I know it's the cheapest out there, but this Planet Fitness is terrible. Spend a little extra and…read morego somewhere else. Been going for years. I've even paid the fees for months when I wasn't going at all. But, the one time I forgot my phone, they couldn't verify me even though they had my picture on file. I know, I know.... it's your 'Policy'. Well, my 'policy' it to not do business with companies that don't take care of their customers and prefer policy over common sense.

Employees were friendly until I started having questions and issues cancelling my account. Which I…read morestill didn't get to do.

My wife and I started crossfit last August and it's by far the most challenging thing I've ever…read moredone. We visited another crossfit gym and just didn't get a good vibe from the coaches and people in there working out. I can say we made the best decision for us. Keefa and the crew are awesome. We have seen a lot of results and I'm pretty sure we would have more if we really watched our diet closely. She holds free Sat classes for people considering signing up, just go to the website to sign up.

I love this gym! When I first started I couldn't even do but a handful of squats. After a few weeks…read moreI started to get stronger and stronger. The coaches there really encourage you to become the strongest person you can be. Come check us out! You won't be disappointed!

I've been a member here for about 5 years.... I love the…read morerenovations and it's a pleasure to workout here. It does get crowded around 5:30p.m. but this is typical of any gym. I would highly recommend this gym to anyone .

This place is hotter than an oven. They keep making promises that they're getting new air…read moreconditioning units to no avail. The Health Department should shut it down. It's unhealthy! Talking to the personnel at the place doesn't do any good.

My wife and I moved back in September so we needed to cancel our membership. We were told by the…read morestaff that only the owner had authorization to do so. Since September, we have been charged multiple times and the owner never seems to want to make contact with either of us. On the single occasion that my wife was able to lock the owner down, he lied directly to her face and informed her that he had cancelled the membership. I called back a few days later to make sure our memberships were removed and of course was told that they were still active. We tried to handle this the civil way but the owner of the gym has refused to acquiesce with our simple request and has practically stolen money from us. Additionally, the gym is always in a state of repugnant disarray with garbage and discarded clothing strewn about the area. The restrooms always have hair or toilet paper everywhere. The majority of the staff is unprofessional and constantly seem as if they are preoccupied with something more important when discussing matters concerning anything that does not directly benefit them or the gym. On a positive note, the mature female attendant that works in the reception area during the day seems to be cognizant of her duties and is pleasant enough to speak to.

No one ever answers the phone. No one returns messages. I went up there in December to cancel my…read moremembership after calling and calling because I was traveling, there was the COVID spike, and with the holidays you would think calling would suffice to see what a customer needs. I had to just go up there and then I was told I would be charged for January. I got the membership just to train with my trainer and use LA Fitness otherwise so no use for them. Well, here we are in February and I was charged again. Called and left a message but went up there because calling is pointless. The lady mentions the 13th being on a Sunday as to why I was charged but the whole point is January was it for me. She even said I should not be charged. She is always there (white lady with short hair) but no one ever answers the phone. Ever. Just don't bother. Please don't bother with this gym.

I love this location. I see it had terrible reviews and the only thing I could think of that was…read moreterrible was the air quality. The vents are disgusting and I told them about it. Other than that - all the machines work. Everytime which is a win for me. And the folks inside are actually working out. It's day 25 straight for me so no complaints.

Not very clean in the shower area. Also although I appreciate a working sauna, it is so hot I have…read moreto cover the seat to sit. The pool and jacuzzi are nice although there is a guy that swims in the morning that makes being there so unpleasant as he makes the most disturbing loud audible sounds as he swims. I first thought someone was in distress.

Coach Rod and his team are doing a fine job of developing young athletes to achieve their goals. He…read moreholds them accountable both inside and outside of the gym. It is a blessing to have him in the community and look forward to seeing what the future holds for the Eastside Boxing Family!