Terrible experience. They sent a "designer" for an in-home consultation. He promised to match the new floor to our existing floors. Not even close! they left us with a horrible gap. When I reached out to the email I was provided for feedback, the response from the president was "sorry you aren't happy." read more

Molyneaux Home - Molyneaux floor - Carpeting Near Me - Verona, Pennsylvania

I recently purchased carpeting for my upstairs living area and my downstairs basement area from Molyneaux in Oakmont. Megan Baird was my sales representative. The selection process evolved over several weeks' time with several meetings at the store and at my home to review carpet samples, discuss the ideal mix of carpet and carpet pad for an environment with many cats. Megan was extremely helpful in explaining the characteristics of the various carpets we were considering. Also, color and carpet type can be confusing and Megan patiently explained the differences in the various carpets considered and advised as to the hue of the carpets, appropriateness of the chosen carpet colors in relationship to existing flooring in the kitchen and dining room. I had the carpeting installed in 2 "phases" : upstairs and downstairs. The upstairs part was my living room, hall and closets. The installers arrived very early on the scheduled day. I had to rush to finish my last minute prep tasks. The two folks doing the install worked tirelessly tearing up the old carpet, moving my furniture out of the living room, carrying the carpeting into the house and laying the carpet. These guys worked really hard and the quality of the installation showed. They also did an excellent job cleaning up afterwards, vacuuming the new carpeting and disposing of the old carpeting. Again, the two installers really worked hard installing the carpeting and they did an excellent job. I will definitely use Molyneaux for my future carpeting needs for the two bedrooms that are destined for new carpeting in the future. read more

As a contractor, it is imperative to give my clients a professional and vip experience. Even more important than that, it's imperative to stay on schedule. In order to stay on schedule, the materials on a job need to be right and high quality. These things sound like they should be simple to achieve, but after working with other many manufacturers, I found that they are not. I worked with multiple other flooring providers that delayed my jobs by as much as two months with orders being sent to me incorrectly up to four times. I have paid unrealistic amounts of money to ensure my clients recieved the best service, only to be disappointed. Until I found Meagan at Molyneaux. Meagan and her team at Molyneaux have restored my ability to provide the highest quality flooring in peoples' bathrooms and kitchens at an at affordable price. She is extremely knowledgeable and makes the process seamless. She brings my clients to the showroom and gives them an incredible shopping experience. They always leave smiling and feeling secure with trusting my company to provide their flooring for their remodel, all thanks to her. I can then call her quickly and tell her what I need. She swiftly and correctly places the order with no errors. She is able to guide myself and the clients towards the best flooring solution for their project as well. I cannot say enough kind words or thank Molyneaux enough for helping my business to grow and my clients to be highly satisfied. The value is unmatched and the service is as well! read more

Molyneaux performed great overall. Carpeting and flooring are great quality and workpeople are knowledgeable and friendly. Initial consultation was great. Scheduling is a problem. I had two kinds of flooring installed and one crew did not talk to the other crew. Workpeople would show up without knowledge of the unique situation of my job. Which meant there was a delay in completing my job. I had to incur an unexpected additional cost to get my job done right. If I was recommending Molyneaux to a friend I would suggest they allow extra time to get their job completed and call the office before and during installation to make sure everything will be competed in a timely manner. Even though I had these problems I would use them again for my next project. Oakmont store - design consultant Megan Baird read more

After shopping at other carpet stores, we were thrilled to meet Megan Baird at Molyneaux in Oakmont. She asked the right questions and listened carefully to our answers. We have a difficult ceramic tile that requires a keen eye to coordinate with, and Megan was tremendously helpful in finding the right solution to our home. Perhaps most importantly, Megan showed us that she truly cared about our satisfaction from the beginning until the carpet was laid - - something you really can't fake. I would encourage everyone I know to visit Megan at the Oakmont Molyneaux store. read more

We are very happy with the carpet installation by Molyneaux in Oakmont! Megan Baird was very responsive and flexible with us. Everyone kept us informed along the way including product information, scheduling and installation. We had some changes to how the installation would need to be done and they called us a few days ahead to discuss it. The installers did a great job and it looks great. We had carpeting installed in the basement and two sets of stairs. We chose for them for their selection and home appointments and would use them again! read more

I find their commercials amusing. One gentleman professes that he purchased laminate from a company that after two years it started lifting and they wouldn't do anything about it. I had laminate installed in my entire home and after just three weeks it was "Peaking" and Molyneaux refused to honor their warranty. Even after an installer from Molyneaux came to my home and stated " it's doing it in places you can't even see". Molyneaux NO,! Buy elsewhere no satisfaction here! read more

