This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

I had an amazing experience with them. Joey and Kyle who worked in my home were a pleasure, clean,…read moreneat and polite, and most importantly fixed my leak. I definitely recommend them 10/10

Referred by a friend in an emergency. They came quickly and fixed the problem without any fuss and…read morewere friendly and quick. Price was right and service was just great. Will recommend them highly.

Contacted them about a pin hole leak on my hot water line. They responded quickly and scheduled…read moreservice at a time that worked for me. Great communication throughout the process. Fair prices.

I used Angler Plumbing for several different plumbing project in my house. Each plumbing job was…read moreoutstanding. AUSTIN is absolutely amazing. He did an outstanding job each time. They are honest and do excellent work. The owner, Fabian, is also a great guy. I will use Angler Plumbing for all my future plumbing needs. They are the best plumbers and it shows in their work. Thank you, Austin and Fabian.

I had a clogged kitchen sink on April 19 and left message through yelp. They responded quickly and…read morei scheduled appointment for next day afternoon. Next day they messaged me that they would be at my house in 15 mins. Lawrence showed up and started unclogging immediately. He was friendly and quick. He keep under the sink area very clean and did a great job. Recommend.and would use them again!!

Great experience. Very prompt. Reasonable cost. Professional. Highly recommend. Will use them again.read more

Reasonable, honest plumber who does excellent work!…read more On June 6, 2026, I was in the Bronx helping a family with a water leak in their nearly 100-year-old house. This review is 1.5 months late because I wanted to be sure that the repairs made by Felip at GME Plumbing held up after he completed the plumbing work. I took pictures and sent them to Felip and he provided a reasonable estimate which included parts and labor, so we hired him. Felip and his helper did excellent work, left the place clean, and took away the rubbish. We paid the price in his estimate; there were no surprise extra charges. He 1) Repaired a leaking shower, replaced seat of valve with a special tool. Two previous plumbers only changed the washers and the leaks never stopped. 2) Replaced washing machine valves located behind shower wall. 3) Removed an old leaky toilet and replaced it with a new toilet. It's been over a month since the repairs were completed and there have been no leaks. The water bill is 40% less because of the repairs Felip made. We are very happy with Felip's work and will definitely use him again should we have further plumbing issues.

Excellent service by Felipe ! He responded to my initial inquiry very quickly, gave me a flat…read moreestimate, showed up on time and completed the job successfully. They left no mess behind and were very professional. I highly recommend his and the company's service. I will definitely use them again if there are any more plumbing issues in this house. Thank you!

What a great experience! Family run and owned, it truly allowed for a more personalized,…read moredetail-oriented job. Extremely neat work & cleanup. Extremely courteous and respectful. Thank you RIchard (and son), this was my first experience with you, but won't be the last. Our A/C is up and running - - - keeping our family staying cool in this heat. Arrived promptly after the call was made for service.

We moved into a new house and had no idea about the cooling system…read more The company explained the system, the process and the cost. I actually had to go away and let them in the house with the housekeeping lady. They did a fine job and were responsive each time I had a question. I'm glad they are nearby in demarest for any future summer days. ..

They came quickly however for a kitchen sink clog they wanted over $600.00. I was told the high…read moreprice was due to the company going totally corporate. No longer independent owners. I guess they don't understand the market at corporate. Probably a bunch of pencil pushers that look at dollars without knowing the business. Don't waste your time

The cold water shower needed to be replaced and the part to repair the shower proved challenging…read morebecause the part wasn't easy to find, but the plumber Henry Cruz made things happen and took care of the repair. He was friendly and professional.

Alan has done plumbing work for my girlfriend in Ft. Lee, NJ on several occasions--including today…read more Alan is great. He does very good work, is knowledgeable, reliable, prompt and very reasonable. Not to mention, a really great guy. The kind of person you are happy to welcome into your home. I was very surprised to see that no one has reviewed him before!