Terrible experience from start to finish. I had two techs come to service my PTAC units. One did a…read moregreat job, the other didn't even bother cleaning the filters in my master bedroom. Immediately after the service, my 4-year-old PTAC started making noise and the thermostat stopped working properly. I called them back, and they sent a tech who insisted nothing was wrong--clearly to avoid holding the first tech accountable. I then hired another company, who found a leak and confirmed the unit was losing freon. When I confronted YuHan, she claimed it was "impossible" their first technician caused the problem and that their company "never makes mistakes." That's hard to believe when they couldn't even clean a filter. She asked me to send pictures and receipts, but it's pointless--she'll just deny responsibility no matter the evidence. She basically said I am lying. I attached a picture, this was AFTER the "cleaning". You can see the line thats leaking. The rep went as far as saying I am taking pictures of a third unit they never serviced, as if I am trying to scam them for a machine that wasn't working. Its ridiculous There are far better companies out there, and I can recommend a few. My advice: stay far away from these guys.

Service technicians came promptly at the appt time and went straight to work. They were very…read morediligent in removing the old hvac and installing the new one. They also left no mess and made sure to put things back in its place after they were finished. Once they were finished, their boss came to inspect their work to make sure everything was done correctly.

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

11/2022 Hired Prestige Air anew for my HVAC replacement and…read moreas was my experience with the furnace replacement two years ago, everything went smoothly from permit request, job schedule, actual work on site, and inspections. They work site was kept organized and everything was clean and disposed without issues. And same with Fatima and Nicole last time, working with Marylyn on payment and schedules and follow-ups are always a pleasant experience. Thank you again. I have referred you on NextDoor and I wish Shadi nothing but the best. 11/2020 Just had my 30+ year old heating furnace replaced by Shadi's team. Everyone in the group was a pleasure to work with. From initial visit by Paul, to installation by Fernando, and follow-up by Ahmad, the experience was above and beyond. The work is completed in a day and work site is cleaned up nicely afterwards. Lastly, reaching out to Fatima and Nicole for questions and follows up are always met with courtesy and promptness. Thank you Shadi for a great team and for the wonderful service.

Called for an estimate on a annual maintenance contract for my commercial building. Tech arrived…read moreand said he didn't need to see the roof top units. He would email me a review and contract in 2-3 days. That was 3 weeks ago. If your not going to follow thru, drop me an email and say so. I guess either they are not interested or incompetent? Bad business practice.

Daniel and his team were excellent! What's more, and you don't find this often with contractors,…read morehe did what he said he was going to do and was prompt with follow up. We didn't have to chase him down. His work and attention to detail were top notch in a very complicated install. Highly recommend him and team! Tom & Jeanette

Danny did an absolutely incredible job installing our 4 zone ductless air conditioner. He came and…read moregave a quote quickly. Within 4 days he was doing the installation. His team finished in 3 days. They could not have been more professional. He gave multiple options for how the lines would be installed, and went above and beyond to make my wife happy. I'll be using him again on my next house.

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

Quote to Replace Central Air System Arrived on time…read more Provided a reasonable and fair quote. Explained replacement systems vs my old system Started and completed the job in 1 day.

They helped us a great deal getting our old furnace removed. We are so relieved! It was a very…read moreold furnace.

In the midst of the heat wave, my AC unit was not working, and our house was at 79° for two days. I…read moremessaged Eco Airflow on Yelp and they responded within about 20 minutes that they could have someone over to take a look the following day. They came and were professional, replaced the capacitor, cleaned my unit, and now we have working AC again highly recommended to anybody.

Adam and the Team from Eco Airflow were punctual, courteous, knowledgeable & efficient. I…read moredefinitely recommend Eco Airflow for any HVAC work you are looking to have done.

According to my father: Dad called around for an urgent…read moreplumbing issue, at around 11pm, which caused clogging in the toilet and backflow up the shower drain. This was the only Korean plumber who had an answering machine in the area. Dad speaks both Korean and English. After leaving a voicemail late at night about an urgent plumbing issue, my dad got a call from the plumber's wife at around 5:30am in the morning. I mean that is a really fast response time. Turns out, most of the clog was fixed (drain cleaner poured in the night before) by the time the plumber arrived. The plumber took the time to explain the problem (clog was not where originally thought) and charged a very reasonable fee for the early morning visit over (less than the $150 or hourly fee other plumbers in the neighborhood were quoting for the same type of work). Everything was resolved by 7am, but the peace of mind of knowing there's a dedicated plumber in the area was a great relief to my dad. Plumber is an elderly gentleman, been working as a plumber for decades, and very easy to talk to (well, as far as I know, in Korean).