The first time I went to Barr Cleaners was because another dry cleaner damaged my dress and I…read morewanted to see if Barr could fix it. Not only was the woman behind the counter so friendly and polite, she was helpful. A few days later, she showed me the dress, and it looked fixed. When I arrived home to try it on, I could tell she did wonders. While the price I paid in the end was not the one she initially quoted, I was ok with paying slightly more as it involved fixing the hem and pleats of the bottom half of a dress as well as potentially adjusting the side seams where the pockets were. Additionally, she did caveat that she might not be able to fix the dress so I appreciated her upfront-ness. And so for the last two months, I have trekked to Farragut Square, greeting the folks behind the front desk and walking into the quaint space that is Barr Cleaners where the woman greets me by name and asks when I need my items. She is always flexible and can turn the items around within a day or two, if it's not a lot. Most of the times, I tell her she can take her time, and even still, it's only a couple of days, and I'm ok with that. The most recent dress I brought in clearly showed wear, and when I asked if she could take care of it, she smiled and said in her cute way, "No problem." Prices are a little pricey, but the service is worth it in my opinion.

I took my puffer vest to get cleaned her after two small stains, when I picked it up I was…read morehorrified. Not only were the stains still there, there was two more stains and they STAPLED their papers to the hood of the vest leaving holes in the hood. They also stapled another paper to the coat hook inside and claimed they do this all the time, zero logic. I left a review, received a call that I would receive a refund and they would pay for the $300 vest. Of course neither happened so here I am.

I discovered my new favorite cleaners within three blocks of my residence…read more I had passed Penn Cleaners countless times but had not considered them until today when I lost a button on my favorite Barbour jacket. I expected to have to leave my jacket and return days later. To my utter delight, James took a quick look at the jacket and advised that it may require a patch to preserve my valued garnet. James carefully re-examined my jacket and repaired it on the spot. As I inquired about the charge for the repair and expeditious service, James quickly replied that the repair was a "Thanksgiving gift." As I insisted further, James politely declined to accept any payment. Whilst this repair seemed rather routine, I was immediately impressed by Penn Cleaners' commitment to customer servic. As I waited for my repair, I observed that the other customers knew James by name and appreciated the efficiency with which he located their items. .I am now a Penn Cleaners customer as well.

Super friendly, incredibly fast, and amazing value for money! I went on a Friday afternoon and…read moreasked if I could get my 3-piece suit dry cleaned by Monday afternoon, because I had to catch a flight the following day. I was able to get my 3 piece suit looking very crisp and dry cleaned by Monday afternoon. Will definitely be frequenting this place when I need my items dry cleaned!

Superb service and my go-to place for dry cleaning and alterations. They are reasonably priced,…read moreefficient and always deliver!

My husband sent his suit to be pressed for our daughter's wedding. When he picked it up, he was…read morerushed out of the store without being able to check to see if everything was there. The next morning, we realized the special buttons that go with the shirt were missing. We called and was met with a rude response and said everything was on video. My husband returned to the establishment with the suit. My husband was met with a very rude response and asked to see the video. The owner viewed the video at least three times, but refused to let my husband see it and told him to leave his store. This owner has no knowledge of customer service. Instead of trying to rectify the situation, he lied, was rude and hostile to his paying customer. I would not recommend this business if you expect to be treated with respect, dignity, and kindness.

I had a last-minute event that I was invited to, and needed to hem my gown with two days to spare…read more This place was the closest tailor to my apartment, and with the amazing reviews, I figured that I would check them out. I was immediately greeted with kindness by what appeared to be the shop owners. They were patient and attentive with my request, and were quick to help me. The pricing is very fair. Although I needed my dress hemmed in a time crunch, it was a little more expensive, but I was willing to pay a little more to have it done on time. Needless to say, my dress was hemmed to perfection within 24 hours. I cannot recommend this place enough -- between the kindness and the quality work that they do, I won't go anywhere else!

The ladies here are very friendly and professional. I had to get two items fitted because it was a…read morebit long (pants) and also because I lost so much weight (vest). They were able to finish my items within 1-3 days. The price was reasonable. I'd come back to this place for more alterations.

