXCELLENT! We rented "the big house" at Waimanalo with our…read moreextended family. We combined several 4 of the units (9-10-11-12) to take over the entire central house. Plenty of space to spread out for the 12 of us, while the upstairs, front unit (11?) was big enough for us all to eat and hangout together. The "courtyard" also worked well for gatherings and Carolyn pulled out some folding tables for us. Each unit has kitchen and living areas for privacy, but we felt all together in a mansion. The area and shops etc was fine, we felt like locals. The beach is incredible, and the walk down in literally 2 min. You take your coffee cup down there, and there might have been 2 people and 6 miles of beach. Water safe and warm and clean and amazing. Local park right next to us was pleasant and not a disturbance. We where there new years on 2024, and had the time of our lives