I was annoyed when they told me that it was standard to have them do two separate estimates. When we first came in to the store, we had the dimensions of our basement and had a good idea of what we wanted. It would have been a fairly large job. The sales rep did not seem to know that much about the products so that we had to ask a more senior sales person about some items. We were looking for a wood-look waterproof vinyl flooring. There was some unevenness in the floor underlayment We also had questions about whether the old flooring might contain asbestos. When the rep came out she missed some critical aspects of our flooring. The pricing was difficult to figure out because she pressured us with "limited time" sale prices. On a positive note, they did an asbestos test which turned out negative. I was then told that since ours was a large job, the company would need to send out their technicians to have a second look at the floor area and give a final estimate. I asked why they could not have sent out the real estimators the first time. I was told that since it was a big job, they wanted to make sure that we were onboard with their prices before they sent out their senior people to look at the area. At that point we stopped dealing with them. read more

Molyneaux recently (Sept 2019) installed new Shaw Class Act tonal carpet on our stairs from first and second floors to the third floor landing. We chose Molyneaux because the company had previously installed the carpet that was replaced. We were impressed with our design consultant Megan Baird who was very knowledgeable and helpful in giving insight into such factors as how color changes with lighting, etc. Megan's Shop-At-Home visit to our house was efficient and professional. The carpet was installed competently and skillfully by two Molyneaux crew members. We are quite pleased with the carpet and Molyneaux's lperformance. read more

I was so dissatisfied with the sales representative who came out to my house. Along with the lack of concern or follow up. The amount of samples he brought was ridiculous and his ability to try to even help me with color choices or decisions on what would work best for my layout of my house, Or my needs with my animals,made me realize that they we're not who I wanted to use at all. With only a handful of choices that he brought for me to look at, and then the pricing which was also discounted and still was gonna run me almost $10,000. Overall not a good experience and the man who was representingMolyneux Carpet needs to find another profession in my opinion read more

I was totally pleased with the service and product at Molyneaux Carpet in Oakmont. I needed new carpet for a rental unit and Molyneaux made it quite easy and satisfying. I had a quick visit to the store and the salesman there helped me pick out a carpet and took the measurements that I had made and told me that Megan would call me that afternoon or the next day with an estimate. Megan called the next day as promised, gave me an estimate that was perfectly in line with my expectations and then worked with me to set a date for installation that was very soon and before my next tenants moved in - thus minimizing the disruption to anyone and making it easier for the installer. I very much appreciated her (and the company's) ability to meet my timing requirements. Megan called a day or two later to meet me at the property so she could do precise measurements - she was on time and very professional, taking measurements, and writing up a contract on site so that we could get the work done the next week. She also brought a set of samples, even though I had already selected the carpet color, and helped me realize that I had chosen the totally wrong color for the room. She helped me choose a much better color for the room, and it even came out a few dollars cheaper than the original selection. The scheduler called 2 days later as promised to set up a time, and the Installer came as scheduled. Dave, the carpet installer was friendly and professional. He was working alone so it took longer than originally expected, but since no one was in the apartment (between tenants) it did not really matter. Dave did a great job, finished in the same day, the carpet looks terrific, he left the apartment clean and he hauled away all the old carpet and debris. My new tenants will be very happy. I was very satisfied and will gladly call Molyneaux first the next time I need carpet. read more

Really loving my living room carpeting. Darryl came out with a ton of samples and spent a lot of time going over details of quality, padding, and textures of the different carpet styles. The installers did a great job and we have already referred them to family members. Don't waste your time on anyone else. Molyneaux is the best. read more

This is the second time we used Molyneaux and we are really happy with the results. Tim Clark came out, remembered us, was very pleasant, and made the estimate quick and painless. The flooring we ordered ended up coming early, so they were able to start the job early as well. Joe and Danny were so nice to work with. They were professional and did a great job. We will definitely be using Molyneaux in the future. read more

I gladly recommend Megan Baird and Molyneaux to others who need carpet or new floors. I own and manage several residential investment properties in and around Pittsburgh. When I needed to replace the three-level entryway/hallway/stairway carpet in a property I just acquired, I called Megan Baird at Molyneaux, as I had worked with her before and had a good experience. True to form, Megan was responsive to my initial email, we scheduled a visit to the property shortly thereafter, and she brought lots of samples and plenty of ideas about what would work for this application. Megan was way helpful and knowledgeable as sorted through options for color, style, durability, et al and eventually picked out a solution that was mostly carpet and a bit of hard surface near the front door, which I probably would not have thought of by myself but which I am very happy with. Megan made it easy to finalize the order and Molyneaux scheduled the install on a date that worked for me. The installers showed up just as they said they would, they were friendly, they worked hard and they finished the install by lunchtime on Day 2. I am quite pleased with the results, both for how the carpet looks and for the quality of the install. I like the fact that Molyneaux is a local company, employing local tradespeople and supporting the local community. The fact that Pat M is a fellow Central Catholic alum helps me feel good about using the company. I have two kitchen floors and one apartment floor that need to be addressed next and I am happy to be working with Megan on these. I feel confident that we understand each other, she is responsive to my requirements, she communicates well and in a timely fashion, and I trust her and Molyneaux to do the projects well. read more