I highly recommend this dry cleaner. Saul and the team at Swift are always friendly, helpful, and…read moreprofessional. I've taken everything from embroidered/formal dresses to wool winter coats, and I'm always pleased with the results. My clothes are returned without a trace of lint....or dog hair, which I know is time consuming to remove. The turnaround time is super short and they can clean things faster if you need something rushed. I'm happy to be able to support this fantastic local business.

We've used them for dry cleaning for years, great prices and great service. Recently, I went into…read moreswift cleaners to get some alterations on my wedding dress VERY last minute (7 days before my wedding). The staff were incredible helpful and promised a quick turn around. They had the dress ready over 24 hours before they said it would be. It was perfect and the alterations were so well done. The dress was perfectly pressed as well. I am so grateful to have them in my neighborhood!

Price gauging, poor service, complete incompetence. I sent in a set of sheets, a few skirts and…read moretops for dry cleaning. I was charged "special handling" for all the sheets because they are apparently incapable of washing standard cotton sheets without "damaging them" despite pricing being on website and app with no asterisks. i also asked to have a zipper repaired on a skirt. They charged a 25 dollar sewing fee and 45 dollar alterations fee which they still have been unable or UNWILLING to explain the difference between. Finally, the customer service is abysmal. They don't send notices of arrival time as advertised and when I called about the charges on my order, the representative I was forced to endure was poorly trained and couldn't have been less interested in hearing the specifics of my questions. I won't make the mistake of using them again.

We have become dependent on the High Quality Attentiveness that Press Cleaners offers. We are on…read moredisability and we don't know how we would get along without somebody literally coming to our home to help with good hygiene and cleanliness! A true necessity for AMERICANS WITH DISABILITIES, woundedwarriors.org. Thanks SO MUCH!

There was a black spot on my light blue suit jacket that I told them to try to fix. They gave it…read moreback to me, charged me, and only after that did I look and see that the spot was still there. I had to go back in before they even explained to me that there was nothing they could do. Still charged me for it though and were just going to let me find out on my own that they couldn't fix it I guess? Being unable to help is understandable, but neglecting to even let me know what was going on is something else.

Great service! they are so friendly, always attention to detail their service all the time. Highly…read morerecommended this place.

Very convenient. A bit pricey but understandable given its location. They do a good job with…read morealterations as well

Great dry cleaner! I've gone here 5-6 times. Their prices are low and the manager is kind. I've dry…read morecleaned my and friends' cashmere sweaters, blazers, and silk dresses here. Yet to have a bad experiences. Highly recommend! I think contrary to restaurants, people don't have the incentive to post good reviews for dry-cleaners. In restaurants, you have a delicious and memorable meal, so you want to post something nice to capture the moment and share the joy. With dry cleaners, you expect that your clothes will come out nice and clean. If that happens - voila - you're done. You're content. So, most people will only review a dry cleaner when something goes wrong. I'm the usual, Jo Shmo, fellow bureaucrat spreading love for a small business doing a great job. Thanks and I look forward to my next visit.

Had 5 suits cleaned Hemmed the pants on one…read more Had a stain on one laid they did 50% job with and took back to redo complimentary. Picking up today will report back if the outcome is unsatisfactory. Next time the cleaning person should do 100% of the job. Ppl are nice and efficient

Their seamstress is an absolute miracle worker!…read more To give you some background, We had all ordered bridesmaids dresses from China cause they were cheap but they only came in a size 4. Everyone else was already a 4 but I'm a size 8, 6 on good days and if I didn't eat dinner the night before lol. Anyways it's always easier to get a dress taken in than let out cause you can't make extra cloth magically appear....but they did. They some how were able to find extra cloth from within the dress and made it into a size 6 dress! All with no visible signs or even seams! They literally made 4 inches of material appear and I was able to zip up my dress! All for under 70 dollars and they were able to turn it around in a week. Amazing.

I've been using these cleaners since 2009. It is owned by a wonderful couple who run a great…read morebusiness. They take good care of your items!

Very overpriced, with no self-park alternative. I can't…read morerecommend a valet when there is no other option.