We had a very good experience with Molyneaux, as they put vinyl flooring in our basement boiler room, essentially converting it into a usable office space for us. The room was in pretty bad shape, and we were able to get it done, partially by ourselves and then having molyneaux complete it for us. Steve Porter came to our house with all the samples, took measurements, and got everything squared away. He was personable, knowledgeable, and had good recommendations for the space. Dave, who installed the floor, was very professional and kind and did an excellent job with what he had to work with (it was pretty rough). I give five stars because we had a slow start and some difficulties with whether or not molyneaux would be able to complete the project. Overall, it is nice to know that there is a reliable company like Molyneaux for when we have our next project! We are so pleased with the results! read more

Molyneaux Home - Carpeting Near Me - Verona, Pennsylvania

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Molyneaux was great to work with! Super professional. I appreciated so much that they did a moisture test in my home which indicated that the flooring I wanted would not work in the room I wanted. They worked with me to choose a new option. The process was easy and the staff was helpful. I would definitely recommend them. I love my floors! read more

I have used Molyneaux Tile Carpet Wood in Oakmont several times over the last 15 years. It has always been a good experience. The most recent installation was in my living room, dining room and stairs. My Salesperson, Tim Clark, is courteous, professional and won't steer me wrong. He is extremely knowledgeable and easy to work with. The installers, Jeremy and Chris, did a great job. I would not hesitate to use Molyneaux in all my future flooring needs. read more

The in-home sales rep, Bill Pollock, was professional, patient and knowledgeable. My husband couldn't be home that day so he went to the Molyneaux showroom in Oakmont a few days later. The staff was very helpful there as well. The two installers were right on time, did a great job and cleaned up beautifully. Good job Molyneaux! read more

Molyneaux helped me totally transform my home, the installers were prompt, professional and committed to doing their work well. Next time i have flooring needs i will use them again. read more

We are very pleased with our entire Molyneaux experience! Megan came to our home with samples and was able to match already existing carpeting perfectly, as well as helped us pick out a new stair runner that fit our space and style. We had a fairly short turnaround time and Megan made sure our carpet was installed when needed. The installation process was smooth and we are so happy with how everything turned out. We had heard from friends that Molyneaux was great to work with and we will definitely use them again in the future! read more

This is the second job Molyneaux has done for us. Prices were a little above other estimates, but worth the money. The sales rep Tim, was professional and down to earth. Capet was installed within a few weeks of signed contract. Installers moved and replaced all furniture and cleaned up after job was complete. read more

What a wonderful experience! I highly recommend working with Megan Baird. She went above and beyond to help us find the perfect carpeting for our living room/family room, and the end result is just beautiful. We couldn't be more satisfied. read more

My husband and I chose to come look for vinyl flooring here after visiting both Home Depot and Lowes and being very disappointed in the limited selections. The moment we walked in the door we received a friendly welcome from the salesman who helped us locate flooring options in the material we wanted and even helped us pick colors that would look good in our spaces. He quickly calculated our costs once we decided on two options and helped us arrange other details, like glue, that we needed to purchase as well. At that point, he handed us over to Megan Baird who went over the purchase details with us. She took time to go over the information and answer our questions, which we really appreciated. As promised, she called the next day to let us know when our flooring would be ready for pick up at the local warehouse. Overall, we had an excellent experience working with the Oakmont Molyneaux team and would absolutely patronize this location again. read more

Having a salesperson come to my house so I could look at specific samples that would look nice in my rooms was very helpful for me. Robyn was great...very friendly, professional, and able to explain my options. The one thing I didn't really like was that they weren't able to tell me a specific break down of the pricing so I could comparison shop. Robyn explained that the price given is a bundle of all the services included. I ended up spending a lot more than I anticipated, telling myself you "get what you pay for". And the carpet itself is beautiful and everyone was very friendly, however I noticed afterward that there are a few marks and scratches on my furniture that were definitely not there before the installation. For what I paid, I expected impeccable service. Overall, I'm happy with my experience and my new carpet. read more

We recently used Molyneaux to recarpet part of our home. Tim Clark was our salesperson and he makes house calls. Scheduling the installation was easy and their installers did a great job. The quality of the pad and carpet was outstanding. read more

We were very pleased with the work that Molyneaux did for us. We chose them because of their salesman, Tim Clark. He showed up when he was supposed to and was very knowledgeable about the products. He did not try to up sell us (we knew what we wanted) or come on aggressively. We had them put down Karndean vinyl plank flooring and carpeting in our condo. It looks fabulous!! The floors are concrete, so they had some extensive leveling to do (they ended up using more product than initially anticipated, but did not increase our cost). The Karndean vinyl was on backorder and our salesman, Tim, knew we were anxious to get moved in, so they sent someone to pick it up in Ohio, thereby getting it a week earlier. Tim was easy to work with and responded to our questions in a timely manner. He even met us on his day off! If we have any other flooring needs, we will be using the Verona Molyneaux. read more

Molyneaux installers were very good, friendly and did a great job. I chose Molyneaux because of their reputation. They may be a little higher priced than some, but it is definitely worth it. If I do additional projects, I will be calling Bill at Molyneaux! read more

Please don't use Molyneaux. Here I am a year later and the laminate flooring is defective (again!) The first time it was installed, the workers were wonderful but the floor started to peak after a month or so. After taking time off of work for not one but 3 separate inspectors, I was finally told it was a faulty product. The second installation involved me telling the installer, that the floor panels were still peaking, he basically told me it was just the way the flooring was. Very, very disappointed. Friends have told me I should have tried Family Floors. For the carpet installation, beware of thresholds, I'm still stepping on nail tacks after being told to just hammer them myself (Hey, that's a lot of money I paid too!). Terrible experience and I would never recommend. read more

We chose Molyneaux for laminate flooring installation in our kitchen and dining room in February 2015. We were very pleased with the work and the sales representative, Tim Clark, that we decided to consider them for carpet installation in our family room and office. After receiving a quote from Molyneaux and a competitor, we went with Molyneaux for the installation of our carpet. Unlike the competitor Tim was friendly and seemed to care about making the process as easy as possible. He explained the different types of carpet choices available and the pros and cons of each. He also reviewed the warranties with each type and what was covered. He was extremely helpful with color selection based on the room and entry way and future plans to paint. Molyneaux's prices were very reasonable and slightly less than the other quote. The two men who came to do the install were friendly and pleasant and took great care in moving our furniture and placing it back where it belonged. They were quick and did a great job! We are so happy with our new carpet. We definitely will use them for any future flooring needs. read more

I received an in home quote a few weeks ago, which was very vague to say the least. When I asked for a break down I never received it. I was told the break down was 50/50 half the cost of a $13,000 plus job was to be broke down between half labor and half materials. But again the measurements and the cost of the material by square foot was never listed or provided to me.Wanted to charge me $3600 a room for laminate flooring. In 2004 they did my whole house in ceramic and carpet flooring for around $20000 plus. I over paid then but thought maybe Id get a decent deal especially as a returning customer. Also ran my credit when they said they wouldn't do so until I put a deposit of $2500 down. Well they ran it anyway affecting my credit score for a job I am not getting done. I emailed both the salesman and the company with no response.... I hope others learn from my mistake and go elsewhere. You can definitely buy the materials alot cheaper at Lowe's or Home Depot and get a laborer for half the price. read more

My boyfriend and I recently had carpet installed by Molyneaux. My first instinct was to call empire (because that's the first commercial I remembered) to get a quote, was on hold forever and finally hung up. Making an appointment with Molyneaux was easy, and the salesperson Tim was very nice. He talked me through everything and measured rooms while I had some time to think on my own. Then he was kind enough to price out a few carpets so I could choose between my top likes. Through the whole process he was extremely helpful without being pushy. The carpet is beautiful and just as I'd hoped. We had painted and done detailing prior and unfortunately when installing some of the paint was chipped and scratched pretty badly in a few spots. I e-mailed to explain my review would be favorable but not perfect and had a call and e-mail back promptly explaining they were very sorry and would like to reimburse for the time and money to do the touch-ups. I explained we weren't expecting money back just felt we needed to be honest in our review. Josh with the service department thanked me and explained they would still like to compensate us and that as always appreciate honesty in their reviews so other customers can be aware and so they can make things right and address customer concerns. In all we were very pleased and would absolutely choose Molyneaux again. read more

We had a good experience overall. The only reason I can not give 5 stars is that the materials were one month late in arriving. I have no reason to believe that this was the fault of the salesman or anyone at Molyneaux, but it did cause some concern. We particularly are appreciative our our salesman, Mr. Clark, who was patient with our selection process. He provided excellent guidance in what would work best with our home. He answered our questions, and was very helpful. We never felt pressured into buying items we did not need. The price was reasonable. The work team did a good job, making a beautiful floor in our old kitchen. This was no easy feat as it is an old house and had suffered from 'do-it-yourself' homeowners throughout its life. We had a good experience, and if I could give 4.75 points, I would - just taking out for the delay in shipping. We plan to use them again in the future for other flooring needs. read more